I've seen all these negative reviews and I'm happy my experience isn't anywhere near as awful. I ordered a navy lolita dress, custom size because I am very top heavy. The dress came a little earlier than expected, and I actually am very pleased with the quality. There were only a few things wrong, which is why it's only a 4 star rating. The top of the dress isn't the same as in the picture, but it didn't bother me much because I figured making it custom they had to change it up. Also, one of the bows was only sewed on with a few threads, but it still looked nice. The biggest downfall is that the skirt, which I provided measurements for, went to my feet when it was supposed to stop above my knee. I think they provided the wrong underskirt, to be honest, but it is in the same style so I was able to still use it.
All in all, the quality of the dress is actually really good. The sewing looks great. All the ruffles are so cute. Also, it fits PERFECTLY, which surprised me and made me very happy. I'm very happy my first purchase went so well, but after reading all these reviews I'm hesitant to buy again. However, I wanted to let everyone know that there aren't all bad things that come from Milanoo.