ZulilyReviews 4,523

I have ordered many items from the sales on Zulily. I always compare their prices whenever it's possible to find the same item for sale elsewhere, just to verify that I'm getting a good deal. Lately a lot of the sales are for merchandise sold by QVC, as the same parent company owns both companies. That's not necessarily a bad thing, but I check both sites to compare prices. I have found lots of unique items on Zulily and I like the fact that they offer PayPal as a payment option. My only complaint is that I try not to purchase anything fragile, because I've had at least three orders show up broken inside the package due to poor attention being paid to adequately wrap and/or cushion the fragile items inside the shipping box. Customer service has been great when this happened, refunding my money immediately or replacing the item if it was still available.

I have had the best luck with everything I have bought thru Zulily. In 3 years I have only had to return 2 or 3 items. My favorite brands are Suzanne Betro, Lily, Zenana, Amaryllis, Top Moda and Bamboo. I returned to work 3 years ago and realized all my clothes were too big and out of style. Over the past 3 years I have built an extensive work wardrobe, complete with shoes and accessories, and didn't have to take out a loan or a charge card. Everytime someone compliments me on my attire, I always say "Thank you, it's Zulily!". My co-workers now just ask if it's Zulily right after the compliment, and of course I say YES! I gave the app on my phone, and I constantly share pages showing my friends what cute stuff they have and at great prices. Last Christmas, all of my gifts given to family and friends were purchased at Zulily. I shop Zulily every day, and order frequently. Customer service is great too!

I have been a member for several years. It offers me so much variety, great bargains and is great handling returns for problems on receipt-which happen rarely. I love that I get to decide if it's a good price for my budget. If I have to complain, I would only be the wait to get what I'm excited I bought. It has gotten quicker since I first started. I refer it to friends all the time and I get great compliments on style and quality a lot. Keep up the great work-love you Zulily!

The variety and affordability of the items that Zulily offers just cannot be beat! There is always something new and unexpected and I absolute love shopping on the Zulily website!
The only issue I have had was with the shipping and packaging at the warehouse. I was receiving my fragile items in pieces for a whim let there and spent a lot of time on the phone with customer service complaining about their poor packaging practices. I didn't order anything breakable for a long time because of this. It seems tho that things have improved greatly in the last year and I now feel more comfortable ordering fragile items again.
Speaking of customer service, Zulily has amazing reps that are well trained to take care of customers! I have never been disappointed by them and will continue to shop the Zulily site! I'm very happy!

I have furnished my home, my wardrobe, and bought many gifts on Zulily in the last three years. While you have to be prepared for an occasional glitch (the item becomes not available, it arrives damaged, the sizing is WAY off, or OnTrac fails to deliver), I still really love shopping here. I've bought some great deals, the photos are typically very reflective of the item, and almost everything is of good quality. I'm really glad Zulily hasn't told me how much I've spent there in total! BTW, Customer Service is excellent, too. If you are a control freak, not the place for you, but if you like a little surprise, YES!

I like some of Zulily. I like some of the specials they run. I like some of the prices on things. I don't like their clothes as they are never the right size and the fabric is so thin that they are see through or almost see through. If they are selling a brand I know, things are great. One major problem is their shipping department. They use huge boxes for a small items or just one item. I ordered 4 items in one order. They all came in their own huge box. What a waste. They could have sent everything in one box. Also their shipping is very very slow at times. If they don't have it in stock to ship out right away then they should not be selling it.