CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Left a 1star by mistake that was never my intention.
Everything is great, shipping, price and of course quality, please disregard any low score that I have input wrong on my side.
Service is definitely 10***
Just bought brand new ATVs. Planning on going camping with them and wanted a good way to keep them protected and cleaner overnight. These covers keep extra dust off, as well as rain and few. They also help keep dirt and grandkids off at home. Having buckles run under the ATVs at multiple points also means that we can use them while trailering, which helps prevent road chips.
Great car cover!
All was simple and expeditious!
Information about the item, fit, and shipping was very clear.
Easy to navigated
Easy to buy - great price - intuitive web site.
Great company. Easy to navigate their web site. Big selection of products specific to you make and model of car. Product appears to be best in the marketplace. Bonus products offered. Good followup.
Easy to use website!
Car Cover's internet site was easy to use, presented the options in clear format enabling us to save time and choose just what we needed. The quality and size was perfect for our vehicle too!
Excellent product, excellent customer service very polite and accommodating to my issues would highly recommend your covers to anyone looking for a cover that will last with a warranty that reflects the warranty. Shep9252
I foudn Caecovers on Line. My wife and I have a 1965 Malibu SS. The cover fit perfectly. I would recomment this company to anyone who is looking to purchase a cover.
Material is great
Ordered the top of the line motorcycle cover and paid for the two day shipping. The day it was supposed to arrive I got an email saying it was on backorder. I checked the site and it still said in stock!. Wow! Really? So I called and emailed. I eventually got ahold of someone and they said "yeah, sorry our system doesnt update everything" so they offered me the next cover down and said it's in stock. I said well I wanted the platinum and paid for 2 day shipping but, why don't they keep the $20 difference and ship it next day. She said hold on and when she came back she said they could do that to make me happy. Well guess what? They kept my 20 and still shipped it ground! I called back and she put me on hold again just to say "ok we will refund you the 20" so that was almost 3 weeks ago and no $20 this company is a ripoff and a joke. Keep the 20, Crapcovers.com you obviously need it more than me!
Your warranty process is cumbersome. And when you really look at it, there is little value to your warranty. My cover tore and I was quickly informed that this is not covered by warranty, only abnormal wear...well then what is abnormal wear. Very subjective. Buyer beware.
I had an easy ordering experience, but the real test will be how long it takes to arrive, and if it's worthy of the "platinum" name/description
Easy and fast. Great product
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.