Bloomex

I wish I could give a 0 star review. Advertised same day shipping 6 days a week for the town of Antigonish, and it is a complete lie. It took dozens of phone calls with abysmal customer service representatives to get my order shipped 4 days later. Not only that, but the survey links sent to me after each phone call went to a dead website. Just pathetic, I'm disgusted with Bloomex's disregard for the law in Canada of deceitful advertising, I never would have ordered from them if I had known what I was in for. Customer service doesn't listen to the words coming out of your mouth. Save yourself the trouble and do not order from this company, shop local.

I ordered flowers from bloomex, a company who i have used multiple times for flower delivery. My mom received her flowers on the Friday and by Saturday morning they were almost dead. I contacted bloomex right away and was asked to send pictures and an email (which I did) I am currently out of the country so it was difficult to communicate with not only them but my crying 83 year old mother. I have spent 5 days now emailing and calling getting the complete run around to be told all we can do is give you a $20 credit. That is terrible service and i will never use this company again. I am completely disgusted with customer service i have received.

We have always been very pleased with the wonderful, reliable and competent service that Bloomex has provided us. We had sent a beautiful bouquet to our niece with special needs and it really made her day so bright!

I sent an order to my mother (Tuscan themed with 9 items) and when it showed up it was nothing like what was described online (? Themed and only 5 items). In addition they were supposed to receive night items and only received five! When I contacted customer service the response I received was that during busy times a year and they reserve the right to substitute items if they don't have the stock. However they didn't explain why my mother only received about half of what she was supposed to! I received a pathetic generic message offering me a $20 voucher for my next purchase! Why would I want to buy again from a company that has already ripped me off once? This was my second order with the company. The first one was OK. The second was a horrible experience. Never again - I included 2 pictures of what was received and lastly what it should have looked like!

Didn't receive my flowers on day asked, even when I paid extra for the express delivery. Then spoke to customer service and was basically just told, nothing can be done, sorry you'll get your flowers tomorrow because my area only gets delivery's from Tuesday-Friday. Nowhere on the website does it state this. It asks for your postal code before you choose a delivery date so I don't understand why you would give the day in question as available for delivery when it's clearly is not.

Ordered flowers for Valentine's day and when received it was very disappointing. Did not look like what was ordered - was missing flowers (1/2 of the bouquet). Some of the flowers were with broken leaves, stems & poor quality of flowers.

Ordered option (Extra) for expedited AM delivery and only received package by end of day.

Poor quality service, not worth the advertised "Special" price. Misleading customer with FALSE ADVERTISING.

Look at other reviews to make decision. Rule of thumb, if price is a little too good - chances are, you are being played or there is a catch (poor quality, quantity, etc.)

Bloomex always delivers fresh flowers. They are very affordable and you can find some coupons online (on their website or social networks). My husband and I have used this company numerous times when choosing flower gifts for our friends and relatives, or for me. I've recently received a bunch of red roses when I was at work. They were gorgeous. What can I say, Bloomex is the best.

Don't waste your time and hard earned money on this incompetent company. Customer service is abysmal. Reps speak in circles and act as if you are inconveniencing them by asking for justification for not receiving your order!

The recipient sent me pictures of the flowers and they looked absolutely beautiful. I would be happy to use this florist again. Great job! My cousin was very happy with the wonderful Christmas arrangement. Thanks so much.

I ordered flowers for a family member who lives in Calgary, AB. I ended up needing to pay for a re-delivery so I emailed my credit card info to their address as requested by the update notification.

Flowers were nice and family member impressed (until delivery guy called saying he made a mix up and could they check the delivery card). Annoying but a minor inconvenience.

A couple days later I get a bank notification and check my credit card online to find 2 charges made not-in-person. Nearly $2,000 was spent at Orlando, FL and under $100 in L.A. And not by me!

I will not ever order from this company EVER again, and unless you want the hassle of cancelling your credit card, changing over your pre-authorized payments, & disputing fraudulent charges, you should AVOID this company and the crooks who work here.

If I could give a ZERO rating I would!

Hr work truly stands out from the rest. She has an eye for color, composition, and unique detail. When picking up the arrangement to give to my son's teacher, I could not stop staring at it because it was so beautiful. Needless to say, my daughter's teacher and office staff were all swooning over bloomex! Afterwards.

I had ordered the Make A Wish for my elderly mother who is in Windsor Ontario I'm in Colorado really relied on the company spent almost 70$ and the arrangement looked sparse with no filler looked thrown together will not use them again this one based out of Toronto they even sent me a notice stating they were low on inventory when they made the arrangement!?! What? I expected them to at least if not refund me then resend a new arrangement,not so they offered me 20 $ off my next order! Unacceptable for a company this large,totally disappointed

Terrible service! The order was made on February 13. Waiting for an order for 2 days is normal? Information about "same day delivery" on social networks is a LIE! 👎
The consultants with whom I spoke in the chat allow themselves not to respond to the client's message! She insisted that it be brought today, although it should have been brought yesterday! But neither yesterday nor today I received anything! Is this the norm for you too? Your services ruined my yesterday and today! 😡 Immediate clarification and full refund required!

I ordered flowers as a Mother's Day present for a dear friend. She raved about the flowers, including how long they lasted - some are still blooming. I would definitely order from Bloomex again! Very satisfied customer!