ZulilyReviews 4,523

Zulilly draws you in with good prices, then when you go to order they say no returns. This should have been my first clue. No I put in an order for four tops, after the order is submitted I find out the items won't be shipped for over 30 days and there is no way to cancel. When the items arrive, they are very poor quality and only remotely look like the pictures on line. Once every few years I do something stupid, this one will last awhile. I will drop this junk at the Goodill and write it off my taxes.

I would have liked to give them a minus 1 Star review if one exists. I ordered items over $130. The quality was very inferior and the sizes way too small. When I contacted them, they told me I must have ordered the wrong size. I do a lot of online shopping and this is the worst. They asked for the clothes to be sent back and upon receipt would give me a store credit which was less than I paid and store credit (like I would ever order from them again) Needless to say, I'm stuck with clothes I could not wear. DON'T BUY FROM THEM

I only gave it the two stars because my first order, wooden signs, were delivered fine just a lengthy wait. My next order though was not so good. The shirt was huge and cheaply made and I'm still waiting on the dress a month and a half later. The order I made while waiting for this one was sent to my billing address not my physical. Called customer service and they weren't too apologetic. They were out of the two shirts so I will never see those, the dress was "resent" but then order canceled because they didn't have my size in stock. I won't put myself through this hassle again.

I bought two items from Zulilly. It took a very long time to receive them and then they were not true to size. I had to return them. That is when I found out that I couldn't get a refund, only a store credit. I mailed the two items back in one package. Weeks went by and I heard nothing so I emailed them. They claimed they received one item but not the other one. They were mailed in the same package! They have been giving me the run around. I will never order anything from this company again.

I ordered 3 items recently. One of the sweaters has a gold metallic thread going through the entire sweater. This metallic thread did not show up in the picture nor was it mentioned in the description. The second sweater has sequins all over the front of, once again, no mention of sequins in the description or in the item photo. I will be donating these items because i find them very uncomfortable. Also, their sizing is so very inconsistent. On items i have ordered in the past, mediums can be very large on me and sometimes a medium is so small i cannot even put it on. I keep ordering from them hoping some day i will really get the the product pictured. I am finally convinced that is not ever going to happen.

It takes FOREVER to get you order, the kids stuff is AWFUL AWFUL AWFUL, terrible scratchy fabrics with chemicals and the sizes are so off, both Tshirts I ordered were a 4T, one was HUGE, the other SMALL. DO NOT BUY FROM THEM, I was offered a store credit which is a joke, who wants their stuff? I am going to fight the charges with my credit card company.

Update: They agreed to refund me my money without any problems so I guess one star is in order since the merchandise is so so so bad.

Some colors, and sizes are off. Ordered an M tee and rec. M, fits like an XS. I will use it for yard work. Found measuring chart to be generic and not specific to item shown. They do have a huge assortment of stylish clothing to pick from at good prices. So far I have been able to wear everything I have received, but think when I receive my last orders, due to their no return policy, I will quit while I am a head. How Zulily works. The items you see on Zulily do not belong to Zulily (State of WA). Zulily isn't selling the items you order. You place an order with Zulily and they place your order to who knows where. Your orders from who knows where are then sent to Zulily and Zulily sends it to you. Now you know why it takes so long for you to rec. Your order of many items and why they have a no return policy.

I wouldn't say that the clothing on this site is reject goods... there are a lot of good brands that come and go, it's just all about what's on sale at the moment that they are able to get their hands on and still make some sort of profit. Lots of good stuff, but most of it didn't actually seem like an outstanding bargain to me. ($39.95 for an under armour hoodie. I could wait a few months and go into our local blacksheep and buy any under armour hoodie I want for $39.95).
I placed an order with this company and spent the standard amount for 4 blouses and a pair of workout pants. Around $100. And I was very disappointed when I saw that my order wouldn't even be shipped to me until 2-3 weeks after my order was placed! I just couldn't do that. So was the bargain worth it? No. I needed to get new clothes for a new job I just started and was not willing to wait 2-3 weeks. Also, the site is fairly complicated to navigate. They group things together by designs and I would much rather just browse a list of everything and use a filter as necessary.

First off, the reason for so many returns is that the merchandise is inconsistent with pictures, sizing and quality as described on the website. Then, if you're even fortunate enough to be able to return items, which is rare, then they will not credit your account unless you stay on top of them, which can take months. I think they count on people forgetting or losing interest.

Update - I returned my orders ($72 worth) via USPS, and Zulily will not credit my account stating they never received it, because I didn't use their prepaid label. SCAM people!