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My order number for a Christmas table center was ******* and that was not delivered. Another floral arrangement was delivered and much inferior to what I purchased. Bloomex sent out flowers that were brown and wilting and they did not deliver for what I paid. The two candles were short dollar store white candles and not the red long dinner candles Bloomex displayed. The green was rough chopped branches from a local tree and the whole arrangement was 50% of the size the Bloomex website displayed. This is fraud! See the attachments of the wilting brown flowers and crap that Bloomex sent. They sent an arrangement with 10 wilting flowers and not the 24 flowers they had displayed on their website. Would you be happy with that Bloomex crap? Buy from FTD and NEVER purchase from Bloomex. The photo added was what I ordered. The photo I of the arrangement I got could not be uploaded, but it sure was CRAP!
Tip for consumers:
NEVER buy anything from Bloomex
Products used:
White flowers that were wilted and brown
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Order was delivered late after me being very specific about the required delivery time. They took...
Dear Tea,
We sincerely apologize for the disappointing experience you had with your Christmas table center order. Your feedback is deeply concerning, and we are committed to addressing this matter promptly.
We understand the importance of delivering exactly what was ordered, and we regret any inconvenience caused by the discrepancies in your floral arrangement. This does not align with our standards, and we take this matter very seriously.
To investigate further and resolve this issue, could you please reach out to us at onlinereviews@bloomex.ca with your order number? We are eager to assist you in finding a suitable resolution and ensuring your satisfaction.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to make things right.
Warm Regards,
Andrew
Bloomex Customer Support