I would've given them negative stars if i could. The worst ever trashy materials i ordered 8 items, material is the worst bot true to size. So i decided to keep 2 and return the rest. The two items i kelt literally shrunk after the first wash not only that, the sweater got ripped some how pic attached, not judt that when i went through return website they wanted to charge me more money plus that i'm gonna pay at usps. What freaking service is that. So disappointed will never ever buy anything from boohoo again and will never recommend it

I ordered with boohoo on the 7th August, today its 8 October and I still haven't received my order,
I consulted the agent on the 23 of September and I was told to wait till 26September they are investigating the courier company that should have delivered my parcel else they will be a refund on that day. On Sept 27, a consulted them again requesting for a refund, the second agent told me the very same story to wait till 7 October they are investigating the courier company, and if I haven't received my order by Oct07 they will refund me. Today is 08 October, I don't understand if I am banned from chatting with Layla or what's happening, I've long navigated to Chat with Layla and the chat wont even open.
I ordered goods worth $43
The first agent I was talking to was Haseeb, the second agent was Nadiyah Khanom
Even today no refund no nothing

They took extra money out of my account and so I emailed them to get my money back, and they took very long to get back to me, and it was a very long process in the start, I had to give heaps of information that was very irrelevant. And I didn't even get my money back in the end. It just took so long, I couldn't be bothered following up with it. But surely an incident like that could be corrected straight away? I will never ever be purchasing from them again.

I ordered a green ivory pokedote dress i got large 12 flower dresss sent me wrong dress wrong size i ordered the green dress size ten bad service and sending wrong dress come the gave me a dress proberly near them the didnt what the sent the think we cant do anything cause we buy on line tgere a law for that this is what u ordered number and the can locate no problem but to too lazey the make us write out a big essay so we wont write a bad complaint what the piont of having online shoping but we do have rights its like shopping in a shop bar code potal code and everything else ive 400 hundred words to go but i can you siad sorry for sending wrong order u account ed that you sent wrong dress you siad sorry u emailled on messenger i sent photos of wrong dress how can a large blue flower dress become a smalll size ten green pokedaote the dress you sent was blue flowe could fit five of me omg god the dress was like a curtain i wanted ivory green pokedote one size ten i have reference number order numbers bad

Such poor quality clothing and the sizes are so far off it's a joke! I am a size 8-10, and I ordered a size 8 dress and 2 other size 10 items. The size 10 top wouldn't stretch enough for me to even get it past my arms and head. I also bought a dress in an 8 which fitted fine but the material quality is shocking! The other was a set of lounge wear which were nice in a size 10, the top fitted ok but the size 10 bottoms were super tight! I am done with boohoo and I will never buy from them again.

First time ever using boohoo. I've dropped 100$ on clothing and I'm from USA and was expecting a weeks wait for delivery. It's not been 3 weeks and I haven't gotten anything yet. Not only that they make you pay $10 for their shipping and it's still taking forever to arrive. Also when you try to track package, it brings you to strange website that can't track it at all. Never shopping there again and would recommend to anyone not either

Not only are the clothes terrible quality. But the fact that they flat out lie about paying duties for shipping to Canada all over there website. When I messaged about the fact that I have to pay 40$ Each on the 2 packages they sent I was told to contact them on Facebook and they would refund me. I contacted them and sent all the screenshots of the duties I paid. I was told I'd be refunded to my card by the 3 of September. It is now the 8th and I know there will be no refund. Complete scam stay far away!

I ordered $60 worth of clothing from boohoo and they sent me one confirmation email and then never any tracking. I tried to log in multiple times to my acct and it would not allow me. I then tried to change my password and the link would expire within seconds. I finally got ONE SKIRT this week and it's saying my order was fulfilled. Every time I click the contact us link on their website, nothing happens so I literally cannot get into contact with them. The best part is the skirt was literally $7, the cheapest part of the package. DO NOT buy from here they are unorganized and have ZERO customer service and stole money from me. :)) ))))))

This store is the WORST store I've ever seen!
The package have arrived. But nobody have told me, and then the package gets back to them.
I ask to them to send me the itens again instead of refund me.
What have they done?
For don't pay the delivery, he didn't send me the package, and NEITHER have refunded me the money. And when I talk to them, they have abandoned me, 15 days waiting them to contact me and nothing (they aren't even thinking on contact me again). And then, they doesn't want to give me the delivery costs...
It's in the law they HAVE to refund me ALL the money.
But ok. I was waiting the refund. Again. And nothing.
I'm going to the police.
DONT BUY ON IT.