thomas z.

Disliked · Room to small. No refrigerator in room, NO ICE MAKER in our building had to go to main building, Insects (spiders counted 5}, toilet did not flush to remove waste properly, not enough towels, mold starting on shelves in the bathroom, paint peeling from moister in the bathroom, furniture scratched, curtains had cigarette burn holes, balcony (walkway) to room DIRTY and puddles of water in front of our door for three days, the entire building had mold running down walls and hasn't been washed or power wash in months, light bulbs out and wall fixtures broken. The mattress had a gulley in it so you rolled to the middle, and the STREET NOISE on our side (the rear of the building) kept us up ALL NIGHT... THE ENTIRE LOWER BUILDS WHERE WE STAYED WAS HORRIBLE AND THE WORSE I'VE EVER STAYED IN,, LIKE A WELFARE DUMP HOTEL
Then trying to deal with customer service after the stay was a nightmare,,,, this is no customer service for complaints... nobody cared

Liked · location was excellent other than that the lower building should be knocked down and rebuilt

Disliked · Room to small. No refrigerator in room, NO ICE MAKER in our building had to go to main building, Insects (spiders counted 5}, toilet did not flush to remove waste properly, not enough towels, mold starting on shelves in the bathroom, paint peeling from moister in the bathroom, furniture scratched, curtains had cigarette burn holes, balcony (walkway) to room DIRTY and puddles of water in front of our door for three days, the entire building had mold running down walls and hasn't been washed or power wash in months, light bulbs out and wall fixtures broken. The mattress had a gulley in it so you rolled to the middle, and the STREET NOISE on our side (the rear of the building) kept us up ALL NIGHT... THE ENTIRE LOWER BUILDS WHERE WE STAYED WAS HORRIBLE AND THE WORSE I'VE EVER STAYED IN,, LIKE A WELFARE DUMP HOTEL
Then trying to deal with customer service after the stay was a nightmare,,,, this is no customer service for complaints... nobody cared