Best Buy
Questions & Answers

I am sure there is a catch-like a 2 year contract. No one gives you a phone for $1

All I can say is that you obviously have been very lucky. I was a dedicated customer for 25 years, however, I would do without before I ever spent another dime in a Best Buy!

I would write a letter to your state's attorney general. There are laws regarding taking advantage of senior citizens. I would specifically ask for documentation from Best Buy in which your grandmother gave them permission to recycle her 18 month old computer. If they cannot produce that document they may be in very big trouble with the state's attorney general. I would also write the BBB and contact your public officials. This I think would be paramount to theft if your grandmother did not give them permission to recycle her computer. On the flip side of things, ASUS is a very good machine. My son is a computer scientist and swears by ASUS. I have three ASUS machines one of which is over 5 years old and it is a workhorse. Unless something significant happens in the ASUS business world, I will continue to buy ASUS!

Great question. Let us know if you were able to get reimbursed.

I chose Best Buy tech support because they seemed to offer a good deal on support and I bought my products there. I'll go elsewhere now.

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