ZulilyReviews 4,523

I can't give this the full 5 stars as I've had some bad purchases. Some of the sizes are off and some of the styles are not exactly as pictured BUT honestly, the customer service team has made good on every single problem or issue I've had! They either give me credit or offer a resolution to my satisfaction. Like any website or offers, you have to shop around but for the most part, Zulily.com gives me the best price I can find on the web! Fun to shop and great variety!

The prices are great but some of the items are good and some not-so-good. As you shop you become more and more aware of what are the reliable sites and which ones you can by pass. But that is sort of how it is when you are shopping in a store. Isn't it? It's just that here you can't see immediately what your getting. But once you get the hang of how to navigate Zulily you can get some real, well made values. Don't give up too quickly.

Love the items offered on Zulily and can often find my true favorites at a better price than if I went in to the store. If I could change anything, it would be their shipping policy. While it is very fair, I don't like paying shipping! They do allow you all weekend to buy with free shipping if you've purchased something on Friday which is kind. The website is often S L O W to load, but still the products and prices are worth it!

I am admittedly a shopaholic, but only on Zulily. I always check there first thing, so I know what's available, and what may be coming up in the next days. This place has everything I need, and things I didn't know I needed or wanted or even knew existed! And the pricing is great too. There's only one thing I would change if I had to; and that is, if there's something shipping directly from China, they should list that in the description; it's one thing to wait 2-3 weeks for something; but a whole other story if it's 4 or more. Otherwise, it's the perfect one place shopping! I already have my Christmas shopping done in August! My closet can't fit another thing! Great customer service too! Love love love this place!

I have been shopping with Zulily for some time now. I love the variety of the products and have purchased some unique products not found readily in other places. I love the fact that I am able to purchase gifts for friends and family My only disappointment is with the clothing produced overseas and the time needed to ship. It can take a month sometimes which is really not acceptable, I would purchase more if the arrival was more expeditious.
Keep up the variety and uniqueness of products. I am not a mall store shopper and prefer the more boutique aspect of my purchases/

Zulily can be wonderful and not so wonderful. I've had good experiences with customer service, in particular. That said, purchasing on the site can be hit or miss. For example, I've had a bunch of items I've ordered mysteriously be cancelled. No explanation. Just cancelled. Sure, they refund my money, but it's happened enough that it's pretty frustrating. Another issue? Items that are never delivered. I report the issue and they refund my money, but again, frustrating.

I've gotten some amazing deals on Zulily. Is it worth the hassle? Probably. I've also gotten a bunch of duds, some of them not returnable. And for many items you will wait a long time to receive them, so be prepared. If you want something right away, look for their "Ready to Ship" marked items.

It may be the nature of the business as an intermediary between manufacturers and purchasers that Zulily has these issues. So if you're thinking about taking the plunge, consider all of the above before you dive!

Zulily has a great variety of product from clothing to home goods to nick nacks. The prices are generally lower than anywhere else. The customer service is very good. The agents are friendly and very helpful. Some of the products are better than others. Hard to tell from the descriptions and photos of the item. Best thing to do is read the reviews, if there are some, and decide from there. In general I've been pleased with my purchases. The junky ones I either returned or gave away. There is a return fee, so note that.

I ordered from Zulily after someone raved about how wonderful they were! I ordered 4 tops and all 4 were huge on me and were at least 3 times too large! The material was horrible and all were cheaply made. It took forever for them to be shipped to me! I then find out that I have to pay to have them shipped back, so all in all, I lost over $23 in fees! Ridiculous! Never again will I order from this company! I don't know how they stay in business!