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RoseWholesale
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RoseWholesaleReviews 3,303

2.0
rosewholesale.com

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RoseWholesale Reviews Summary

The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.

This summary is generated by AI, based on text from customer reviews

service
850
value
780
shipping
835
returns
549
quality
740

We monitor reviews for authenticity

Texas
1 review
3 helpful votes
Follow Jenny Y.
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BEWARE! None of the clothing at Rose Tasty will be of the quality they are picturing in their advertising! They take your money and mail you defective, cheaply made items then tell you if you return them you will pay more in shipping to have them returned because you have to ship it to China! They claim they do not have a return site here in the US! I think they say that to discourage you to return your items. They did off me a partial refund. Finally, after corresponding over almost 30 days with different people each time, they offered me a $3.00 compensation for a shirt I cannot wear because it is made completely crooked. TERRIBLE COMPANY!

Date of experience: November 29, 2019
Colorado
1 review
1 helpful vote
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Not Pleased At All
November 21, 2019

I took a chance and ordered 3 dresses even though the reviews were terrible. I found out the reviews were definitely true. On the website the dresses are stunning. It made m want to take that chance and order. The ones I ordered are very very very very cheap. I can stressed that enough. I will not ordered from Rosewe again. I am keeping the dressing because it's not worth the hassle returning them. I will give them to Good Will.

Date of experience: November 21, 2019
Texas
1 review
1 helpful vote
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Terrible!
November 1, 2019

Clothes I ordered took forever coming in. Once I received the clothes they weren't as I expected in size or appearance. I wanted to return and get a full refund. They make this absolutely impossible! They will continue to send you email after email and the. Offered me a $1. I will not buy from this company again and recommend to others not to do so!

Date of experience: November 1, 2019
India
1 review
0 helpful votes
Follow SMRITI C.
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Rosefacts reply on reading the review
October 4, 2019
Updated review

Dear Customer,
Thank you for contacting us.
Order number: RF-5006

Hope you are doing well today. I pray this email finds you well and blessed,

We profusely apologize and we would like to express our deep regrets for the inconvenience that caused you. We are sorry if we have given you an impression that we're less than enthusiastic in meeting our customer's expectation. Customer opinion keeps us on our toes. We will raise this matter with our relevant department and rest assured that we are working diligently not to make any same issue in the future.

Please get back to this email for confirmation. We hope for your continued patience and understanding about this matter and we are constantly evolving to better suit your needs.

THIS IS A STANDARD MAIL WHICH THEY KEEP SENDING EVERY OTHER DAY BY DIFFERENT NAMES. JUST TO MAKE A FOOL OF THEIR CUSTOMERS.

THERE IS NO INTENTION TO DO ANYTHING

REQUEST ALL TO BOYCOTT THEM

Date of experience: October 4, 2019

Rosefacts show attractive clothing thanks to good photography and models they use for advertising. I ordered in April and got conned by their ploy. The clothes came in june end after I requested them to cancel the order and refund my money 68 USD within 25 days of placing the order. They refused to accede to my request and kept thrusting the order on me. The clothes were of poorest quality you can imagine and were delivered end of June. I was out of country and I have been chasing them for refund since last 3 months. They ask me to ship the goods back to China at my cost and are stuck on it for last 3 months. They frustrate the customer so that eventually they write off their money. I have finally given up today. I REQUEST ALL OF YOU NOT TO GET CHEATED BY THIS HORRIBLE COMPANY CALLED ROSEFACTS. ALSO ADVERTISERS PLEASE STAY AWAY FROM THEM.
SMRITI CHANDWANI GURGAON
INDIA

Date of experience: October 3, 2019
Florida
2 reviews
3 helpful votes
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They are money hungry thieves at TOPHATTER!
September 18, 2019
Updated review

Never accept their lies or their credits... If you stop buying from them, and every customer follows suit, tells their family & friends, and writes poor reviews that Tophatter deserves, perhaps one day, they will be gone from the internet! If the keep feeding the BS on wait times, do whatever you can to get your MONEY back, even if it means you report their lack of original payment as FRAUD! DO NOT SHOP ON TOPHATTER, You can find EVERYTHING they have on others sites, but be aware MOST of the crap they are selling comes from China & the photos are altered to show you something you WON'T be getting. BUYER BEWARE!

Date of experience: September 18, 2019

I keep complaining about shipment dates, first was...
September 27, 2014
Previous review

I keep complaining about shipment dates, first was told 10 business days, nothing received. Then they told me 25 days, nothing received. Now they say 45 business days... still waiting and still have NOT received anything from two orders placed, but they took my money immediately out of my account. WHERE ARE ALL MY PRODUCTS I PLACED ON TWO ORDERS?

Date of experience: September 27, 2014
Florida
1 review
0 helpful votes
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I placed an order in January and now it is September and still havent got my item! The best is when you call no one cares and either hangs up or tells you its on its way... There is NO manager to speak to just people who barely understand English... I am trying to just get a Refund but cant even do that! This place is terrible!

Date of experience: September 14, 2019
Indiana
2 reviews
2 helpful votes
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HORRIBLE
September 9, 2019

Cancelled order via email SEVERAL TIMES with no response and items never shipped. Filing a case with PayPal now. Horrible service. DO NOT ORDER FROM THEM UNLESS YOU WANT TO LOSE YOUR MONEY. Will never order from them again

Date of experience: September 9, 2019
Hong Kong
1 review
0 helpful votes
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If you believe in religion then you have to believe in rosewholesale
They're soooo amazing
They blessed me with ultra cool accessories for such a reasonable price

Date of experience: July 16, 2019
GB
1 review
0 helpful votes
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Would recommend.
July 11, 2019

Love this company, they have a great selection of plus sized clothing at reasonable prices. I've shopped with them several times & will do so again.

Date of experience: July 11, 2019
GB
1 review
0 helpful votes
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Really good place to get unique clothes at low prices, shipping is pretty quick to UK
I will definitely be buying from here again..

Date of experience: June 23, 2019
Louisiana
1 review
0 helpful votes
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I purchased 3 blouses and they all fit perfectly! You need to use the size chart for every clothing item, as their sizes run differently for each piece of clothing. For example, one blouse I purchased was a 2x, and another was a 4x. Shipping was surprisingly fast, and customer service was very helpful!

Date of experience: June 20, 2019
Denmark
1 review
1 helpful vote
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Best plus size clothing!
June 17, 2019
Updated review

I love Rosewholesale. I buy most of my clothes here as the plus size clothing where I live is rather boring. I am 51 but still like a splash of colour and smart clothes.

Date of experience: June 17, 2019

Clothes that is far from boring!
April 29, 2019
Previous review

I am a plus size aged 51 and I do not want to wear drab clothes. I certainly dont have to when buying from here. Wide selection of plus size clothing in all the colours and patterns you can think of. Love it

Date of experience: April 29, 2019

Clothes that is far from boring!
April 7, 2019
Previous review

I am a plus size aged 51 and I do not want to wear drab clothes. I certainly dont have to when buying from here. Wide selection of plus size clothing in all the colours and patterns you can think of. Love it

Date of experience: April 5, 2019
Morocco
2 reviews
2 helpful votes
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Nice brand
June 16, 2019

Hello friends im uyer from rosewhole sale i, i had bought a lot of things last month is fast delivered and i really love her quality more and more i wana share that with you

Date of experience: June 15, 2019
Missouri
1 review
0 helpful votes
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Great under wear and jeans. A shirt i bought did run very small but price was so cheap i bought a bigger size and really like it.

Date of experience: June 2, 2019
New York
1 review
0 helpful votes
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Orders come on time and the sizes match the product. Great product quality. Many new products everyday. Hae told many friends and family about this app. Future orders on the way.

Date of experience: May 28, 2019
Washington
1 review
0 helpful votes
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Greatly satisfied
May 25, 2019

My sweater was jus like in the picture, it fit perfectly and came a lil early so I loved my experience and definitely coming back to shop for more

Date of experience: May 25, 2019
Montana
1 review
0 helpful votes
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I love Rosegal!
May 22, 2019

I have ordered from them several times and have been completely satisfied each time. The clothes fit great and are just like the picture. 2 thumbs up!

Date of experience: May 20, 2019
Massachusetts
1 review
0 helpful votes
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Best stuff ever
May 19, 2019

I love doing business with them you get what you want unlike other companies. I receive my order within a ample amount of time. I am very pleased with them and I thank you for doing a great job.

Date of experience: May 18, 2019
Maryland
1 review
2 helpful votes
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Partial delivery
May 17, 2019

On March 2,2019 I ordered two bathing suits. I received one suit right away. The other swim gear still has not been delivered. I have called them repeatedly regarding a refund for the missing bathing suit. They refuse to return my money. Please do not risk spending your money with this company. Paying for tow items and only receiving one is fraud. Buyer beware.My order number is HR************** and I paid $48.60 for both swim suits.

Date of experience: May 17, 2019
CustomerService R. — RoseWholesale Rep
over a year old

Dear Tijwanna,

Thank you for taking the time to write your review.
All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.

For more details on shipping methods, please click here: http://www.rosewholesale.com/m-article-id-39.html.

Please reply to our message via the ticket system, and we will offer a solution for you.

We look forward to your reply.

Many thanks,

Rosewholesale Customer Service Center

Italy
2 reviews
0 helpful votes
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Good experience
May 3, 2019

Ordered two wigs for my cosplay. They are both really good quality and look like the picture shown.
The shipment was incredibly fast (a couple of weeks) and was tracked until delivery to the post office, not to my home though.
For now everything was well and I didn't have to ask for assistance, so I don't know how they are in case of problems.
I didn't order clothes, but you have to keep in mind that they are Chinese sizes. So if you usually wear an M, it is not said that an M fits you. You should refer to the tables with the measurements.

Date of experience: May 2, 2019

From the business

Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.


rosewholesale.com
Shenzhen, GuangDong, China