CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
I bought a cover from here and was promised that it would be in 7 to 20 days. Months later still no cover! When asked, they found out that it wasn't even shipped cause the shipping department forgot and misplaced my cover. When they found it they said that they'll have it shipped immediately and that they would send only 3 microfiber cloths to me for my inconvenience. Again they said it would take 7 to 10 days to come in but it took a little over a month! Oh and 4 months after I got my cover, still no microfiber cloths... what kind of company is this? I will be putting this out there in every way possible way (social media, verbal, and through internet buying websites) to beware of buying anything from here...
Just ordered was simple.
Quick and easy
Quick easy all the different options right there. Just how a website should be set up
Easy online experience
Great cover great fit easy to but on and take off elastic band keeps it in place
The cover fit perfectly and is really easy to take off and put back on. Shipping was fast and customer service has bee A+.
Easy to navigate website, fast delivery! Super soft cover for my vehicles to keep them safe. Happy with my purchase!
So far, so good. Fast delivery.
My 4th cover from you
The box was wet when I revived it had to put cover in the sun to dry. Also had to pay a $48 tariffs
I was told this basic car cover was in stock and that it would be delivered by two day free shipping.
I purchased the cover for my son's birthday next week. Now I am being told after I paid and got a confirmation; that this is backordered a month or more?
Ridiculous!
And to top it off, I never received the discount on the order I was told would be applied as I ordered.
Worst service ever!
First timer good so far will see when I get my cover hope it's as good as you all day and have others waiting to see mine before they buy theirs we are a big club and like matching covers in our storage unit that we have for all our cars and trucks if you have stickers to put on sponsor boards for shows would be super cool.
Very nice quality cover that fits my new Honda Accord well and is easy to handle.
I've purchased many covers and I've been very happy with each experience!
My daughter is in the automotive ind. And recommended this site and it was easy.
Quick ordering process!
Cover was a gift. It fit the '58 Chevy truck perfectly. Easy to put on and take off. Keeps the Oldie almost dust free after sitting for along time. Cool!
Excellent product excellent customer relations
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.