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Jill B.

Contributor Level

Total Points
93

1 Review by Jill

  • thredUP

9/12/21

Do not use this online clothing store if you want anything delivered less then 4 weeks. Poor customer service where they completely lie to your face that their behind and lie about the process should take 3 to 5 business days even though your package has been in transit for 3 weeks already!

Tip for consumers:
Customer service reps are lieing about how long it takes to process sales orders and returns. They shipped a blouse with a stain on the center front. Their shipping tracking system changes eta daily. One minute it's arriving tomorrow then 3 days later the eta is pending for 5 days in a row. Customer service say "sorry" for delay.

Products used:
Women's clothing and Shoes

Service
Value
Shipping
Returns
Quality

Jill Has Earned 13 Votes

Jill B.'s review of thredUP earned 13 Very Helpful votes

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