How can they promise "the your (the customers) satisfaction is their destination" when they can't even work out how to deliver something according to the shipping schedule they guarantee. I've been waiting almost two months for one very simple order!

Question

Kimberly A. · Accepted Answer

I charged mine on my AMEX card as they will protect you, so the chargeback worked BUT now they are calling me daily, 3 months later, to return the dress. I have heard this is a nightmare as they want you to send it back to china at a huge posted cost. Can't win with HALO!

Jan K. · Answer

I had the same experience! It was over two months late then when I opened it the clothed were terrible quality and strange fitting. They would let me return them for a refund either. I had to open a case on PayPal which was lost then I took to social media and finally got my money back!

Soo L. · Answer

Mine took two months to receive and I receiced wrong items.

Maria D. · Answer

Totally a waste of time, money and energy! It took a month to receive broken lights that they are never willing to refund.

Sabina M. · Answer

I ordered from them and got my stuff within the first 30 days! Sorry to hear your experience was bad tho, but I think late shipping is normal for this kind of online occidental stores

Natalie M. · Answer

I paid $18.32 extra for "expedited shipping " (2 business days) per their website. I received it 2 weeks later and they wouldn't refund my shipping paid! On top of that my jumper I ordered has no back to it!... and I can't even fit it! They will never get business from me again!

Beautiful Halo
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