Zolucky

I bought clothes for 4 people in my family: me, my husband, 33 year old son and 29 year old daughter. Blouses sized L and 2X turned out to be identical in size. Men's corduroy pants sized XXL, were closer to a men's size L. The cotton-polyester blend fabrics were 95% polyester and only 5% cotton, very cheap fabric (the description of one of the T-shirts says "Printed Cotton-Blend Letter Men's Fashion Print Tee"). Colors were not always true to the pictures shown. I ordered 10 items. The items received came in 4 different shipments. 2 items are still missing. All items have been billed for. It has now been more than 40 days since my order was placed. Their invoice is unclear. I'm not sure if the unreceived items are out of stock and cancelled, but still billed.

One of the tops fit my daughter well and looks cute. A 10% success rate isn't very good. Some of the ill-fitting clothes were final sale and not returnable. Overall, this purchase has been an expensive disaster!

I bought a few items from Plus size collection, labeled 3XL(a top and shorts) and 5XL(dress). I normally wear 2XL but none of the above fits. When I asked for return i received the following:

"Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth."
I am being blackmailed into accepting 15% refund. This policy is not listed on the website under "Returns and exchanges" - they reveal it in the e-mail

Bought 5 items; tried to return 3. Support doesn't provide return address (in China) & offers a 15% refund if you keep the purchases, so they don't have to process returns. I kept items, but they don't fit & products aren't quite what is pictured on the site. Will not buy from Zolucky-or their other numerous companies-again.

Item is beautiful. This is my first time with this site. Will let you know how it goes

When I received the item, it was NOT true to size. It fit everywhere except the bust. You would have to be completely flat chested to get it on.

Site was not user friendly but I did finally live chat with someone. It took over a month to get the dresses. One was a Christmas present and the other I wanted to wear to a wedding this past Saturday, so I was very disappointed with that.

I will ALWAYS buy with this online boutique. I ordered a dress, emailed them. They responded and answered me very politely. They have fast shipping. If you are looking for a reliable website to buy from, they are! And they show a lot of love and support!

Very easy shopping... off on sizing... ordered 2 different tops according to the size chart. 1 was a good fit, the other was way to small. The one that was too small. I can't return because it was a final sale... probably because of the "bad sizing"

Returns go to China. Purchaser pays. Also restocking. No phone #. I requested return instructions but never got them. My wife said the blouse cloth is too scratchy. The refund time has expired, 30 days. Probably wouldn't have amounted to much after return trip to China. Lots of scam reviews. Zolucky charges show up on CC statement as Chic V UK. They get lots of bad reviews also. The picture on line of the blouse looks really Hot! The one we got was Not!

I find your process confusing. There is no telephone number to reach someone to speak to. I would like to make additional purchases in the future.
Where are some of your stores located? I live in Ct. Are you only on line?

The clothes you are sent are unwearable and sized incorrectly. I did not even receive my full order and after 2 months I still have not received a refund. They say on their website easy returns... they fail to mention that those easy returns have to be made to China. This company is nothing but a scam... have reported to the F. T. C. Do not have anything to do with this company... they will rip you off... trust me... any good reviews they have put up themselves. This is nothing more than a rip-off company from China.

Great again decent priced. Only I do not like - it took 4 weeks to delivered to my house.
You do not have the same sizing like in the USA. I ordered size XL as I always do and the shirt came smaller than all my shirts. I would like to exchange it to XXL but it will take another 4-5 weeks plus paying shipping again. I will find another grandfather and give it away.

I have been using this online boutique for many years and have never had a bad experience, I have returned very few items with no problems and I always love the coupons and rewards you get for being a loyal customer. The clothes are great too! Sits great on my bookmarked pages :)

I ordered a pink flowered dress that was stated as being poly/cotton/spandex and NEW. I got a cheap, plastic polyester purple dress with a hole in it! Looked to be used and returned! Seller offered a partial refund or to send back at MY Expense…TO CHINA! So not worth it! They do this knowing you can't return it as it would cost more than the items did. They know they can get away with bait and switch! DO NOT BUY!

I could spend hours browsing and shopping for fun clothes on Zolucky; I seriously have fun and find many good bargains. It may take a few days to get to me but the garments I have received have been well made and as shown. I will happily continue to order from this site.

I love your shoes and decided I had to have a new pair of sandals. They have been ordered and will get to me just in time for spring wear. It took soooooooo long for them to arrive. Glad I didn't have special occasion that I needed them for. Where are you located? You must be overseas, yes?