My 1st order was 4 gals in march... just reordering 16 gals... im long haul truck driver... essential worker... gel & spray been keeping me & family safe... takes a little time to receive... but worth the wait... dont have to travel all over town looking... UPS bring to front door... LIFE SAVER... i forgot to add coupon for 15% off... called next morning... they gave me discount & refund on PAYPAL instantly... NO COMPLAINTS