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Trailer Parts Depot has a rating of 4.8 stars from 5,351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trailer Parts Depot most frequently mention customer service, next day, and timely fashion. Trailer Parts Depot ranks 5th among RV sites.
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I ordered replacement lift assist Suspa gas struts for my clamshell snowmobile trailer, and it took three attempts to finally receive them! Each time the package was delivered by the carrier, it came damaged and with parts missing. I called Trailer Parts Depot and actually got to talk to a real person concerning the matter. They were great in handling the situation. I appreciate their service and I love the parts I ordered from them. I would definitely recommend to anyone needing parts for their trailers.
I ordered a fender and received it bent. JUNKED. I called and spoke with the lady who is very rude and talks over you. Finally made her understand what was wrong and they sent me another fender which was damaged worse. REALLY JUNK! I called the rude lady again to finally make her understand my problem. She said she would just refund my money, but didn't tell me they would keep the $41.65 in shipping. Very poor business and would not recommend them for ANYTHING!
I ordered replacement lift assist Suspa gas struts for my clamshell snowmobile trailer, and it took three attempts to finally receive them! Each time the package was delivered by the carrier, it came damaged and with parts missing.
I called Trailer Parts Depot and actually got to talk to a real person concerning the matter. They were great in handling the situation. I appreciate their service and I love the parts I ordered from them. I would definitely recommend to anyone needing parts for their trailers.
The compartment doors I ordered were just what I needed to finish out the fuel trailer our students were building for a customer. Great quality and delivered on time.
Fairly quick delivery and everything thing went in nicely. Thank you
Hassle free, extremely decent price, shipped to my door in under 24 hrs and I bought the cheapest shipping. Would highly recommend-**
For some reason flat slipper leaf springs at 32" are hard to find. First off the 2 leaf springs I ordered along with 2 packages of hardware for mounting showed up looking like it had been though a war. It had to be taped and relabled by ups and it was still not completely closed so one package of hardware had exploded and was missing a couple pieces. It's not beyond me that the delivery service had a lot of the fault but if it would have been packaged better to begin with it wouldn't matter how the carrier mistreated it. The second thing is when I placed the springs on top of my old springs I noticed 2 things, 1: they were half the thickness of the old ones and 2: the end that is supposed to be flat is more like a radius instead so they were not sold as the appropriate part. Now I called and spoke to Isaiah and he was understanding and very he was very helpful in letting me know my options and was courteous and understanding. This is how a made my star rating
Always a top notch experience and receive the right parts at a fair price! Also recieved the parts in about 2 business days from the time I ordered them online
Didn't realize that the caps were plastic, on me. Received on time, had one side of the 2 sided lug nut "grabbers" bent over on one of the 6 grabbers on one 1 of 4 covers. Still fully functional.
The process was quick and easy. The parts that I ordered where correct for my brakes. One issue was the description indicated that the reverse solenoid was not included, but arrived with one attached.
4x 13mm gas rod mounting balls were ordered. I received 3x 13mm and 1x 10mm.
I had to resolved using one of the 13mm mounts.
The parts were in stock and shipped immediately. The quality exceeded my expectations.
The part I ordered from Trailer Parts Depot was 1/2 the price of the local trailer shop! It also arrived very quickly!
Part was exactly as described and shipping was faster than expected.
Great service, parts as advertised quick response and delivery
It was easy to get parts needed. I called first to confirm availability of part. Spoke to a person very quickly, who was knowledgeable and efficient and friendly.
Then placed order on line. Got exactly the part I was looking for, and part was as listed.
Very satisfied.
It fit perfectly shipping was fast customer service was great I will definitely use again if needed.
EVERYTHING CAME IN TO ME IN A TIMELY FASHION. THE WEB SITE WAS A LITTLE DIFFICULT TO USE AS FAR AS USING TWO DIFFERENT ADDRESSES FOR THE BILLING AND SHIPPING LOCATIONS. IT KEPT AUTOFILLING TO THE BILLING ADDRESS WHEN I WAS TRYING SHIP THE PARTS TO MY RIVER HOME.
Found exactly what I needed via website. Loved the multiple dimensions given for axle mounting. Even gave thread specifications for some brakes I purchased as well.
The only place I found the parts I needed. Thanks for the part and very fast shipping.
Fast service and delivery Even with the holiday traffic
Great service, ordered parts, rec'd promptly...too bad they were the wrong parts, requested return and got timely response. When I figure out what is actually on trailer will surely re-order the proper parts from Trailer Parts Depot.
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