Bloomex

We have always been very pleased with the wonderful, reliable and competent service that Bloomex has provided us. We had sent a beautiful bouquet to our niece with special needs and it really made her day so bright! I will always use them in the future for all my floral needs!

I was nervous about ordering flowers on line - I am from South Africa. I definitely need not have worried. The flowers were exactly what we ordered, delivered on time and lasted really well. Thank you for making a family golden wedding special.

Excellent service, great value for money with less commissions than other relay companies so recipient receives more value for your money spent. If yiu want flowers sent anywhere in the world then you have to choose the team at Direct 2 Florist.

Great place to order some nice flowers, not pricey, the order is delivered on time, no wilted or broken flowers. They do an excellent job in making the arrangements and delivering them. They've never let me down. Absolutely satisfied with the company.

The flowers are beautiful and delivered on time each month. Sometimes, the bouquets seem a bit sparse for the money, but they may be because I don't understand the true expense of flowers? I am continuing the service because I do love the flowers that I get. Up until the last bouquet, they've lasted two weeks or so, with select flowers lasting longer than that. Last week, I'm guessing the flowers were more delicate and the roses never opened, so they wilted within a few days. This company doesn't send emails every day with "offerings" which is a definite plus. They email when your order is ready to ship, when it ships, and when it arrives. That's all. It's very nice. Overall I am pleased with the service and the flowers. I would give five stars if the bouquets were more consistently sized.

Run of the mill. Average looking. I ordered what was a fun-coloured, and different types of flowers bouquet. Wanted to give something cheery and different. What arrived was stereotypical red roses and white filler stuff. Bla.
I sent in a respectful complaint and was just told too bad, the website said the flowers can vary.
Yeah, the flowers were fresh, but that's basic, bottom-line expectations.

I place a basket order on Thursday for next day delivery, it did give me this as an option. They didn't deliver on friday nor Monday! They didn't notice me for any issue, didn't bother to tell me there is delay with this shipment! Now they are telling me it will be delivered on Wednesday! I wouldn't trust them again with my gifts! Can't get hold of them over the phone and when you do it's a call center in Timbuktu where you can't hear anything or understand the CSR rep. Just avoid using them, there are enough option out there!

Ordered flowers online and they didn't get delivered 2 days past scheduled delivery date. Despite that, I was not notified of the delay and online order tracker was indicating delivery happened on time - which means, their delivery guarantee is a joke. I only found out that it wasn't delivered by accident, asking the recipient if they got something special the day before and hearing awkward silence in response.

The agents in online chat were ignoring my inquiries, and it took me several attempts and some wasted time only to find out that they don't issue refunds (https://bloomex.ca/order-and-return-policy/). Flowers delivered days past the special occasion date are worthless, and they have no responsibility. Won't order from their website anytime again.

Wish people check the reviews before ordering flowers so that they do not order from them. For me I received wrong flowers and to top it they were tied by an elastic band and dumped in a box. No water, broken heads and they were dying and wilted.

Customer service has no authority except asking you to mail the pictures to a domain in Australia. *******@bloomex.au.

I will be surprised if I hear or see any money back.

Best advise not to order through them. Ironically they call themselves 'Canada's Official Florist'.

Any flowers I have ordered through this website have been gorgeous. Very easy to find a florist in the UK or Australia (my experience) and to navigate your site. Love your service. One happy customer plus happy recipients too. Thank you

I approached Bloomex after another florist let me down for a Xmas delivery having promised they would deliver. With a 24 hour window the flowers were delivered with no hassle and it was confirmed via a text. Would recommend without hesitation.

I ordered an arrangement & vase to be delivered to daughter-in-law's place of work for first day on a new job (a Monday). Bloomex, without notifying me they were altering delivery date from the day I requested, in their wisdom delivered them the Friday previous, so recipient was not even working there yet as she was to begin Monday. The flowers sat all weekend in package and were dead by Monday when she arrived at her new place of work. Totally botched delivery by Bloomex. If they are not going to honor delivery dates they should inform the sender in advance. When I put forth complaint, they sent a "sorry" email, but will not refund me for the dead flowers.Be careful if ordering from this company, you may be sadly disappointed.

Bloomex accepts delivery orders to hospitals that they know they cannot complete due to COVID restrictions. Instead of refunding customers their money, they try to blame the customer and then issue a useless "store credit" that cannot be used to cover—get this!—the cost of delivering flowers! Bloomex is not an honest company. I won't trust them again; given their track record of dishonest business practices (https://www.cbc.ca/news/canada/online-florist-delivery-marketplace-1.*******) neither should you. I should add that Bloomex has ignored requests to discuss my situation. They don't care.

Ordered flowers for a specific occasion, made sure that address was within delivery area and confirmed. Provided all the details before placing an order. Did not receive the order on agreed date, they arrived 3 days after and in horrible condition. The response from customer service is inadequate and they offer you credit. So this is basically fraud, you don't get the service nor product and they don't issue refunds only credit for future use. Who in their right mind would use them again!?

Ordered a moderately priced arrangement 3 days in advance for a family members funeral through Bloomex, going to the funeral home. Bloomex cancelled noting 'undeliverable' just hours before the service, claiming they will issue a 'credit'. I asked for a full refund since they made a sober occasion even worse. Still fighting with them and my bank for cancelling charges. Gotta be scammers! AVOID!

I ordered flowers and they still haven't been delivered more than 5 weeks late. Customer service is appalling. No attempt to rectify the situation, they refused to refund me and are now ignoring my emails