I ordered a Honda EU6500is generator( In Stock, according to web site and Dorothy, who took my order on phone) and some other items including liftgate and insurance totaling over $3800. 00 on Feb. 3rd. I decided to mail them a personal check to save the 2% and avoid using my credit card online. I was told the order would be placed "On Hold" for 7-10 bussiness days, however my check was cashed on Feb. 8th. After waiting 10 bussiness days I called Wise and talked with "Dorothy" to inquire when my order would ship? She told me the Honda generators were "now" on "back order" and Wise would have it by Feb. 26th. And would ship on the 27th. I called them Feb. 27th and was told 2-3 more days... 4 more days and still no email confirming my order has been shipped. I work hard for my money and hate to be told things that are not true. I'm hoping that they will send my generator or refund my money, but I will NOT order from them again.