Detailed Rating Summary
I appreciated her quick and efficient help. My day is very hectic so I appreciate when someone is to the point and very helpful.
Worst ever service. They want your money. Be carefull with billings. They wont refund.
Please make sure that you read any fine print that this LiveCareer site lists. I used the site to update a resume. I used their 14 day free membership, however after 14 days they automatically begin charging you $39.80/month. This was not made clear in my online interaction with the site. I used their resource one time. I ended up paying almost $120 to access the site once. When I contacted the site they cancelled the membership but then provided no refund. I contacted them again and only after pushing them they offered to refund 2 of the 3 months they charged me. Therefore I paid $39.80 for a resume. I would advise that there are better resources that do not have hidden charges. Use this site with caution.
Mary was most helpful to me today.
My company uses a standard template for resumes so I only need the Resume Now on occasion. When I do need to build a resume, I always go to Resume Now, as the product is fabulous.
Mary help me temporarily cancel my subscription - before she did that, she offered me a discounted rate since I require limited use. I would have accepted the offer if I needed the services on a regular basis.
Mary was very helpful, patient and kind - very nice customer service professional. Thank you for providing excellent people to assist your customers.
I will be back to Resume Now next time I need to build a resume for one of our proposals.
Sincerely - Kathleen
I am so glad I lucked up and found this business site. This has made a big impression on me. This is the best site I have used to help me do my resume. I would recommend this site to all of my colleagues who are looking to go back into the workforce. I had some question and so I called the 800 number and had an opportunity to speak with with a representative named "Nomar" He was so helpful, pleasant, and honest, and because of just that I will tell my friends GREAT! GREAT! GREAT! customer service. Thanks LiveCareer and Nomar
44 Questions & Answers
Sincerely Cheryl J. Pinkerton
Thank you for taking the time and submitting your question! We have analyzed your account and due to this specific case we have provide you additional refunds as a courtesy. We are sorry you encounter this issue with our product and hope that our new resolution help us amend this situation.
About LiveCareer (from the business)
Our toll-free number for US customers is: 1-800-652-8430
Our toll-free number for Australian customers is: 1-800-758-391
Our toll-free numbers for UK customer is: 1-808-189-0354
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