CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Placing my order was Very easy and quick. Thanks.
Great purchase
Quality truck cover. Like fleece lining.
Website & ordering process very intuitive
Very happy with the ease and choices on your website. My car cover fit perfectly! I LOVE IT!
2nd cover this time for the grandkids Venaz will protect it until they get licences
I like that it was easy to order and the video was very informative
So far my shopping experience was great! I haven't had a chance to put it on yet. I can't wait to use it.
The cover fit well on my 2018 F150. Its exactly what I was looking for and price was the warranty also helped me decide to purchase.
Can't believe the computer knew all that info. Just by a e-mail address We get hail in the area and the cover will not protect all damage, do you have a liner? Was thinking of putting bubble wrap or foam but that would make the cover bulky.
Living in the city, the dust is unbelievable. The car cover helps to keep the dust to a minimum at best which is the most you can ask for under these conditions.
Great site. Great product.
Easy vehicle specific cover selection.
Great experience, excellent product and fast delivery.
I recently purchased one of your covers for my 1968 Dart GT convertible I had previously purchased 2 other types which only lasted about 6 months. The cover fits perfectly. Looks great and has not blown like others the tie down bungees are great.
Thanks
Item was not as described so I contacted for a refund. I was told I had to wait 10 Business days for a RMA return authorization. I got the return authorization and sent the cover back still took three weeks and several messages and emails about getting a refund before I had to end up filing a dispute with my credit card company. In the middle of the dispute hi reached out the final time and they finally processed the refund.
This company really believes in their product and customer satisfaction as demonstrated by the excellent service I received and the follow up emails to ensure my product was delivered to my satisfaction and the quality met my expectations.
This was easy to order fits perfectly thank you
Easy Peasy transaction
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.