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  • Nastydress

Nastydress

Overview

Nastydress has a rating of 1.86 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nastydress most frequently mention customer service, tracking number, and business days problems. Nastydress ranks 50th among Clubwear sites.

  • Service
    80
  • Value
    78
  • Shipping
    79
  • Returns
    54
  • Quality
    71
24
See all photos

What reviewers want you to know

Positive highlights

  • The customer service was very friendly, helpful, and super quick.

Critical highlights

  • (No idea why) crap quality and they won't send me my order number
  • Not only did I not receive my items, but now my credit card number has been stolen.
How would you rate Nastydress?
Top Positive Review

“Nastydress looks like a modern cloth-shopping website”

Bali I.
4/5/17

Nastydress looks like a modern cloth-shopping website, the orientation is easy. You can find fashionable clothing for man and woman. The quality of the products compared to these low-prices is excellent. Fast and trustworthy shipping, nice and helpful customer support. Not many cloth-shops have fancy dresses in big sizes, but this one does have them. I would definitely recommend it to everyone.

Top Critical Review

“Scamers”

ALICIA G.
4/5/22

I remember I ordered a lot of nice things in good price and I never received. Disappointed I don't know why this people was not verified by Facebook. Was Scamers

Reviews (988)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (159) order number (31) credit card (24) phone number (26)
Thumbnail of user aliciag319
1 review
0 helpful votes
April 5th, 2022
Verified purchase

I remember I ordered a lot of nice things in good price and I never received.
Disappointed
I don't know why this people was not verified by Facebook.
Was Scamers

Service
Value
Shipping
Returns
Quality
Thumbnail of user meganc66
1 review
3 helpful votes
September 12th, 2017

After waiting 7 months for delivery i finally got in touch with nasty dress. They have said that because it has been longer than 3 months they won't refund my money. They have actually written this to me

"As we have shipped your order on Feb. 15th, this 3 months time period has unfortunately passed. We therefore cannot offer any compensation in this case. "

If the pracel had been shipped then i would be ok- but it hasn't.

Not happy at all. I would not recommend buying from these guys

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Megan,
We are really sorry that you did not receive your order.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
We have contacted you via our Support Center. Please reply to us there.

Thank you for your understanding.
Nastydress Customer Service Team

Thumbnail of user balii
1 review
1 helpful vote
April 5th, 2017
Verified purchase

Nastydress looks like a modern cloth-shopping website, the orientation is easy.
You can find fashionable clothing for man and woman. The quality of the products compared to these low-prices is excellent. Fast and trustworthy shipping, nice and helpful customer support. Not many cloth-shops have fancy dresses in big sizes, but this one does have them. I would definitely recommend it to everyone.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Bali I,
We would like to thank you for your comment.
We always try our best to please our customers and offer the best service possible.
Thank you,
Nastydress Customer Support Team

Thumbnail of user ruchip2
1 review
0 helpful votes
June 23rd, 2016

I recently wrote some negative reviews to the website. Last week I ordered for the parcel. I was pissed of when people wrote all the bad reviews and I thought I did a mistake ordering it. But today my parcel is already here with me. I did not expect it so early.
I would rather thank them for thier improvement in service. Good one.

Thumbnail of user bridamaryr
Bridamary R.
2 reviews
5 helpful votes
March 1st, 2016

I found their products great - as described on the website. The purchase process and postage was quick (especially as it was sent internationally) and the customer service was friendly, helpful and quick.

Thumbnail of user moonl7
1 review
4 helpful votes
February 12th, 2017

Do not order from this company. This Chinese company is not reliable. I ordered and paid for an item last Nov 2016. It never arrived. The confirmation email originally said the shipping would take up to 3 weeks. So I didn't worry about it for a while, but after a month and it still didn't arrive it, so I contacted the company by filing several reports online. No responses! It has been almost two months since they took my money.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Moon L,

We regret to hear that you did not receive your order.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
Thank you for your understanding.
Nastydress Customer Service Team

Thumbnail of user zarab3
1 review
6 helpful votes
December 28th, 2015

Got long one for my mum. They got measurements completely wrong, doesn't even slightly fit and cheapest nastiest material ever. No lining and bad stitching! Gutted! Waste of money completely. Only fit for the bin!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Zara B.
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please offer us the valid order No. Or you registered email so that we could contact you to solve this problem together.
Thank you for your understanding.
Kind regards
Customer Service

Thumbnail of user chrissyp6
1 review
0 helpful votes
November 19th, 2016
Verified purchase

This review is written strictly because of personal experience. No reward of any kind will be received for this. This site ND is so unique. They have a great selection and the prices are fair. I love wigs and they have so many to choose from. I literally could get a different one every week. I just bought my daughter and me cool mermaid tail blankets. I haven't seen those on any other site. They've got sexy workout gear, hoodies, dresses and more.

Thumbnail of user eloisep1
2 reviews
1 helpful vote
March 9th, 2015

I placed an order for the very first time with this company and I ordered for tops and I was very pleased with each and every one. Fits exactly like the photo and I am a happy customer. I recommend to any one who is interested to purchase clothing from this company. Over all happy customer. Recommend nasty dress!

Service
Value
Shipping
Returns
Quality
Thumbnail of user carissas3
1 review
3 helpful votes
November 30th, 2015

I thought that i would take advantage with the cyber monday sales you are having. Now after reading all of these reviews im totally freaked out. Is there anyway for a refund or could you tell me how long it will take for my items to arrive. I have 2 different order IDs thx

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear carissa,

We are sorry for any inconvenience that we cause.

We have already contacted you by email with the order details, please check it.

Best regards,
Customer Service

Thumbnail of user helend32
4 reviews
12 helpful votes
March 12th, 2016

Do not order from this site they're clothes are cheap and nasty and completely different from the picture on the site. The delivery time is horrendous too. Steer clear!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Helen,
Thank you for your valuable feedback.
The item had been shipped out according to the order information that customer provided to us.
Fir this issue, we had contacted you to confirm for best solution.
We apologize for any inconvenience we may have caused.
Thank you very much for your collaboration.
Yours sincerely,
Nastydress.com Customer Service

Thumbnail of user karens182
1 review
8 helpful votes
March 21st, 2016

Ordered 3 items and received them this morning. I am convinced a blind person has been let loose with a sewing machine and bits of material. The items are nothing like advertised! Where do these people get off advertising products and send you something totally abnormal! Disgraceful! I know they are cheap but $#*! me, should they not send you something that resembles what's been ordered... I don't even want to rate this site but it won't let me post otherwise!

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Karen,
Thank you for your recent comment.
First, I want to start to say sorry for this issue.
For the item didn’t meet your expectation, we had contacted you didn't received your reply. Please work with us for the best solution.
Thank you very much for your support.
Yours sincerely,
Nastydress.com Customer Service

Thumbnail of user stephenc46
1 review
2 helpful votes
March 4th, 2015

I ordered my wife a dress from nasty dress site and received it within 5 weeks and I sent them 3 emails and received a reply to all 3 of my emails

Thumbnail of user mariay11
3 reviews
8 helpful votes
October 24th, 2015

My package never arrived, customer service keep promising,
This is a internet scamp.
Luckily I paied with PayPal, and I was able to get refund.
Do not do not trust this site, stay away from this site.
They post beautiful pictures and great price.
Do not fall for their advertisement.
Very dis appointment.
Thank you.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear maria,

Thank you for your important feedback and for letting us about your experience with us.
Would you please tell the order number and we will track this package for you?
Please contact us in this link http://www.nastydress.com/contact-us/ we will always be there to help.

Best Regards
Customer Service

Thumbnail of user reneec22
1 review
1 helpful vote
October 6th, 2015

The clothing I ordered was poorly made seams sewn wrong, threads in tangled at each ending point but the BIGGEST problem was the sizing. Ordered a 2x on shirts and well they were actually a large even ordered a corset type and with the ribbon fully extended still came up short I would say if you are going to order from this company go UP 2 sizes do not go by the size chart it is in accurate I used it with a seamstress measuring tape to get the right size and it is not what they claim and the return policy is nearly impossible by the time YOU pay for the return shipping to CHINA and take pictures that you have to send in an e-mail that they them selves say may not work and you will be sent an alternate e-mail to try again. LOTS of hassle for poor product buy at YOUR RISK.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Renee,
Thank you for your important feedback and for letting us about your experience with us.

Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Would you please provide us with your order number so that we can check the process of your parcel for you?

Thank you again for bringing these matters to our attention.
Best Regards
Customer Service

Thumbnail of user darrellm20
3 reviews
3 helpful votes
May 26th, 2015

Fast shipping, only 12 days to my house, very happy with them

Thumbnail of user deloresc3
1 review
1 helpful vote
October 6th, 2015

SMH... all I can say is DITTO on all the complaints that have gone forth thus far. This company is horrible to say the least. I ordered 3 items roughly a month ago. I did receive 1 item that resembled a clown costume and was suppose to be a v neck jumpsuit with cut out sleeves, not only did it resemble a costume, I could not wear it because the size was ridiculously small for a 3x, couldn't get it past my knees and I am not that large of a woman I am a size 16 - size 18, i purchased it a size up thinking i was making up for the possibility of it running small because of the price. Not only that i just dropped off the item at the post office to find that i had to pay 16.00 to return a 17.00 item... hah! Yes now you get my title FOOL. I emailed the company to let them know i returned their product with the expectation of receiving a refund for both post office cost and the item. I have yet to hear back from them and at this point, I probably wont. I do know that should the other two items arrive they will be returned un opened so as to not have to pay for the postal service but I will be emailing again to alert them of my desire to receive my refund ASAP.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Delores,
Thank you for taking your time to write your review. We really appreciate the feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.

Please contact us in this link at any time.
http://www.nastydress.com/contact-us/

Would you please provide us with your order number so that we can check the process of your parcel for you?
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.

Best Regards
Customer Service

Thumbnail of user ryang45
1 review
7 helpful votes
March 20th, 2016

I ordered 8 items. I recieved 3 in one shipment and another shipment said delivered. I never recieved them. The order ticket page wont submit. So I lost 5 items. OVER IT! Never use again. #stayway

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Ryan,
Thank you for your effort for writing this review.
We had checked your order information that the rest items is on the way for delivery.
And we had send you the screenshot of the latest situation.
If you have any concern, please keep communication with us.
Thank you for your support.
Yours sincerely,
Nastydress.com Customer Service

Thumbnail of user janetj14
2 reviews
3 helpful votes
April 24th, 2015

I bought these to get a rise out of my bf. But instead they were even more comfortable to wear out in public. The holes are an amazing design. I'm not huge into leggings, but these were worth buying. Love. Love. Love.

Thumbnail of user carmenr32
1 review
6 helpful votes
January 11th, 2016

If I could put not start I'll do it. They don't deserve any stars. The clothes it's extremely cheap. There's no number to call. They took 2 months to send my complete order. I try to cancel they ignore my emails. I trow almost 100 $ to the trash. Don't loss your money and time don't order anything in that website, I can't even give it away the clothes cause the material has so poor quality that it's embarrassing

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Carmen R.
Thank you so much for informing us about your shopping experience.
We are more than willing to help customer with any issue.
Please provide us your order number so that we could check for you.
Thank you very much in advance.
Kind regards,
Customer Service

Thumbnail of user garyp68
4 reviews
11 helpful votes
December 3rd, 2015

Complete Thieving Con-Artists!
A whole month after I placed my order and it still has not been despatched, no response at all to my many complaints. They have stolen my money and, going by all of these other reviews, thousands of others, PLEASE AVOID AT ALL COSTS!
How are companies like this allowed to get away with it!

Tip for consumers:
AVOID AT ALL COSTS!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Gary,

We would like to apologize for inconvenience that we cause.

We have already contacted you personally by email, please check and reply to us.

Best regards,
Customer Service

Thumbnail of user jessicaa148
1 review
0 helpful votes
August 2nd, 2017

Just like many I hesitate to order from these types of places, but since it was so cheap I did, I bought a dress and to my surprise it came in within two weeks, i expected longer, and it is actually really nice and just like the pic on the website, also surprising I expected worse quality. Just wanted to place my review because I saw quiet a few bad ones, not sure what happened with those orders but mine was all good! So try at your own risk and buy with the least of expectations, you may be pleasantly surprised at the end like me :)

Thumbnail of user jackiec52
1 review
3 helpful votes
February 9th, 2016

I placed a order for a cute little dress that I saw on this website... I placed the order on Jan 14th 2016 and have yet to receive it, I inquired about my item and they gave me a ticket number and I still haven't received my item and its now feb 9th. Now I'm on their website and they have a message that they are closed from feb 6th to feb 12th... really? Never ever will I order from this place plus they sent me a picture of the item in its package sitting on top of somebody's purse and computer keyboard... how unprofessional. What kind of place is this?

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear jackie c.
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
We had followed this issue and contacted you for details, please reply us so that we could go ahead.
We looking forward to hearing from you.
Kind regards,
Customer Service

Thumbnail of user nicolab10
1 review
2 helpful votes
October 28th, 2015

I ORDERED A COUPLE THINGS ONLY TO FIND OUT THAT HALF THE STUFF I ORDERED THEY DID NOT HAVE. IT TOOK FOREVER to get my shipment when it finally arrived I was very unhappy don't let the pictures fool you. By the way I'm still waiting on my REFUND.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Nicola,

We regret any inconvenience or frustration that your experience has caused you.
Would you please tell the order number and we can fix this for you?
Or you can contact us in this link:
http://www.nastydress.com/contact-us/

Best Regards
Customer Service

Thumbnail of user monicaw33
1 review
0 helpful votes
April 3rd, 2017

Bought shower curtain JJ************** from Nastydress on 3/12/2016. In January 2017 they promised by email it was coming by boat! 4 months later it's still a no show. Have I been scammed? Apparently not. They reimbursed me the full amount to PAYPAL 4 MONTHS LATER. I guess the cost to ship to me wasn't worth sending it. Waste of my time. So disappointed. They claim the shipping company lost it.

Thumbnail of user sandyz1
Sandy Z. – Nastydress Rep

Dear Monica W,
Thank you for taking time to write the review.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
For your issue, we have offered the solution and sent the email to you. Please login to your account to reply to us.

Many thanks,

Nastydress Customer Service Team

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Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.

Company Representative

Thumbnail of user sandyz1
Sandy Z.

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