Detailed Rating Summary
It's great to be able to try on -- and send back if the fit isn't just right or if the item is difficult to evaluate until one sees it. the option of free returns for store credit seems reasonable as well.
I would give all Five Stars if the website were a little more responsive. The sorting categories are well thought out -- but the results take so long to load or are so glitchy that it takes more time than I would wish. It must be difficult to present black garments, but the photos are so dark that it's impossible to see detail. Over all, it's a better use of time traipsing to brick and mortar.
Tip for consumers: Decide how much money you can put in the "return credit" bank, then you'll shop more pleasantly, knowing you have "prepaid"!Ask Wesley about thredUP
Do not sell anything to them! They took 19 items of gently worn, top brand clothes for $16.00 and charged $9.99 to supposedly ship back the items excepted. This amounted to approximately $.35 per item for some things that cost $40-$60 each or more! They sold one item of mine for more than what they gave me. I should have kept the itens for a yard sale or given them to someone. Don't do business with them!
I had enjoyed purchasing from thredup so I thought I would sell to them. I have very nice well kept clothes. I added up what they were selling my clothes for and it came to $254. My credit? $27.10. I would have made four times that in a garage sale at a minimum! Do not waste your time. Also, I never review but this time I had to!
They have had my bag of clothes over a month. No letter explaining the delay or apology. I had to write to them just to make sure they knew I was Alice and still looking for payment of my items or a return of some kind. I feel like my clothing I could've taken to an abundance of local resale shops have been held hostage by ThredUp. I will never sell to them again and advise you do the same!
It's insulting the amount you get for your clothes/ shoes. I averaged less than $1.00 for some very nice clothes. And the items they didn't keep will be recycled. I would have rather given them to friend, especially the kids clothes. I will not be selling to them again and will think twice about purchase, knowing how little they pay people.
I tried ThredUp for the first time. Having read about the standards they insist on I figured buying from them could be a pleasant experience. Wrong.
Let me state that I am a Large, not Extra Large, not Medium. Everything I ordered was Large(L). From seven items only one fit. Sending back the six feels expensive when I'm not to blame. I've sent them anyway.
Some of the items smelled bad. One skirt must have belonged to a heavy smoker. Another smelled like it still has detergent in it. One skirt is so old the the label is washed away. This one has an elastic waistband that has been replaced poorly.
I can't and will never trust the quality of ThredUp.
This is a great find for those of us who like to thrift from home ... The selections is vast, in fact almost overwhelmingly so. I think the one thing they could do is put a date that the item was entered, that way if you are scouting daily you only have to search new items for that day.. Otherwise great site..
Excellent products, large selection, great prices, fast shipping! Love shopping with Thred-Up! A+++++ rating from me!
I sent in a huge bag of clothes. They kept 7 items, one brand new pair of BKE jeans value 78.00, Joe's jeans, worn twice value 100, a pair of shoes worn once, a new without tags skirt and shirt and a Vince Camuto leather bag (paid 199.00). They gave me 20.00 for all 7 items....then they took out 9.99 just to set aside the items they didn't want and then charged me another 4.99 to send the back back so they are giving me 5.00 for items they will sell for 200. Please don't send them your clothes. Sell them at a garage sale or donate them for a tax deduction. They are crooks.
I have sent over 10 bags to thredup in the last few months, name brand items like LOFT, Ann Taylor, Coach, Clarks. Many of these items were brand new, with tags still attached, as I lost a lot of weight. If you want to get a few pennies for hundreds of dollars worth of merchandise, then look no further than Thredup. They basically steal your items and give you pennies in return. I have learned my lesson.
Don't waste your time! I had the same experience as Julie another reviewer. Packed a bag with my assistant of over 60 designer articles of clothing in the first bag--looking to make some quick cash. It took two months for them to get back. They accepted 4 articles at $25.80 and after all their administrative fees I made a whooping $4.32, which they then take 14 days to send. They try to get you to spend up your meager earnings on their SH$T. If they have already ripped you off once--why would you stick around so they can gut you twice. Anybody ready this--don't waste your time and energy--Just go to Goodwill or give it directly to a Women's and Children Domestic Violence Shelter. Everybody wins!
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