Julie W.

Not only are they extremely helpful (Mississauga) but we love the fact Petsmart has things like adoption weeks as well, this tells us not only that they care but that the money we spend there isn't just going to profits but rather it goes to good causes as well!
Keep up the great work Petsmart and we promise to keep being customers :)

Their easy return policy gives you the confidence to make the purchase and the ease to return it if it doesn't work.
Their prices are always the best, or at the bare minimum extremely competitive, as well.

Customer service in Milton was extremely helpful for us. When they didn't have the product advertised on their website they gave us a more expensive one at the sale price!
My only complaint would be the garden center when the employee was sitting, on his phone, and shoes off who never asked us once if we needed any help with anything. Ended up purchasing our shed somewhere else. << this is the only reason they lose a star.

Quick to charge our Visa for the modem and 1st month of internet service but couldn't even mail the modem we purchased with over 2 weeks time to do so and having given them our address FOUR times, we were even told 1 week before our service was supposed to begin that the modem had been shipped out!
Cost us $60 to get our old ISP reconnected (Cogeco fee) and the transfer might not be seamless either so we will most likely be without internet for a certain period of time (which means no tv or phone either!)
Stay far far away from this ISP and pay the extra 2 bucks a month with Distributel or $5-10 with TekSavvy or something!
When we called to cancel the service and get the funds refunded to our Visa their "customer service" hung up on us! LMAO