ZulilyReviews 4,523

APRIL 14,2016

ZULILY IS, BY FAR, THE VERY WORST COMPANY WITH WHICH I HAVE EVER DONE

BUSINESS!

AFTER ORDERING THE PRODUCTS, IT TOOK ALMOST A MONTH FOR THEM TO BE

DELIVERED TO ME.

THE PRODUCTS WERE INFERIOR TO THE POSTED INFORMATION ABOUT THEM

AND I LOST OVER $50.00 ON THE PURCHASES SINCE IT WAS IMPOSSIBLE TO

RETURN THEM FOR CREDIT.

I WILL NEVER, NEVER, NEVER DO BUSINESS WITH THIS DESPICABLE COMPANY,

ZULILY AGAIN! BEWARE! PLEASE HEED THIS WARNING!

ONLY SHOP WITH REPUTABLE BUSINESS LIKE MACY'S, NORDSTROM AND, OF

COURSE, AMAZON.COM.

J. R. MOELLERING, DENVER, COLORADO

Yes, of course I'm sure somewhere in their mess of cheap items there is a good quality item.

I am embarrassed to admit that I fell for Zulily. I zoom in, review all photos, read descriptions carefully, research as much as possible and still, I have failed to purchase an item worth the price of shipping.

I won't bore you will my experiences, but I advise you to save your money and not support Zulily.

OH and very importantly, shipping takes forever. No really it can take weeks.

Zulilys sizing is completely out of whack! The XL top I ordered, according to their size charts, should fit me - a standard size 16 au. It is actually a size 12/14. As they do not have a returns policy i have wasted my money. I won't be ordering from Zulily again.

I have purchased probably 20+ things from Zulily since last year... The sizing is way too small On half there items. Very happy on others. Have to watch what you select and check the material it is made of. Have received items that look nothing like what the pic was and sent them a pic email and my account was credited. Never had a problem... Sometimes they tell me to keep the item and sometimes I have to send it back. I have found that if I zoom man and below the picture very large of my iPad I can tell the quality better.

Very small sized and poor, thin quality of fabric and not true to photo description. Customer service wrote a condescending reply to my email about clothes not matching the photo but it was instructive on how to return for credit. That system sounds like a rigamarole that could go on for years! I gave away the items on the order to someone who might be able to wear them and unsubscribed from their daily emails. I usually don't order on-line, this was pure impulse shopping, I can see how a business could rake in money on one-time-only buyers with this system. Lesson learned.
Sheila

Truth be told, their clothing is the cheapest quality, made in China. I was so disappointed. Zulily has an extremely attractive website that makes the clothing appear fashionable. But what you get is far from what you see. The leggings I received were transparent you could even see the white tag through the pants. I paid half price $20. I have better quality leggings from Walmart for only $9. The tops I ordered were of cheap polyester, save your $$ its not worth it.

I've ordered several times and had great experiences. Once they sent the wrong size when I called to tell them they were great. They said to just give the wrong size to charity and they'd send the correct one, which they did. Another time I called to cancel an order and they cancelled it immediately, no prob. Other stuff I've got is great and prices are amazing.
Takes a while to get some of the stuff but they tell you that up front.

I was excited to order from Zulily. The markdowns were drastic--or so it seemed.

I was disappointed.

For one thing, the order took a month to get to me. Zulily waits to get a bunch of orders, then sends them out all a once. My guess is that they are dealing with overseas manufactures. Trouble with this ordering plan is that I had order 3 tunics. Two of those were back-ordered again, the third was sent. I canceled the two back-ordered items because I wanted the tunics during winter. When the one finally arrived, spring was already in the process. I can still wear it on some days, but I wish I gotten it sooner in the season.

In addition, the tunic's fabric pattern wasn't exactly as shown on the site, the pattern that I really liked. But its quality wasn't too bad, but certainly not quality for the ORIGINAL price as shown when I ordered.

Overall, not a very well run business. The marketers they employ are great. They can get people to visit and buy their products. The complaints department is also good. They get right back to the customer. The rest, the ordering and the products themselves, leave the customer wanting.