DO NOT ORDER from Baltic Born,
You will get stuck with items that do not fit because their return policy is everything besides customer friendly. Sad when businesses don't want to provide hones business based on their quality products but rather sell you something and you'll be unable to return

Gives in store credit only. Refuses to accept responsibility for their errors and correct them! Tries to force customers to pay more to correct! Unethical business practices! Poor communication mediums. WARNING! Do not buy from them. They do not care!

Buyer beware - I had an atrocious interaction with Baltic Born due to their deceptive and non-industry-standard return policies combined with inflexible customer service. I misunderstood their "free returns" policy to mean that I could get a refund if the dresses didn't fit just like many other online clothing retailers. That's not the case and they only offer store credit. But what's worse: one of the dresses I ordered arrived with makeup stains and smelling of perfume; it had clearly been worn before. And even for that damaged dress they would not refund my money. I had multiple interactions with their customer support but they offered no empathy or understanding. They have destroyed any trust I have in their products and I will never buy from them again.

I recently received a dress from Baltic Born which is my first experience with this brand and I absolutely love it! It fits great and is very fun to wear. I can dress it up or go casual which is a big plus!
I'm definitely a fan and would highly recommend.

This is the 6th item that I purchased in a row and want to return, but was required to use store credit again because Baltic Born doesn't give refunds. I would absolutely return it because I cannot wear it. I will never spend anymore money with shipping a store credit item at this store because nothing that has come is decent, and the collective shipping of store credit replacement items has cost more than one item from Baltic.

This sweater arrived with a RANCID SMELL such as in a humid climate that creates mildew. I paid more money to get it professionally cleaned and the smell is still there. This company and I are both in a dry climate, so this is obviously not the reason. Also, this item has NO SEAMS ON THE EDGES and UNEVEN CUTS on these edges. The "oatmeal" color is a yellow brown and NOT AS SHOWN in the picture. Poorly made and handled.

Signed,
Sorry I ever bought the first item from this business.