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For the past two-three years constantly buying and not one problem. Thank you Amazon
So sorry I didn't read these reviews first before ordering a dress. The dress arrived on the date stated and was the material and design I ordered but not a UK size 18. Have been told it is my fault and there is nothing I can do about this. Dress cost £79.99 delivery £25.00 and tax to be paid before delivery £3.50 Now I have a dress which doesn't fit. From what I can discover the dress has been made to US size 14. Totally unhappy with the company no customers service at all. Please don't make the same mistake as me and just DO NOT ORDER FROM THIS COMPANY
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Dear Customer,
Thanks for your shopping on Dylanqueen.co.uk. We sincerely apologize for this problem happened on you. Could you please give me your order number? So I can check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@dylanqueen.co.uk. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Dylanqueen.co.uk Team