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anna"awn" s.

3 Level 3 Contributor
  • 13 Reviews
  • 18 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Computers & Technology, Reference

Member since September 2016

  • Reviews

    13

  • First Reviews

    2

  • Thank Yous

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Review Distribution

13 Reviews by anna

2/24/18
• Updated review
Be very careful sometimes businesses get your real name and stalk you if you write a bad review. This is supposed to be legitimate but seems not to be. Too many glowing reviews not to suspect "fake news"
Too many obviously fake reviews to be taken seriously
1/11/17
• Previous review
Beware. Many of the reviews on this site are transparent as having been either paid for or left by friends of the establishment. There is a brand new restaurant I looked up that has 38 reviews that are all 5 star. Impossible it has been open one day and no one is perfect. In addition Yelp has seen fit to give out my personal name and email to someone that I left a negative review for which caused me a great deal of trouble. Also I have had a perfectly legitimate review removed and yelp stated I was not a customer of that firm. Not only is that not true How would they know unless they contacted that individual which is again a breach of confidentiality.
9/27/16
This company is also Rosegal and many many other names. They ship on large pallets on ships. It can take 3 months to get merchandise. Everything is in Chinese. You can not track or contact them. oRDER NUMBERS AND TRACKING DOES NOT CORRELATE. fORGET IT IF IT IS DAMAGED . It is not worth the savings. Beware merchandise coming from cHINA. Contrary to the response from so called customer service almost all of the cheap outlets in China belong to one man. https://www.buzzfeed.com/sapna/say-no-to-the-dress?utm_term=.ac6mdAaw6#.eogY0GeaQ
customerservicer
CustomerService R. – RoseWholesale Rep
Dear Ava S,

Thanks for your feedback.

We are Rosewholesale.com and we don't affiliate with any other websites.
Our customer service is available on the livechat and via the tickets. We will reply to you within 24 hours.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8) due to time difference.

Our professional Customer Support Team is at your service any time.

Yours sincerely,
Rosewholesale.com Customer Service
AAA
1/25/17
HEY AAA SUPPORT STAFF THE MINUTE YOU TELL ME YOU ARE NOT LISTENING I DEFINITELY AM NOT. IT IS One of the rudest things a support person can say. Since when does AAA not provide road service to a car whose membership has been covered for 26 years. A mysterious phone call that was obnoxious beyond belief. No it is not the car it is the person that is covered. I do not break down my car does. No I have to stand by the car. I can not have a son or a handyman or a gas station attendant. Finally got a normal person on the phone. Thank you tiara.
2/8/17
Once again #expressscripts chooses to cover nothing. no valium, no epipen, no xopenex, no lidocaine patches no explanation. No assistance. When will one of our legislators help us. They cover about at the level of buying aspirin. Every year it gets worse. I pay for this and pay a copay.
12/5/19
First order arms were short and dress was big. Fabric bad. Second order Coat 5 sizes too small. No way to return to China as it would cost a fortune in postage.
berrylookb
Berrylook B. – Berrylook Rep
Dear customer,

We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
order number? and the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.


Thank you and Have a nice day!
10/27/19
My order was placed on October 23rd and I thought according to this information on your site that it would be there by November 1. When I received notification that it would not be there until Nov 4 from fedex I called. Your representative was rude and nasty and just told me I did not know how to read. I will never order from you again. She was not at all pleasant and did not even apologize. I am posting a negative review all over the internet. Train your people. This is what it said on line and I thought it gave me enough time. I did not need a lecture." Please allow 2 to 3 business days for personalization process and additional 4 to 6 business days for shipping time with average delivery between 6 to 9 business days after the order is placed. (with longer transit time in remote and rural areas)"
personalizationm
Personalization M. – PersonalizationMall Rep
Anna ~ Please provide your order number in a private message so that we may review the call with the appropriate representative. Thank you.
9/26/16
Terrible customer service. Beware the return policy. You can not make heads or tails of it. They charge 50% OF PURCHASE price claiming that is the postage. Also if an item goes on "sale" and you miss the item cost by one hour they charge you at least 20% more. Stick to Amazon.
10/30/19
You can not pay for this product on their website. When I called the parent company Bioelectronics.com a nasty customer support person told me she couldn't so anything I wrote them the following. Your customer relations needs improvement. I attempted to purchase a 7 day trial of actipatch and pay through paypal. I got a message that there was a technical problem so I contacted paypal and was told nothing is wrong with my account and to contact you. I got a nasty response from your representative who said I can't do anything and was not interested in my problem. I do not trust your company anymore. Why won't you take paypal as you state on your website If your server is broken fix it. I certainly would not trust giving you a cred it card when I get that kind of non response from your supposed customer support person.
2/13/18
be careful read the small print. clothing is the worse deal. food is ok. cheap wine and tastes it.
2/13/18
• Updated review
still no delivery. 9 days and counting. i could have walked it there. service is very pleasant but can do nothing. is this ups fault or did dell only pay them a penny for delivery.
does not ship timely
2/6/18
• Previous review
if item is ordered from dell you will not get it when they say. can be up to 3 weeks. and service lies very pleasant people in some foreign country.
1/10/17
This may be the only website that does not allow you to return merchandise at a nominal fee. I am out 22.00 and have no merchandise to show. The initial postage is minimal 5.00 but you must pay to return at your local post office where the rates are at least 3 times higher. Also THIS IS NOT OUTLINED OR EXPLAINED ON THE WEBSITE. For shame there is no retail store to return it to either. They will not be getting any business from me.
10/28/16
Got an email for an item going on sale on KateSpade.com immediately went to web site and did a search the item was not there. I called customer service and they said oh the web site is down, which it was not. I called back and got another customer service person who said that is a popular item it is gone. Within 1 minute? Shame on you.
9/27/16
Best merchandise and customer service. If you order alot get Prime.

anna Has Earned 18 Votes

Anna S.'s review of PersonalizationMall earned a Very Helpful vote

Anna S.'s review of Berrylook earned a Very Helpful vote

Anna S.'s review of AAA earned 3 Very Helpful votes

Anna S.'s review of Express Scripts earned 2 Very Helpful votes

Anna S.'s review of Yelp earned 4 Very Helpful votes

Anna S.'s review of RoseWholesale earned 4 Very Helpful votes

Anna S.'s review of Overstock.com earned a Very Helpful vote

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