Bulk Apothecary has a consumer rating of 1.92 stars from 210 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Bulk Apothecary most frequently mention customer service, hand sanitizer and essential oil problems. Bulk Apothecary ranks 31st among Aromatherapy sites.
No positive highlights yet
Update: I DID finally receive my shipment. Apparently they are overwhelmed and just cut-off communication. Sorry for the bad review. These are just terrible times. I ordered bulk hand sanitizer for business at a whopping $50 per gallon. Email states shipped, but tracking does not work. Neither does their phone. Scam?
See positive reviewsIn this age of technology and ecommerce, the family owners go and boast about expansion but reality is they suck at what they do. Best example if somebody wants to study "Direct To Consumer Failure". Customer service is horrible. Reps on phone say that ownership/supervisor doesn't have time to entertain customers on call or listen to them. Who tells a customer that company leaders don't have time to talk to customers in this age?
See critical reviewsTip for consumers:
Unless you plan on waiting for over a month to receive your product use this junk of a company but my advice skip this company
Products used:
Over 3 weeks and they have yet to ship my product
Tip for consumers:
Please please please review their Facebook posts as to shipping. They are working day and night to get thousands of orders out
Products used:
2 gallons of hand sanitizer
Tip for consumers:
Do yourself a favor and go elsewhere, the $#*! reviews you see are very accurate and this company should not be in business!
Yes! Bulk Apothecary is just a repackager. You can order directly from all of their suppliers
If you buy their oils from their supplier (New Directions Aromatics or Lebermuth) you'll get them cheaper and purer
Visit our site today for your quality, affordable, essential oils, soap making supplies and our complete line of natural ingredients.
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