Wyndham Hotels and Resorts

They pushed me into time share speech and them gave me 7 day stay for free for my time then I try to use it and they still want me to pay a $1000 dollars plus tax for what the said was completely free. Please do not go and listen to them

We have been dragged through an absolute nightmare by Wyndham. We signed a timeshare contract with Wyndham and less than 24 hours later, we immediately contacted our representative to cancel. He assured us that cancellation would not be a problem but told us to wait because our account supposedly "needed to be set up" first. This turned out to be a blatant stalling tactic to push us past the rescission period. When we repeatedly followed up, the sales representative reassured us that everything was "being taken care of." Later, another representative informed us that there was no record of our cancellation request. Worse, he said our sales representative denied everything we had discussed and accused us of lying. When we finally reached the Owner Resolution Department, they demanded proof of a recording of our initial call with the representative. While I had recorded the call, it was later overwritten. Wyndham has refused to provide their own recordings, which could have easily proved my case. In desperation, we went to Wyndham's CEO and provided proof that we tried to cancel: text messages, call logs, and all communications showing we contacted our representative within 24 hours to cancel. Even with this evidence, Wyndham denied our request and offered a partial settlement for $6,400. That amount for something we tried to cancel immediately! This is unacceptable, and illegal! They even forced us to write letters stating we were not represented by a lawyer. This feels like an intimidation tactic meant to keep us powerless. I'm here to tell anyone who will listen that they operate fraudulently. Even if you try to cancel within the allowed time, they will keep you locked into your contract, regardless of proof. This company preys on trust and exploits confusion. Stay far away and warn others before they get trapped like we did.

Save your money, and don't stay here. Website failed to disclose that La Quinta in Burlington VT was undergoing major renovations. Also, there is no parking at hotel, had to park at Price Chopper parking lot. Incessant loud noise all day. One of the managers is very unfriendly and unpleasant. Terrible experience.

Their website and app both don't work, and their rude foreign "customer service" is the worst I have ever dealt with. I will NEVER book with a Wyndham hotel, and I suggest you don't either. I got hung up by some overseas call center after 25 minutes, bc she couldn't figure out how to honor the advertised 20% off since every time you click on "book now", it just makes you sign in over and over. I'll take my money elsewhere.

Booked a 4 days/ 3 nights with Wyndham resort. Cost $149 plus listen to timeshare presentation.
Scheduled in fort Lauderdale and paid room taxes and fees...$98.00.
After reviewing itinerary...not resort...hotel room. Resorts have kitchens...not just coffee maker and small refrigerator. The find out I am responsible to get to the office site presentation. Decided to cancel. They wanted to charge me another $19.95 for canceling...don't sign up for this! It will end up costing you much more, you will have to listen to presentation and eat out every meal.

We stayed at traveled in Spearfish SD and had to cancel last night due to bad weather coming in. We gave hotel 24 hrs notice on this change. Once we checked in the manager would not give us a credit for the last night. Buyer beware they have "whatever" cancellation policy. Look it up. Never had this lack of night's credit happen in our lives! Won't be staying at a Wyndham Hotel again.

My daughter booked a room on line, st the Baymont in North Dartmouth, MA, paid for it with credit card. When she got there because she didn't have her they refused to refund the money and wouldn't rent the room.
Calling attorney generals office this is stealing. Never stay in one of there hotels ever.

Will never stay at a hotel linked to Wyndham again! We cancelled a reservation with a Mictrotel in MN. The GM allowed us to cancel but said we needed to call "corporate" which was Wyndhams customer service. The customer service rep never opened a "customer care" case and we were charged for the 3 nights 2 and half months later! It took us weeks to find out Wyndham dropped the hotel because they filed for bankruptcy but no one at Wyndham told us this or tried to help in any way. We now have to get our bank involved. Shady shady shady all they way around!

At one time, Wyndham was a premium brand- NO MORE. Seems their corporate strategy was to buy up all the bottom feeding hotel chains and try to put lipstick on the pig. It doesn't work. On a recent business trip we stayed at Wyndham's Baymont, LaQuinta, Days Inn and a Microtel, and EVERY one of these places was a poorly managed DUMP. Disgusting accommodations, services and front desk personnel. I wouldn't stay at another Wyndham if it was my dead body in a free room. Please check the photos below for a current example of Wyndham standards. It's actually very sad because at one time Wyndham was a premier brand, I guess it was a race to the bottom, and Wyndham got there first. I mean, look at the pictures of our room...how can anyone be so oblivious to the falling ceilings, MOLD, filthy room fixtures, doors, and bodily fluid residue on the bedding. And yet they will give this to a guest and take money for it. Reprehensible is all one can say, but this is Wyndham TODAY.

Hotel is disgusting, terrible service. Hotel is literally falling apart. There is a member of there staff that entered our room and stole a bottle of expensive perfume. The hotel did not believe me and said that they "knew" their staff. The person in question that entered our room to clean it has worked for them for almost a year and they said that they didn't take the perfume. Hotel confirmed only one person entered our room while we were out. The bottle of perfume doesn't cover the cost we paid to stay at the hotel and there has been no offer to fix the issue only denial. A bunch of thief's at this hotel. I should also mention that our sink wouldn't drain in our room and the response I got for that was that they fixed it! Wow great service and great response to issues! Days inn in Kingston and Wyndham resorts are absolutely horrible and I would recommend every one avoid both brands and especially the Kingston location.

New pet fees are a surprise. We have never paid pet fees.
Unfinished remodel of elevator.
The ceiling panels are out of place and some are missing. The carpet trim is gone but dried glue on base of wall. And the elevator mechanisms sound tough.
(Charged for reservation change.
Liars!)
Don't charge a $100 refundable deposit. That sounds like legal trouble to me.
The beds have thin tin covers on the bases that sound like loud drums when you tap one with a foot etc.
Ah, the free breakfast! It is horrible with few choices. I can only relate the "scrambled" eggs? To digging out the side of a mountain with a shovel or backhoe. I was able to pick up the entire mass in one chunk. And the taste! Forget about swallowing that stuff. You will "Ralph" it up.
Another choice, the sausage, was spicy and looked unappealing. Customers who want spice can use the bottled stuff.
Once I had experienced the other disgusting fare, I opted out of tasting the b&g and had lost my appetite for a waffle I would have had to cook myself. And I won't use frozen butter pats on anything.
Remod. Of the dining area is nice.
Lastly, carpet has holes and stains.
Oh, I almost forgot; part of the piece of crap coffee maker was missing.

Finally, What if I was your only customer?

This motel is so much better then before the staff especially at the front desk are amazing- Stay here it is a wonderful stay for the price all these other bad reviews - you really need to try them again=in I will be back!

4 of us made reservations at the Wyndham Travelodge in Deer Lodge Montana, we had made these reservations a month in advance, upon arrival we were informed that Wyndham had sold the hotel and wiped the computers clean, therefore, there were no records of our reservations or proof of payments. (Thankfully there were two rooms left) unfortunately we had to pay twice... Wyndham did not send an email or give us a courtesy call warning us of said sale... nor did they offer any kind of compensation when I called and spoke to a customer care representative about my anger, lost money, and their total disregard to how it affected not only us but my elderly parents (who were traveling with us and had room reservations as well.) this company is very unprofessional and insensitive towards their customers. I would not recommend EVER! Booking a Wyndham property.

My first hotel was the super 8 in Grants NM. Dirty, run down and in need of TLC. $97 total for the night. Next Ramada in Santa Fe. Nice, clean good quality. $154. So while I think before you put the Wyndham name behind a hotel you should check it out.

No refrigerator or microwave, ice only at front desk, shower hung from ceiling so you can't adjust, $25 for parking to stay at hotel, rooftop bar unavailable to patrons because general public let in, front desk manager doesn't even ask how your stay was. They suck, stay somewhere else

Made reservations at super 8 in Indianapolis. The place was disgusting. The smell when we walked in the room was enough to make you puke. Stains all over the bedding, molding coming off walls, missing dresser drawer, wash cloth bar ripped out of shower, scum in shower. And let's not forget the bullet holes thru the window! We put our luggage back in the car and drove to the holiday Inn. Will never stay at another Wyndham property again

wyndhamhotels.com. Their pictures are outdated and show a full on breakfast bar but don't be fooled their breakfast comes with a sack, brown paper bag, full of warm boxed juice, granola bar in a package of steel muffins.

Tried calling Wyndham hotel group. They said that because I booked through Expedia, they could care less with my opinion of the place is and to call Expedia.

But Expedia doesn't on the hotel Wyndham does in this place falls far below window quality they should hold her standards to.

Not to mention the condescending woman who I spoke to Att Wyndham, hotels, customer service named Jennifer, or Jessica, who is supposedly a supervisor/manager, and was very disrespectful.

Do not stay at this location

The lady at when an even went on to say that I'm supposed to read my email confirmation to see what amenities are provided not based off of the site that is provided before making the booking reservation so in the nutshell we as in Windham promote false advertising

First, pictures don't match the hotel/ room.
Second, they taped a notice to my bike, threatening to tow it, because o left it in the one spot cameras covered it.

Wish I could use more than 100 characters to review.

If I could give zero stars I would... Rooms look nothing like the photos on the website.
Rooms are dirty and very dated. Found balls of hair and used q-tips behind the night stand. Limited outlets. There is a smell from the time you walk in. Dark and dingy. Manager is such a delight - not! Not very customer friendly.