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Zolucky

How would you rate Zolucky?
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Latvia
1 review
0 helpful votes
Follow Tamāra P.
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I don't often shop on the net. Still the design of the clothes in the pictures looked so chick and unique I dared to order two tops. It turned out the greatest disappointment in my life - the colours were pale, looked washed out. I could hardly recognize the items I had ordered. As it was a sale I couldn't ask for a refund either. A complete waste of money!

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2022
Miss W. Zolucky Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Any problems, you can email service@zolucky.com or chat with us online for further help.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
1 review
0 helpful votes
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Everything and more! I love fashion, and this website offers so many clothes to choose from, I don't want to stop shopping with them! They have so many styles and categories, you will always find something you will want to add to your wish list :) The best online boutique!

Date of experience: February 27, 2021
Maryland
2 reviews
0 helpful votes
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Love the scoop hemline
May 8, 2021
Updated review

Thank you for working with my limited budget cause I could only afford one top which was reasonably priced. However, the postage was close to the price of the top which caused me to not place the order. But, your company helped me with a special code. Thank you!

Date of experience: May 8, 2021

Pleased
April 8, 2021
Previous review

Thank you for working with my limited budget. I love yiyr style.

Date of experience: April 8, 2021
GB
1 review
0 helpful votes
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It was my daughter's birthday and I had no idea what dress I should give away, so I found this website and bought a design that I liked. The main part is that my daughter was so happy with the dress thanks to you girls for this great job!

Date of experience: June 18, 2021
GB
1 review
0 helpful votes
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I love the dress!
October 17, 2020

I love the dress! Beautiful. The quality exceeded my expectations and arrived at my house relatively faster than the shipments of other clothing websites that I have purchased. I will definitely be back!

Date of experience: October 17, 2020
New York
1 review
0 helpful votes
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The sweaters that I buy in this online boutique are very well finished and the seams are well sewn, giving the feeling of resistance and quality. Shipping was a bit slow but unlike other online purchases I am satisfied.

Date of experience: December 15, 2020
California
1 review
0 helpful votes
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I have ordered 4 dresses on this website, I loved them all. I had a problem with one of the dresses and you all were extremely quick to send me a replacement to make sure I was satisfied. Recommended.

Date of experience: August 22, 2021
Massachusetts
4 reviews
0 helpful votes
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Summer blouse
September 15, 2022
Updated review

You have beautiful clothing and in all sizes! Unfortunately the largest still didn't fit. I needed one more larger size for a perfect fit. The one I received is too snug! Just one wash and I can't wear again.

Date of experience: August 16, 2022

Summer blouse
July 17, 2022
Previous review

You have beautiful clothing and in all sizes!

Date of experience: July 17, 2022
Portugal
1 review
0 helpful votes
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Keep up the good work
November 18, 2020

I am very happy with the service of this online boutique. They really care about the quality of their products and are very kind to customers and are very fast in delivery overall, keep up the good work, thanks

Date of experience: November 18, 2020
Pennsylvania
1 review
0 helpful votes
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Disappointing
April 14, 2023

I was super excited and spent a lot of time reading and reviewing all the items I purchased to then receive them and be extremely disappointed and sad. Nothing was as described and all the wrong sizes. Now I have a whole stack of new clothes I cannot even wear…

Date of experience: April 14, 2023
Virginia
1 review
0 helpful votes
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Disappointed
January 13, 2023

I was excited about getting my order but was disappointed at the quality of the fabric the items were made from. The dress fabric is so thin. Extremely so. The cost deserves better quality. I have to say it has made me decide not to order any more clothing. Too bad.

Date of experience: January 13, 2023
GB
1 review
0 helpful votes
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A good honest company
June 13, 2022
Updated review

Thank you for the gift coupon you are going to give me, to appreciate the little inconvenience I had suffered. I appreciate your efforts and feel you are doing all you can to keep a good customer like myself, very happy! I shall let you know when I receive my voucher.

Date of experience: May 14, 2022
Miss W. Zolucky Rep
over a year old

Thank you for your feedback.

Sorry for any inconvenience caused. Upon checking, the dress in your order is 3XL size.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@Zolucky.com or by chat online.

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Discount
May 13, 2022
Previous review

I LOVE your shop; it is my favourite! But I thought I would get a 15% discount for registering with you and because my two items were on sale, they could not give me my discount. So I was a bit disappointed.

Date of experience: May 13, 2022
California
1 review
0 helpful votes
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Im very excited to wear my new necklace that I bought from this online boutique. It is very simple and very nice to watch. I loved this one. The price is very reasonable and they have excellent customer service. I liked their approach to helping the client find their best match.

Date of experience: January 2, 2021
New Jersey
1 review
0 helpful votes
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Sizing was erratic
August 25, 2021
Updated review

Order consisted of 6 shirts and 2 dresses. They came in 2 packages, with about a week between them. The t-shirts varied dramatically from item to item, though all tags said they were the same size. I believe they were mislabeled. Also, was charged a special amount for shipping as this company is out of the country. I couldn't find anywhere on their website where they tell you of this extra charge.

Date of experience: August 25, 2021

EASY TO USE
July 25, 2021
Previous review

VERY USER FRIENDLY AND EASY!

Date of experience: July 25, 2021
Canada
1 review
0 helpful votes
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Highly recommended
October 9, 2020

I recently placed an order in this online boutique, I found a dress design that I had been looking for for a long time and at a great price. In a few days I had it at home, perfectly packaged and meeting all expectations. Online clothing store highly recommended, I will buy again.

Date of experience: October 8, 2020
Oregon
1 review
0 helpful votes
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I was super excited to order their items. I placed my order and waited two days for a confirmation number that never came. I emauled customer service, no response. I tried the immediate response customer service and as soon as I told them my card had been charged and I didn't get a confirmation email they stopped responding to me and the account showed logged off. My bank is going to dispute the $138 charge for me, but...

Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2020
Jules R. Zolucky Rep
over a year old

Thank you for your feedback.

We`re sorry to know that you haven`t received your merchandise.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.

You can track your parcel here https://zolucky.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

Any problems, you can email service@zolucky.com for further help.
We`ll try our best to address the problem for you.

Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

New Mexico
1 review
0 helpful votes
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So many pretty things
June 10, 2022

The website was easy to use. I did choose the sizes a size above my normal because i was afraid the material would cling on some. I'm a "hippy" 12/14, and glad i did. One shirt was big, and neck line on two dresses is, but the fit thru the hips is comfortable.

Date of experience: June 10, 2022
New York
1 review
0 helpful votes
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I just sent an email about a shirt I bought and received a quick and friendly response which was very helpful and fixed the problem. Very satisfied with the customer service of this website! Thank you!

Date of experience: April 2, 2021
Virginia
1 review
0 helpful votes
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First time. A bit confusing/
September 21, 2021
Updated review

First time. A bit confusing/ Wanted to order two different colors of same object---unable to do so. I submitted my order, Then got email saying I had not completed my order---please go back and complete the order; I went back and submitted it again, I received 2 of everything except the print dress, I went to your website to return the extra items and the overalls that were too small 3 times and have not yet been successful in returning the items, Please help!

Date of experience: August 22, 2021
Miss W. Zolucky Rep
over a year old

Sorry for any inconvenience caused.

You need to add each color one by one rather than adding 2 at a time.

For return, you can email us the items you want to return and the reasons.

Or you can help yourself and submit a return request online: https://noracora.com/contact-us

Return-submit a return request-enter order number- enter email address- return- select return items and reasons-submit.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


First time. A bit confusing/
August 22, 2021
Previous review

First time. A bit confusing/ Wanted to order two different colors of same object---unable to do so.

Date of experience: July 23, 2021
Washington
2 reviews
0 helpful votes
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Very pretty shirts
June 8, 2022

The shirts I ordered came and they were quite large in size. I was surprised, I could have ordered a medium size. That was very nice. I would love to order more, but the reduced price shirts cost $10 shipping even when mixed with regular price shirts. That seems very expensive to me.

Date of experience: June 8, 2022

Overview

Zolucky has a rating of 2.9 stars from 5,051 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zolucky most frequently mention return policy, poor quality and credit card. Zolucky ranks 27th among Women's Clothing sites.

service
1,324
value
515
shipping
515
returns
299
quality
3,089

Instant Feedback

105,444 reviews
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