I don't often shop on the net. Still the design of the clothes in the pictures looked so chick and unique I dared to order two tops. It turned out the greatest disappointment in my life - the colours were pale, looked washed out. I could hardly recognize the items I had ordered. As it was a sale I couldn't ask for a refund either. A complete waste of money!
Everything and more! I love fashion, and this website offers so many clothes to choose from, I don't want to stop shopping with them! They have so many styles and categories, you will always find something you will want to add to your wish list :) The best online boutique!
Thank you for working with my limited budget cause I could only afford one top which was reasonably priced. However, the postage was close to the price of the top which caused me to not place the order. But, your company helped me with a special code. Thank you!
It was my daughter's birthday and I had no idea what dress I should give away, so I found this website and bought a design that I liked. The main part is that my daughter was so happy with the dress thanks to you girls for this great job!
I love the dress! Beautiful. The quality exceeded my expectations and arrived at my house relatively faster than the shipments of other clothing websites that I have purchased. I will definitely be back!
The sweaters that I buy in this online boutique are very well finished and the seams are well sewn, giving the feeling of resistance and quality. Shipping was a bit slow but unlike other online purchases I am satisfied.
I have ordered 4 dresses on this website, I loved them all. I had a problem with one of the dresses and you all were extremely quick to send me a replacement to make sure I was satisfied. Recommended.
You have beautiful clothing and in all sizes! Unfortunately the largest still didn't fit. I needed one more larger size for a perfect fit. The one I received is too snug! Just one wash and I can't wear again.
I am very happy with the service of this online boutique. They really care about the quality of their products and are very kind to customers and are very fast in delivery overall, keep up the good work, thanks
I was super excited and spent a lot of time reading and reviewing all the items I purchased to then receive them and be extremely disappointed and sad. Nothing was as described and all the wrong sizes. Now I have a whole stack of new clothes I cannot even wear…
I was excited about getting my order but was disappointed at the quality of the fabric the items were made from. The dress fabric is so thin. Extremely so. The cost deserves better quality. I have to say it has made me decide not to order any more clothing. Too bad.
Thank you for the gift coupon you are going to give me, to appreciate the little inconvenience I had suffered. I appreciate your efforts and feel you are doing all you can to keep a good customer like myself, very happy! I shall let you know when I receive my voucher.
Thank you for your feedback.
Sorry for any inconvenience caused. Upon checking, the dress in your order is 3XL size.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@Zolucky.com or by chat online.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I LOVE your shop; it is my favourite! But I thought I would get a 15% discount for registering with you and because my two items were on sale, they could not give me my discount. So I was a bit disappointed.
Im very excited to wear my new necklace that I bought from this online boutique. It is very simple and very nice to watch. I loved this one. The price is very reasonable and they have excellent customer service. I liked their approach to helping the client find their best match.
Order consisted of 6 shirts and 2 dresses. They came in 2 packages, with about a week between them. The t-shirts varied dramatically from item to item, though all tags said they were the same size. I believe they were mislabeled. Also, was charged a special amount for shipping as this company is out of the country. I couldn't find anywhere on their website where they tell you of this extra charge.
I recently placed an order in this online boutique, I found a dress design that I had been looking for for a long time and at a great price. In a few days I had it at home, perfectly packaged and meeting all expectations. Online clothing store highly recommended, I will buy again.
I was super excited to order their items. I placed my order and waited two days for a confirmation number that never came. I emauled customer service, no response. I tried the immediate response customer service and as soon as I told them my card had been charged and I didn't get a confirmation email they stopped responding to me and the account showed logged off. My bank is going to dispute the $138 charge for me, but...
Thank you for your feedback.
We`re sorry to know that you haven`t received your merchandise.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
Any problems, you can email service@zolucky.com for further help.
We`ll try our best to address the problem for you.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
The website was easy to use. I did choose the sizes a size above my normal because i was afraid the material would cling on some. I'm a "hippy" 12/14, and glad i did. One shirt was big, and neck line on two dresses is, but the fit thru the hips is comfortable.
I just sent an email about a shirt I bought and received a quick and friendly response which was very helpful and fixed the problem. Very satisfied with the customer service of this website! Thank you!
First time. A bit confusing/ Wanted to order two different colors of same object---unable to do so. I submitted my order, Then got email saying I had not completed my order---please go back and complete the order; I went back and submitted it again, I received 2 of everything except the print dress, I went to your website to return the extra items and the overalls that were too small 3 times and have not yet been successful in returning the items, Please help!
Sorry for any inconvenience caused.
You need to add each color one by one rather than adding 2 at a time.
For return, you can email us the items you want to return and the reasons.
Or you can help yourself and submit a return request online: https://noracora.com/contact-us
Return-submit a return request-enter order number- enter email address- return- select return items and reasons-submit.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.
Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
First time. A bit confusing/ Wanted to order two different colors of same object---unable to do so.
The shirts I ordered came and they were quite large in size. I was surprised, I could have ordered a medium size. That was very nice. I would love to order more, but the reduced price shirts cost $10 shipping even when mixed with regular price shirts. That seems very expensive to me.
Answer: I agree they make it so much trouble to return the chemical-laden items, you just give up! I will never use them again. Not worth it! Order from a respectable vendor instead. I just lost over $100.-- Lesson learned.
Answer: Since I paid and didn't receive my order, I'll have to say it's a scam I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: It'sbeen 20 days my parcels been shipped yet after 1 Dec it shows all shipping has stopped! When will I get my order and where is it? Tracking says it's in township NJ as of the 1st but it stops there?! No further shipping notifications?! Order # HBIIE00127371
Answer: The garment is manufactured in China and you have to send it back to China, which often costs more than the item.
Answer: Since I never received my order, I'll have to say they are a scam. I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Answer: I also ordered 11 items on November 5th, 2020. Have received 4 of them and it's 12/20/20. There are some sitting in Maryland for 3 weeks now(per tracking information). Email is the only option to communicate. As mentioned above, they say you have to return it to china, and PAY shipping, but it came from California(which you can NOT return to). I was offered a 15% cash refund to keep them instead of returning them. What I got was completely different looking, and yes, very cheaply made and looked NOTHING like the pictures. I spent 197... would get $30 back, and STILL be out $167(which is should not cost to return)... HOWEVER, 3/4 of my order is not here... and you HAVE to return your order within 15 days to get your money back, so I would have to return things in multiple shipments. As mentioned above. Shady company, do not order from the. Sorry.
Answer: This company is nothing but a scam... seriously... don't waste your time or money on them.
Answer: Sorry to keep you waiting. You can track your order here https://zolucky.com/order-query
Answer: You will receive a copy/paste email that they do not return anything to China. They may offer you a 15% refund but that is likely a lie as well. This company produces knock off items of poor quality that are soaked in smelly chemicals. They are one thing only - GREEDY. Just want your credit card, no refunds. They are not a legitimate business, but no regulations in China is my guess. Buyer Beware! Shop Elsewhere!
Answer: Sorry for any inconvenience caused. Your items may be shipped sepaately due to different processing time. Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Could you please advise the order number so that we can check for you? You can also email us and we will be able to locate your order with your email address. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online. Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Zolucky has a rating of 2.9 stars from 5,051 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zolucky most frequently mention return policy, poor quality and credit card. Zolucky ranks 27th among Women's Clothing sites.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!