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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Large collection of ebooks, with a lot of offers. I filled up my kindle for the vacation!
Amazon are a credit to online shopping. You are able to read reviews, add items to wish lists, easy to add products to the basket and purchase. Photographer2.com is happy to endorse such a great company. Let's hope they keep the service levels high.
If you have a good supplier its great and the prices and quality are good! Look out for specials as prices change!
I have using this online store ages and purchased many things from this. Awesome! You can rely on their service and bussiness... excellent! Thank you for being a good online store. Received all the goods in perfect condition even I am away from the US. in HK
This is a further comment to my original one when I ordered the cell phone case. It was always said that it could take weeks and weeks for this item to arrive. It was coming from China and it did. However, it arrived in about two and a half weeks and it is absolutely beautiful. Very well made... of such quality that everyone who sees it comments on it and was amazed by the fair price. I love it. Thank you Amazon.com
Being disabled and virtually house bound my computer is my lifeline. I have bought products from Amazon before, but I have to tell all my fellow sitejabbers about a product I ordered last week, I ordered some rechargeable batteries at 5.00pm on tuesday and they were delivered at 10.30am on wednesday. Now thats what I call service.
Pros: almost everything about it:)
Cons: Doesn't support Paypal, says Unionpay accepted which never worked for me :(
I LOVE shopping with Amazon. They are the BEST. I have had to return, with NO HASSLES, Plus everything arrives on time, when they say it will. Also, if you are a PRIME member, the is RARELY a shipping charge. You can't beat their prices and FANTASTIC SERVICE
I have become a huge Amazon.com fan, and it has become my first stop for most categories of purchase. Not only do I find their reviews to be the best and most thorough anywhere online, but their customer service is second to none. They stand behind their products, as well as those of the vendors who sell through their site. Access to a customer service rep is fast and easy, and their courtesy and responsiveness exceptional. It is the online site that I use most frequently, and the ONLY site that I can say that I can use without reservation or concern.
I have been buying beauty products and electronics and household items from Amazon for years and all the orders I have received were as described and received within a few days. I can honestly say I have never had a problem with anything.
Amazon.com usually has the best service. I've never had a problem until now. Recently however, they promised to advance refund a return. I call every day to ask about the refund, and they tell me someone will DEFINATELY contact me within 24 hours, but no one ever does. Don't know what to do.
I have been given 5 star service with any issues, I regularly purchase items about 5 to 10 times a month. I remodeled 3 bathrooms and used Amazon for all my sinks, lighting and mirrors.
Amazon is a decent place to go if you are looking for a particular thing-if you can find it-tends to be a 50/50 split as to finding what you are looking for-but it is a decent place to go, but it could be better-have read reports about the way they treat their employees-abomidable to say the least-so I'm leery about doing business with a company that treats it's workers like garbage
Prices, shipping, returns, selection, Amazon has it all! One problem I have is the filters. When you search for 1 specific thing, instead of the search bar having an option to match just what you ask, it just puts forth 500 other things that don't really affect you. You want a hammer? Try 200 boxes of nails, a poster of a hammerhead shark, 14 new screwdrivers, and some baking soda(made by arm & hammer of course). Oh page 32 the actual hammer I wanted? Excellent...
For the past two-three years constantly buying and not one problem. Thank you Amazon
Can't fault these guys, for everything from instant coffee to TV's if you know what your looking for, chances are you buy it as cheap or cheaper from Amazon than elsewhere and be certain of delivery, or your money back with no hassle
My order always comes sooner than they estimate. Never had an issue with any shipment and I order from them semi-frequently. 10/10
I have only good things to speak of amazon who have always delivered on time and all their products have been amazing quality, superb all round.
Everybody knows Amazon, with their organisation, we should do:-) I am unsure how universal Amazon has become as the "purveyor of all" as far as I am concerned I will return their and know that I will come away with information if not a product.
Amazon are doing wonders with returns as well now so I will be buying my first online shoes once I can afford them!
If you can't buy the bits you want from Maplin. Try ordering them from Amazon and see what result is. Maplin is a hard act to beat as a fan of both I will not try!
The opportunities that are available using Amazon services means that many small manufacturers have a, got a captive market with worldwide distribution and advertising they can also make use of the Amazon machine for packing and distribution systems
Just ran into a problem with a 3rd party vendor selling through Amazon. I didn't have much luck dealing with the vendor and asked Amazon to intervene. They did so right away and my issue was resolved in about 4 days. Amazon folks were apologetic for the issue (which was not their, but they took ownership), professional to work with and very responsive. They called me back to make sure I was satisfied with the outcome and overall I had a great experience with their help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members