I ordered two linen shirts size 2 XL, once they arrived i knew at a glance they were two small, they were labeled 2XL so i though i'd give it a try, so i took off the 2XL shirt i was wearing and attempted to put the new one on, the only problem was i could only get one arm and most of my head in it!,,,, It most definitely is not a 2XL shirt, i would guess its a medium at best, after contacting them the most they will give me is a 15% refund or i can return them at my own expense and the will refund me the purchase price minus an unspecified amount to cover the original postage costs, i'm willing to bet that's the entire cost of my order. Please learn from my mistake and don't buy anything from them,,,,, EVER
I spoke to customer service, and asked them for a number I could call to speak to someone personally and they do not even have a number to call. I asked for a refund for items THAT ARE STILL PENDING FOR SHIPPING for over a month but they took my money. Why hasn't the site been shut down after so many negative reviews and people are being ripped off? Who is allowing this to go on?
I got in with a few lightings and they are super comfortable. Low cost makes this an awesome purchase. Moreover, The selection is great. The delivery takes a bit but i am ok with it
My son ordered a pair of shorts. Upon arrival he discovered they were not the same as the photo advertised. Thinking the company had made a mistake he ordered them again. Second time same issue. When I requested a return and refund I was refused.
DO YOURSELF A FAVOR AND DO NOT ORDER FROM THIS COMPANY.
Lesson learned. NEVER BUY ANYTHING FROM THIS WEBSITE AGAIN! Paid express, never heard from them until sent an email when asked for the refund, which followed their procedure to get it done. They sent the package AFTER i asked for it, when i clearly stated i didn't want it anymore. What a lesson. Big crap website
This company is a total scam. I purchased a light from them... it arrived two months late, and when I tried to return, it would have cost more than the cost of the light itself. I tried fighting it with my credit card, but because I received the crappy merchandise (2 months late - way after the electrician had come and gone), they wouldn't rule in my favor... DO NOT BUY FROM THIS COMPANY AT ALL COSTS!
I ordered this product 9 days ago and it has yet to be shipped. Although this company promotes "fast delivery" it is MISLEADING. It's only fast delivery if you order something from their U. S location. I need this light fixture to finish remodeling and now I have to wait three more weeks. It should SAY "IF YOU ARE IN THE UNITED STATES AND PURCHASE A PRODUCT NOT IN OUR U.S. LOCATION IT WILL TAKE MORE THAN THREE WEEKS TO BE DELVIERED." If I had known this I would not have purchased the light fixture.
What an ABSOLUTE JOKE! Completely inaccurate website description of the light I ordered. After having to send them about 1,000 pictures of every label on the outside of the box and every part inside the box, they agreed they sent the wrong light. Here's the fun part- they are refusing to pay for return shipping and even better they stated that after they receive the item back, they will then deduct the original shipping fees they paid to their shipping vendor from MY REFUND! This is 100% company error and yet here I am expected to ship a large item to CHINA and then have even further deductions made to my refund. This is completely unacceptable. I wish I had read reviews of the company before I purchased from them. I only hope I can help someone else to not make the mistake I made - DO NOT BUY FROM THIS COMPANY NO MATTER HOW GREAT OF A DEAL YOU THINK YOU ARE GETTING! It's a complete SCAM!
If I could leave a 0 star review I would. I ordered a $350 light from them and when it arrived it looked so cheap and nothing like the light from the website. It was horrible. I would never hang the light they sent me. I've emailed them over and over about the light and they have yet to respond. DONT GET RIPPED OFF BY THIS COMPANY!
Checked the product had and Australian Plug multiple time before purchase & was told it did
On arrival it was a US Plug, was sent a a faulty adapter separately
Now they want me to pay shipping to return lamp to China
(Not worth the value of the lamp)
Total Scam
Do not order from Beautiful Halo! PLEASE DO NOT WASTE YOUR MONEY! I ordered a shirt for my best friend cause her birthday is coming up! I chose 3-6 day shipping so it can come faster so that I can make sure everything was the correct size and all... I HAVE YET TO RECEIVE $#*! THE SHIRT AND MY FRIENDS BIRTHDAY IS TOMORROW WTF I ORDERED THIS SHIRT BASICALLY IN MARCH AND WE ARE NOW NEARLY IN THE MIDDLE OF APRIL WHAT THE HELL! PLEASE BEWARE OF BEAUTIFUL HALO, YOUR ORDER JUST MIGHT NOT COME! AND I PAID NEARLY 30$ FOR THIS $#*!
I received a damaged light that I purchased for a hallway. After sending 18 photos of the item and the shipping box to Beautiful Halo - they indicated that I had to pay for the return shipping which was $62.47.
I refused to pay the shipping for a damaged item, so their return email said "THEN NO REFUND"
STAY AWAY FROM THIS COMPANY. It is all trash.
I ordered pendant lights and they did not look like the picture on their website. Cheap, painted and the shape of the fixture was different from the picture on their site.
Dear D K., We are sorry for the dissatisfaction, but we are cooperating with professional manufacturers to produce our own products that are good quality and affordable., and also have a strict inspection before packing to make sure all the product in good condition to our customer, If there is any defect in the item you received, we would offer the replacement, and reimbursement, and if you don't want to keep it, you have right to return it in original condition, please understand. And any question, please you can send to the after-sales to support@beautifulhalo.com. Have a nice day.
I tried to cancel my $600 order since the day I placed it. Despite multitude of emails, they failed to refund and return the item. I should have never bought from them. Never again.
If i can give them no stars I would I order a month ago and still no shipping provided
Anyone that is placing a 4+ star is either from china or works for the stupid company/ **DO NOT ORDER FROM THEM ***** Horrible
They sent the lights two months after the order to the wrong address. I am trying to get my money back. I opened the restaurant these were for and had to buy new ones from another vendor.
Well, I ordered a black and white shirt and after 3 weeks of waiting, I received a pink/orange/ and poor quality shirt. I took a picture and contacted Beautifulhalo. At first, they answered that they didn't make a mistake and that I should keep the t-shirt because "it's beautiful" (like WTF?) and then, another chick answered me that she was "sorry for me" and "if she got further information she'll contact me". I asked for a refund (I know, I have a lot of hopes) but... well, Beautifulhalo's staff sucks, they are unprofessional and if I have one advice to give: NEVER BUY ANYTHING THERE.
This company is a scam! DO NOT PURCHASE FROM THEM, i ordered 7 pendant lights from them, half arrived (damaged and only half the product) didn't comply to safety standards, the remainder never turned up... No refund, terrible communication. Please please please do not buy anything from this company EVER!
This company is a sham. They take your money and then ‘send' your product from the depths of China and you will not receive that product for months and months and months.
This kind of Company should be shut down, there should be laws against this kind of retail - lies and deceit is what they have built their company y on.
Tell you r customer s THE TRUTH about where your product comes from and the EXCESSIVE LEAD TIMES.
Very bad customer service recived wrong size and when contacted to get refund they want me to pay for return shipping to China. Why should I pay for the mistake they have made very bad customer service and absolutely a scam. I wish I had read the reviews first. Would never order and DO NOT RECOMMEND TO ANYONE SCAM COMPANY.
Overview
Beautiful Halo has a rating of 1.4 stars from 939 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beautiful Halo most frequently mention customer service, tracking number and credit card. Beautiful Halo ranks 1965th among Women's Clothing sites.
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- Hong Kong, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mary, as the site have stated that orders have to be processed before they can be shipped, thus there are the processing time and the shipping time except those marked 'ship in 24hrs' please understand, and the processing time would be about 3-12 days. And for the shipping time which depended on the shipping method you paid for, for standard shipping needs 15-20 days; while for expedited shipping, it’ll only need 7-10 days. For expedited method, we use DHL or Fedex to deliver, but there would unusually slow down as some reason about the weather, the custom clearance, delivery problem or so, please. For your order, if you get any question, please send to the after-sales to support@beautifulhalo.com, they would handle for you after confirmed