ZulilyReviews 4,523

Always find unique items on Zulily. Sometimes it's clothing, don't it's something for the house or the dog. Also have found many gift items. I shop Zulily all year for Christmas, just put it in a closet and when Christmas comes I am more than ready.

While I love the selection from Zulily, shipping is the worst part of ordering. Sometimes I can find the items on other sites for close to the same price with two-day or within a week on shipping. So many of the items I order on Zulily take a month to ship. If it's something I don't need right away, I don't mind the wait but most of the time I end up forgetting I've ordered the item. Prices have changed quite a bit over the years. I love that if I order an item on Friday, I have free shipping until midnight on Sunday. Shipping prices are a little insane. Especially since they package so many orders together. You also have to check on some items, because they might be shipping International and will take quite a while to get delivered. I've had about five items get canceled over the last three months because Zulily didn't get the items in time to ship. This has been really frustrating because they were items I really wanted. I've ordered kitchen, home decor, garden decor, outdoor furniture, garden plants (all arrived dead), clothing, shoes, food, children's toys, pet toys, pet costumes, pet clothing, dog beds, car accessories, and have been really pleased with the majority of items. I will say that I love that Zulily carries brands I know and trust at great prices. I've also found a few new brands that I really like too. Customer service has always been great to help me with issues. I've had one representative that didn't seem to be very knowledgeable but overall, it's been good experiences. I've seen them have "smart pay" where you can break the payments up over two - three months. I'm sure this is coming from their parent company, QVC. In the end, I check out Zulily a few times a week and typically order a few times a month. Just make sure when looking at the item to also look at shipping times. I'm usually not frustrated if I remember to look there before purchasing.

I really love this site because it allows me to afford luxury items that would otherwise be beyond my ability. I have only had to return one item and it is disconcerting that returns and initial shipping are not free, so if you have to return something, you're paying for shipping twice. I also dislike that when you return something, you get store credit rather than a refund. It does take a really long time for some of the items to ship out, but if you read everything, the site tells you when the expected shipping date is, so this should not be a surprise. I feel that it's worth the wait to get such an awesome price. I think people would feel a lot better about the site if returns were free and if the cost was actually refunded.

I love Zulily! I buy from Zulily all the time. It's the only place I shop that feels like a shopping mall experience. I have bought a lot of kitchen items and not one hasn't impressed. I've bought home decor items and love them. I've bought Christmas and Halloween decorations and they are cute as heck. They have the very cutest infant clothing ever. I've bought so many of all my Christmas presents at Zulily as well! As many people have stated on the clothing you do have to read the sizing charts. And sometimes some items will take a while but usually everything I've ordered is worth the wait. Keeps me coming back!

Zulily needs to be more selective about what they're selling. When you represent clothing and it's coming from China, the quality isn't there and the time it takes to get an order is terrible. When a clothing item is flawed, you're held responsible for paying for the return. It's not your fault the clothing is sewn incorrectly or the size is an XS when you ordered a L. Why should the consumer pay? Bad business. I won't buy again from this site and suggest you consider your purchase.

Sometimes the shipping takes forever, the quality of the clothing is iffy, the sizing is iffy, and yes, you only get store credit minus the shipping cost back to the company. These policies put Zulily at odds with other online companies. That being said, I always check Amazon for the name brand products that Zulily sells. I often get a much better deal in a Zulily sale and have saved quite a bit of money, especially on shoes. Buyer beware of the shortcomings.