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Julie R.

Contributor Level

Total Points
80

1 Review by Julie

  • Beautiful Halo

5/16/21

What an ABSOLUTE JOKE! Completely inaccurate website description of the light I ordered. After having to send them about 1,000 pictures of every label on the outside of the box and every part inside the box, they agreed they sent the wrong light. Here's the fun part- they are refusing to pay for return shipping and even better they stated that after they receive the item back, they will then deduct the original shipping fees they paid to their shipping vendor from MY REFUND! This is 100% company error and yet here I am expected to ship a large item to CHINA and then have even further deductions made to my refund. This is completely unacceptable. I wish I had read reviews of the company before I purchased from them. I only hope I can help someone else to not make the mistake I made - DO NOT BUY FROM THIS COMPANY NO MATTER HOW GREAT OF A DEAL YOU THINK YOU ARE GETTING! It's a complete SCAM!

Tip for consumers:
What you order is probably not what you’re going to get and you will be expected to pay for return shipping to CHINA in addition to a deduction of your refund to recoup the company’s original shipping costs to you.

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