Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
This summary is generated by AI, based on text from customer reviews
I fell in love with Amazon.com about a year ago. I'm a member of Amazon Prime and I watch lots of free movies and documentaries. Also, love the free 2-day shipping. No real problems, but the selection could be better. Also, they should have previews available even when the video is available for free - I want to know what it is before spending my time watching it. I usually switch to another browser and copy/paste the URL to watch the amazon preview.
Best site to go shopping, but make sure that when you buy of someones page they have a good review or you are going to probably get something useless, and also rate from the people you from so that others may use your information!
It is a user friendly website and has wide range of products. I use it mostly for purchasing my books.
Have used this website for years. Only rarely is there ever a problem of any kind, and they fix it if there is.
I love Amazon. I used to buy from them a lot. Mostly children's movies or things I couldn't find easily elsewhere. I loved getting those packages at my door. Lol I never had any bad experiences, and things often arrived at my door sooner than expected. I hope to get a Kindle Fire soon, and then I'll love Amazon all the more!
I ordered a pair of French Sole flats from them and everything worked great. Fast and free shipping too. I was especially pleased to find the shoes at a 50% discount - a better deal than 6pm.com even.
I have always had a great experience with amazon. Not only do they have the cheapest prices around for books, dvds, cds, etc., they send items the very next day, and for the most part, you receive them within that week. I ordered at least 50 different things from amazon, and I have not one complaint. I even took advantage of their 1 month free 2-day shipping (prime), and I received my items within 2 days. Always a satisfied customer when ordering through amazon.
Great everytime! Much better than eBay which has the worst customer service, Amazon has alway been great to buy from and to deal with!
I recommend Amazon.com to anyone shopping online. They are really great.
I've been using Amazon for over 10 years and it is always a wonderful experience. Their items are always nice and new, and is shipped quickly, especially with Amazon Prime. One time when a book had arrived damaged from shipment, their customer service was very helpful in assisting and provided a free shipping label to return the damaged one and had a brand new one sent to me right away. I will happily continue to use Amazon for many of my purchases!
Endless is an amazon company. They have free shipping. But make sure to do all the math because I have found on some shoes its cheaper to get them somewhere else and pay shipping! Still, great company and shipping is super fast
I have ordered EVERYTHING under ths sun from Amazon.com and love them. I am also an Amazon Prime member and didn't think I'd use the benefits but I use it all the time. I would highly recommend ordering from Amazon.com I especially prefer buying books from here.
LOVE amazon. Have the prime membership which is SO worth it! Last summer the air conditioner broke. We bought 2 from Amazon and had them the next morning for $7.98 shipping! How nuts is that!
I love Amazon.com. For an online site their customer service is excellent and Amazon is the best place to shop around and find a deal at the lowest price. I have nothing bad to say about Amazon.
Amazon is amazing. Their product selection is incomparable to any other site. They have EVERYTHING! Customer service is amazing as well. Definitely in my top 3 favorite sites. Would recommend to everyone!
This is one of my favorite online websites. I have been shopping on endless.com for a little over 3 years and purchase from the site 5-6 times per year. The selection is above expectation, the prices are fair and is usually better when it comes to value than Zappos (although I am a big fan of Zappos as well). I love the details provided as well as the customer reviews. The shipping is on par with Zappos, fast and cheap. Returns are free! I couldn't ask for a simpler, easier hassle free return policy. I recommend this site all of the time and even people who do not normally shop online love this site.
I have had good luck with most of my orders from Amazon.com. The only reason I give them a 4 star and not 5 is because they use USPS and it's much slower delivery than UPS or Fed Ex. I've ordered some gaming devices and dvds only.
Fast shipping and i got exactly what i ordered... happy camper
I like this site beacuse its easy to find what you need and you can pay with pay pal and the things you order comes in 3 working days.
Amazon.com is one of my favorite shopping sites that I use for gift shopping. They ship orders quickly and provide excellent post order services if you need to return or exchange. They always return my calls or emails within 24 hours. The prices are also unbeatable. I also use amazon to compare prices on same products I found elsewhere. Their prices are always the lowest, plus you can get free shipping on orders over $30.
I literally order everything from this site! I love it! Never had a problem with any of my orders! Recommend it to anyone!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members