Wyndham Hotels and Resorts

I recently stayed at the Travelodge in Lincoln, NH, a property owned by Wyndham Hotels. I booked directly through Wyndham Reservations and was charge $177.60 for a room with a single queen bed. When I arrived at the hotel, it was obviously dilapidated and run down. My room was HORRIBLE. I've attached some photos of a broken lamp, stained window shade, a jacuzzi sign in the bathroom (there was NO jacuzzi!), wreaked woodwork, and a view of the property from my window that looked like a slum. To boot, the room smelled like mold and antiseptic, burning my eyes, and the hotel did not provide breakfast, as was promised by the booking agent. The rating of "1" is not low enough for this place.

This place is a travesty and should be dropped by Wyndham. I was frankly horrified - I am a new Wyndham Rewards member, and had planned to make all my travel plans with Wyndham properties. I will never again assume a Wyndham property is worth its reputation.

In June 2022 we stayed at Armand's in Louisville. When I say the hotel was disgusting I mean it was really disgusting. The sink was falling off the wall. Breakfast was a frozen bagel and sunny delight. No place to eat. And when I complained they went unanswered. I demanded my money back and they only credited me 15%. When I contacted Wyndham Customer Service they acted like it was not there problem. Then they outright lied to me about the case. To repeat I will never stay at another Wyndham property!

After checking in to the Edmonton location, I was advised I had to pay an add 200$ for a damage deposit in addition to paying for the room. After questioning the desk clerk kJ he informed me that this was standard with all hotels not just the Ramada. This he said was for damage that might be done during my stay. I mentioned that at 72 years old did I seem like I would damage the hotel property or room. Now coming from the hospitality industry for 26 years, we would never never make a client feel less than a valued guess and more like a criminal. I mentioned nothing was said when we booked, it was not an issue of money what so ever but certainly was an issue on how this if in fact is a NATIONAL policy and How it was presented as a mater of fact! If anyone know if this is true, please share. Wow if the Industry had in fact adopted these practices, it truly is a sad day for travellers. Signed very unhappy!

We stayed at 114 middle Dante dr Knoxville tn. There were mice droppings all over and just plane filth! What looked like human crap on the floor beside bed! Mold all around the bath tub handles and very noises! We are members of the Wyndham Rewards program but if this is what we get forget it! I'll sleep in car next time! Train your housekeepers! 0 stars!

I bought a 4 day/3 night vacation package for a reduced price if we attended their time share presentation. They told me we could stay at some nice places in Florida but when I tried to book, only low quality hotels available. To stay at a nicer property, you must pay more money. Total bait & switch operation. I will NEVER stay at a Wyndham facility again! I'll sleep in my car first! Do your research before doing business with them, lots of complaints to read about!

This property was beyond discussing. I Don't know how it is still opened. Reserved for may 4- 9. None of the amenities were available and the room we had had a major leak on our 2nd floor not our room but one close by. When ask about if it was safe the manager became very rude and told us to get our stuff and leave. Bug infected dirty carpets no smoke alarms pool 2 ft of muddy water, electrical problems light would go on and off when you moved in the room. No phones in the room breakfast consisted of breakfast bar and sunny d.really disappointed

We were ejected from Days Inn Ocean Shores, Washington because the owner thought I was Mexican. We filed a complaint with Wyndham Supervisor Samantha, she told us they would take no action with the owner of the hotel. We never even were able to check in and they still charged for the full reservation. They will not refund our credit card.

Be careful when making reservation we got the call center we thought we were talking to the hotel. The call center got the wrong date 9/11/23. We wanted the 9/14/23 we found this out when we checked the confirmation number we called back within 10 minutes and canceled 9/11/23 and made reservaton for 9/14/23 they would not refund our money for 9/11/23 they would only give a voucher it wouldn't have been that difficult to do the right thing

The elevator did not work the entire week + that I was there. The door to my room (228) would not close all the way. I had to lift it in order to close it. Housekeeping left it open one day after leaving, maybe not realizing it was that way. There was no trash can either. The room itself was nice, except for the door issue.

This motel is so much better then before the staff especially at the front desk are amazing- Stay here it is a wonderful stay for the price all these other bad reviews - you really need to try them again=in I will be back!

We stayed at a days inn... by wyndham, in Myrtle Beach, the entire stay was a joke. The check in person charged us an additional $5.00, over what we paid on expedia, said it was to cover local taxes, we were promised a breakfast, two days earlier on the Wyndham site, but no breakfast available at the hotel. Everything smelled like a locker room, and the desk people were rude. I don't what kind of scam they are running, calling this a Wyndham, but i can promise you I will never stay at another Wyndham or Days inn. I hope this review keeps people from making the same mistake we made.

We stayed at the Ramada Viscount by Wyndham in Tucson, Arizona. This place has Bugs that bite, drains that do not drain and rooms not fit for homeless. Rooms not updated for at least 20 years. The room did not have the amenities that were on our reservation No decorations, no pictures, nothing. When you complain they move you to a room that is like the Ritz. Art work, plants, flat screen TV, mirror, Nice linens, on and on. Too bad they treat Wyndham Rewards and Time Share owners or any customer with such disrespect. Guess they did not like the discount Wyndham gives to their owners. Shame on them.

Worst hotel experience in my life and I travel for work monthly. From the lady at front desk screaming at her kids while I was trying to check in. Teash everywhere one of the beds had grass and blood all over it the other bed has cigarette burns and " fabric softener stains " rat poop everywhere I was scared to touch anything. I instantly returned to front desk got a refund and left and will never again stay at one of your hotels. I would be ashamed if my name was on this hotel. So bad I will tell everyone I know not to use your hotels. Total bull$#*!

We are Wyndham Rewards members. We stay at a lot of Wyndham hotels. We realize that there are better hotels within Wyndham but it doesn't seem to matter. Overall, the hotels are run down, do not deliver what is promised, have staff that is worn out and overworked. We get our rooms "free" with Wyndham Rewards but we are seriously thinking it's not worth it. We may go to a different credit card that gives us cash back so we don't have to deal with Wyndham. AND, here's a little tip, if you get that invitation to visit a Wyndham resort. RUN! They are horrible to their owners, fees keep increasing and little by little, they add expenses and take away points thinking we don't notice. The customer service at Wyndham is non existent. They have this thing called "Wyndham Cares" lol...here's a tip; they DON'T.

This place was so bad I complained to Wyndham Corporate office only to get NO WHERE! This place will not return your call nor refund your money. The place is maybe worth $30-40 a night at best. Although another breakfast patron said he had a cockroach in his tub that morning. Check out the pictures below of how this place looks and add the smell of pot smoke in the hallways in the morning upon getting up. The bathroom faucet was not bolted down properly nor a plug in the sink, the bed off its frame (my friend cut his leg on it because sticking out), furniture in bad shape and drawers broken on entertainment center, and the list goes on. See list in pictures I made and gave front desk upon leaving. Maid service came in and left our garbage heaping in the trash can (see pic). Hallway had storage closet full of junk with no door on it (my pic of that would not upload). Paint on bathroom floor and comet or white stuff on back of bathroom door (top left pic).

Not only did they take my money for a suite and say no after I had told them we had a small dog. I'm still fighting to get it back the overcharge in Anderson Ca. We have experienced nothing but dirty rooms. Sadly we booked 3 rooms with them on our journey from Ca to Ohio and what we got was awful dirty rooms. Dirty on the towels, dusty dirty rooms all the way around. I will never ever stay at one of their hotels again. They are awful and have ruined the way hotels were and their way is letting you check in to broken things, plugs not working and dust and really bad dirty rooms. Don't waist your money.

I can't believe that this company is allowed to be publicly traded! Lies after lies when they try to sell you something. They will provide you dozens of papers with tiny details hidden between them and then they will rush you into signing those documents - you don't even get enough time to read through those dozens of papers. Once signed, that's when they will start finding ways to steal your money! That's the kind of SCAM business they are running. They stole about $4000 from us! I will never forget that!

Disaster of business systems integration between Wyndham,
Get A Room and CCI.

Gross over billing and absolutely 0 customer service, every company above pushed me off to another "Help" line, (well over 2 hours so far), where, naturally, no one could help.

Currently working with my bank to dispute multiple charges.

Very disappointed in Wyndham for partnering with companies of questionable ethics, morals and business practices.