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Best Buy Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, particularly regarding installation services, product returns, and customer support. Many reviews highlight issues with rushed installations and poor communication, leading to repeated service calls. Customers frequently encounter difficulties with returns and refunds, often citing long wait times and inadequate support from customer service representatives. While the company offers a wide selection of products and some positive experiences with online orders, the overarching sentiment suggests a need for substantial improvements in service reliability and customer care to enhance overall customer satisfaction.
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Bought LG water and dryer there at a good price and we love them.
Got a relatively older vacuuming robot when the latest one came out. Picked up in store within an hour and all was ready at the new sales price!
I read reviews that they overestimate the price. I kept thinking to buy one on this site or not, and eventually chose another site)
Their easy return policy gives you the confidence to make the purchase and the ease to return it if it doesn't work.
Their prices are always the best, or at the bare minimum extremely competitive, as well.
With my experiences with Best Buy, they have overall kind, helpful workers. Whenever I buy any technical devices they usually have it. The one thing I don't like about it is how expensive it can be there. Some people just don't have that kind of money. However, I am aware that everything is growing more expensive these days. Overall a good store to buy good quality tech.
Tutto perfetto se non fosse per il ritardo per via delle poste italiane
Excellent service, delivery really good timing and prompt delivery. Good. Good quality goods. My Best Buy was a pendulum clock from Lightinthebox, I love it. Also their clothes are beautiful.
I purchased a luggage set from them it shows a 70% discount from $990. So the final price is 297$. But about one month later the exactly same luggage set was change to original price $890 and discount 70% so another discount price is 267$.
Do not like the way they play with the price.
I purchased a stereo about 30 years ago from best buy and it has only just noe started to die on me was a great deal as far as lasting as long as it has!
I have purchased several laptops, games and electronics from Best Buy and love the convenience of online browsing, purchasing and picking up at the local store.
I love browsing around through the Best Buy stores. I find many products ranging from movies, computer software, prepaid cell phones, and other great products there. Check them out, you will find something there that you are looking for.
I bought a computer and a printer from them and when came time to pay it was 120.00 less than I figured. Come to find out they were on sale. The sales was very helpful.
I libe right next to one and thier aint a week i aint in thier to pick up a some new aswome item for cheap. They match prices.
Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook
I/m typing this review on a 17" Screen ASUS "Gamer" Laptop I bought from Best Buy in 2011 - which is now sporting a brand new 2.5 Terabyte Seagate Hard Drive purchased the day before yesterday (to be used as an Internal Backup Drive for the system's primary Hard Drive). Next to my laptop is my wife's ASUS Laptop (also bought in 2011), with two External; Hard Drives and an External spare DVD Drive - all purchased at Best Buy over the years for one reason or another. And of course (for the little kid still hiding in this old body) is, a stack of PC and XBox Games stacked next to the Samsung 50" TV we purchased from Best Buy in January's post Christmas sales. Almost every one of the Video Games was also purchased from Best Buy over the years - with the exception of a few given to us (me) as Christmas or Birthday presents by relatives from the lower 48 states. And those electronic items are just the ones I can see from where I sit in my home - many others can be found in other rooms of the house, or in the vehicles in the garage or driveway. I'm sure I have a few electronic gizmo's in the house purchased elsewhere - my wife and I do shop around before making a purchase. Its just that - when you have that vast amount of electronic items located in one spot, made by many different manufacturers and for many different purposes - you are bound to find more often than not exactly what you are looking for - at the price you want - to do the job you need it to do, And that's Best Buy.
Maybe most customers do better than me
But my product was defective and arranging exchange was not easy
Cost me a lot of time
They have continually improved the site to add a wider variety of options and this is where you can find huge discounts on their returned items. I have found Bestbuy.com is the best place to find the absolute best deal on TVs. Not always the absolute best deals on the internet, but by far my favorite Black Friday website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members