ZulilyReviews 4,523

Never received the order. Called them up after 2.5 weeks and they couldn't explain why my order was missing. They said they would refund my purchase but I only received a portion of the refund. So in my mind they stole my money! What a crocked company!

This was my second time in attempting a purchase from Zulily and both experiences were horrid! Unlike Amazon where I've always been happy with ever purchase over the past decade.

Zulily will never see my business ever again!

I've been a member for a long time now. I did most of my christmas shopping via Zulily. Great buys. However, lately has been very spotty. I've received items broken, poorly made and very low quality. Now I reserve my shopping at Zulily with brands I am familiar with only. I do a lot of price comparison with Amazon. Another thing is the amount of time it takes to receive an item. Sometimes I really do not mind the wait and understand how Zulily wants to "check" quality before shipping to me. Unfortunately, I still wonder what measure of quality is actually acceptable because I've received items broken, bent or not in the greatest shape. Another disappointment was buying tickets to Broadway. I paid for Orchestra but when we arrive at the theater they seated us in gallery... around a group of High schoolers! I had to fight this with Zulily who eventually refunded the difference. I often doubt renewing my membership.

I buy a lot from Zulily and some orders are great, and some are not! Sizing is iffy, too many things take too long to ship, and prices are not as good as they used to be. They give you free shipping when things are messed up, but put a time limit on it. Takes a long time to get your money back if an item doesn't ship or can't be filled. I hope things get better, or I won't be ordering as much. Some items are not made well. They need to really screen their vendors.

I love shopping Zulily. I gets so many ideas from their emails. The items I buy are 90% just what I wanted. If not, I return them if possible. I've had a few issues along the way but have always been content with the solution Zulily makes with me. (And sometimes I've learned not to buy that type of item from Zulily because it just doesn't work out!) Overall I'm very happy with shopping Zulily and recommend it to all my friends.

The only complaint I have for Zulily it takes far too long to receive the merchandise/product. I wish you could get the merchandise/product faster without having to pay extra. I wouldn't mind paying extra if you receive the merchandise/product in a 2-3-day turnaround instead of a 7-day turnaround which is a normal delivery time for most other companies without the extra cost. Zulily would not be my choice if I needed something for a special occasion because it takes entirely too long to receive though it has great prices. If they could fix this I would have more confidence in them.

Zulily brings together a really eclectic collection of clothing on sale for great prices. It's hard to find a selection like this that's as easy to access. I also love how seamless it is to move from device to device with my choices. However, some of the products are cheaply made and there's no way to tell from a photo, especially for items that don't give full 360 views or close-ups. Returns are a joke; it's rarely worth it and I usually end up donating things that don't fit right or aren't what I expected. Shipping prices are high enough to offset the "sale" prices that look great when I click to buy an item, but often double when I add shipping. Between shipping and return costs, I think about buying from Zulily more than I end up doing it, sadly.