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ZAFUL Reviews Summary
ZAFUL has a rating of 2.4 stars from 1,698 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I love this swim suit it's great. Shipping was a little slow but other wise no problems. Order a size up it runs small.
Quality was very good, good fit, true to size, true to the picture shown, would definitely purchase another swimsuit
Dear Bailey,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I love the clothes and fits me perfect! Everything is nice i will order again and again! Nice prices, fast delivery
Dear Aggeliki,
We appreciate that you took to the time to write a review.
Thank you for your review.
Zaful Customer Support
Their swimwears are correct. It should be more classy and the experience should be more atttractive regarding their app.
Will try again
Dear Idina,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
Great product quality in comparison to the price I payed. The few items that we're right, Zaful was very helpful, fast and generous in helping me find a solution I would be happy with
Dear Taylee,
We appreciate that you took to the time to write a review.
Thank you,
Zaful Customer Support
I love it! It was my first time trying to buy some clothes online and i am happy to have done it, because i had the possibility to find this incredible site.
I bought tons of things over there and even when there was a refund they helped me instantly.
The best thing by far is the customers' service. No jokes, there is always someone ready to help you.
If anybody is new into this like i was, i advice you this site.
Dear Rita,
We appreciate that you took to the time to write a review.
Thank you for your review.
Zaful Customer Support
I ordered this 3 swimming suits from Zaful.com with the price under 20$ they are more than great! Good quality, fast delivery with no deley, suits looking exactly as on a picture. Material is good, colors are bright. Very nice fit.
Dear Snizhana,
We appreciate that you took to the time to write a review.
Thank you,
Zaful Customer Support
Zaful was my first online shopping experience outside of Forever 21 which is the majority of my closet. I specifically wanted some affordable and stylish swimwear F21 just wasn't offering for the summer so I tried out a small order.
Everything I got was completely true to the website image and the quality is what to be expected for what you pay for. One of the bikinis I got is completely to die for and is a part of my outfit for a beach festival.
I'll definitely be shopping with them again.
Dear Brittania,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I can't say the bikinis I ordered were exceptional, but I got what I paid for. Took exactly 2 weeks to come in, and they were super cute but EXTREMELY small. Typically I am an xs/sm but I ordered mediums and they were way too small. Overall, love the style of the bikinis, but sub-par quality
I ordered some swimwear items for really low prices. Had to wait 1-3 weeks but it was worth the waiting! De quality is really good and one time an item did not fit perfect and when I made contact with Zaful to tell them that I was not really satisfied with that one item, they gave my money back within only 3 days and I got to keep the item (gave it to charity)! I am really glad with their good service! I would really recommend Zaful!
Honestly I was skeptical of Zaful considering the prices and how many different things they offer, but they really are quality suits. Run a bit small, but check the reviews before you buy on the website, so many ppl post helpful things!
I am super pleased with my experience with Zaful. It has everything one can imagine and it is easy to use and very safe to order. The prices are the biggest plus since they are very affordable and nonetheless the quality is superb! On one occasion I had one product in an order being shipped separately and the support team were always helpful in giving me an update on where my order was at all times. Be a bit patient since the order may take 2/3 weeks however it is worth the wait <3 I'm so happy with my purchase and am sure that I will come back for more. Go shop at ZAFUL now!
I'm so happy with the bikinis i ordered! You get such a good quality for amazing price (20$ cca) and they are so flattering. You just need to size up when ordering and they will fit you! The shipping is also very fast (it took about 10business days to Slovenia which is super fast for my country). I highly reccomend ordering from Zaful, you will get the best products for a low price!
I was skeptical at first to shop on their site due to how cheap their bikinis were and how cute they looked but I'm so glad I took a chance! Definitely try to get expedited shipping if you're impatient because it's not like amazon where your package arrives in 2 days lol but it was so worth the wait! Have already ordered like 10 more bikinis!
Good. The only problem is that you receive your order in several shipments. As long as the items you order are in stock. Ordered 4 bathing suits and a playsuit. Received in 3 shipments. The goods are ok. Not bad quality except for one suit which had little stains on the undercloth. And didn't have the hygienic pad.
Sometimes you need to size up. Look at reviews.
The communication with the company was very good! They answer all the letters and are really helpful!
Dear Olga,
Thank you for your valuable feedback.
We will look into improving the information on our app and it is being updated all the time with new improvements.
Due to the stock issue, we have to split the order in different packages in some cases.
Please see here for our tax and duties policy details: http://www.zaful.com/shipping-info/ (see About Tax).
Please check your account and reply to the message we have sent to you regarding your particular case.
Best regards
Zaful Customer Service
I discover that online shop and I'm absolutly amazed! They have a lot of trendy and fashionable products for really nices prices.
I have been ordering some articles and up to now I'm very satisfied. For the price I hadn't hight expectations but I was actually impressed, the quality of the products is quiete good! Shipping time is ok (shipping to Europe with Expédition Standard was almost two weeks).
Costumer Services is also very good! They answered very quindly to all my questions very quickly (one business day).
For the record I love their Z-points system wich allow you to save money on your orders
I recommend that store!
I have come to love this website. ALL of my bikinis come from here and I don't regret at all. I have recommended Zaful to my friends and now they're shopaholics on this website. Great Customer service, quality products and great shipping time, what more can you ask for?
I ordered zaful 2 swimwear from the site and it came to me today. The swimsuits are small and I want to change how can I?
Dear Revital,
We regret that you are having issues with the size of our items.
Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
We have taken concern about your order in our ticket center. Please kindly log in your account and check it.
Best regards,
Zaful Customer Support
I am so pleased with my experience with Zaful. I loved this website the instant I started to see their wide range of clothes and even better when I saw the price! I'm so happy with my purchase and am sure that I will come back for more. Go shop at zaful!
Never buy from the company! Terrible products and the worst customer service! Save your time and money and shop at other online sites.
Dear Paige,
We are sorry to hear you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We have messaged you regarding your issue and refunded you. Please kindly login to your account and reply to us there.
Best regards,
Zaful Customer Support
From the business
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Makayla,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support