Detailed Rating Summary
I always appreciate that my resume stays on file with LiveCareer, no matter what. It is so simple to create multiple resumes in a flash! LiveCareer is my go-to anytime I need a resume or cover letter!
Thanks Ener for you fantastic help and patient through advice. Great service! I was really struggling and was expecting a robot but luckily for me I got Ener. Thanks! Alison
Very helpful and knowledgeable customer service that dealt with my queries promptly and efficiently.
The help i received to change my target area for my resume was terrific. He answered all of my questions and promptly adjusted my account settings to fulfill my needs. I am very very happy with the service and the way i was treated. Thank you!
perrrrrrrrrrrrrrrrrrrrrfffffffecttttttttttttttttttttt, omg this taking forever to get to 100 characters. Why you do this?
Joe is such a nice guy. He deserves a promotion. He was very friendly, outgoing, personable, and patient.
Louis answered my call. This guy had some serious awesome skills! The company must do a great job training their employees and expressing the impact their service makes to the clients that hire them. I've worked customer service before I know it's hard to have to overcome objections when a customer calls to cancel but Louis did it like it was a breeze and he put in a seriously strong effort to save my subscription. He did it in a way that wasn't overwhelming tho so I didnt feel any anxiety as he mentioned additional features the subscription had that I would be losing. I was 100% committed to canceling but he almost talked me into keeping the service because I really started to feel I wanted to keep the services that my account offered but overall my wife was sitting next to me and told me to cancel it so I did end up cancelling. If she wasn't next to me tho, I would have kept it for sure cause he was so smooth. Lol. He was polite, courteous, and extremely helpful! He has skills he could put to use in a sales environment that would do him very well but if he sticks with customer service then they are getting a heck a bargain by having him as an employee! Louis, go to commission based sales!!! U will kill it!!!! Good luck bro.
The site was user-friendly. The actual document is difficult to change due to the pre-set tabs. The best part of the experience is customer service.
Used live career one time (ages ago) to create an application and payed a small amount of money. To my surprise the company has been billing me a huge amount of money every single month without my permission and without me using their service at all!!!! Shame on the company performance and policies!
Hope I can receive a refund of my money since I have not used their service. Any advice on how to apply for this would be much appreciated.
The excellent customer service team specially Mr.Sanchez. I really appreciate his help regarding my account.
My resume is well put together, thanks to their templates! And the customer service was so genuinely kind and helpful!
I was able to have my issue solved right away. Customer service was extremely friendly and answered all my questions and helped me get a refund on a subscription and choose a cheaper option.
Excellent customer service. Joe could not have been more helpful. Thank you very much for your help Joe
Am very happy with my experienced
Very helpful and answer all my questioned
The website helps you do your resume with no problem.
Customer Service was very helpful. He helped me get out of a subscription that apparently was being charged to my account. Very nice and accommodating.
Joe was one of the best customer support assistant. He was a well spoken guy and got me all set to go. I was satisfied with my customer support experience and I would actually like to see more like Joe in other companies that have customer support.
Was searching online to make my resume quickly.
And, I found www.perfectresume.com
Lots of Template's to select, I chose the field and ready for Interview.
Yip Pee. I called up customer service and was completely satisfied with the quick resolution provided.
Called to cancel subscription and the gentlemen on the phone was very professional and easy to talk with. I wish everyone was as friendly as him. Give him a raise!!!!!
I have used LiveCareer twice now, user friendly, professional outcome every time, chat feature is a plus and great customer service! I highly suggest using LiveCareer.
I got a nice template for a cover letter and paid only 1.95, but to do so, I had to first subscribe to their free trial which is free for the first 14 days. Then they charge you 19.95!!! I called to cancel and got my money back. I told them that a payment reminder would have been good. They said they sent one, but I don't remember seeing it. I'm giving this website 4 stars for the cover letter, but I'll give them just one star if I could for the deceptive billing system they have.
I just got to this site and just thought of trying it for 7 days, after i forgot to remove my subscription and they charged me 19 dollar and they didn't send me a receipt, i came to know only when i checked my credit card bill. after that i unsubscribed and never used there service they didn't charge me for next three months. Again suddenly they started charging me 3 dollar, with even informing me and i came to know only when i checked my credit card bill. When i called the customer service, they are not agreeing this.
My account was being charged without my knowledge for a service I was not using. I called to cancel and spoke with Joe. He was very helpful and got my issues sorted out quickly and efficiently and made sure I understood what was going on. While I am unhappy about the credit card charges I was very appreciative for the good customer service from Joe.
All my questions were answered, and time was taken to be sure everything I needed was done. I'm very impressed.
Joe was extremely helpful and respectful with my situation. My experience went very well, I was reluctant having to make this call but I found Joe to be a pleasure in handling my issue and made my experience one with ease and comfort. Thank you Joe for making my day!!!
Customer focus and friendly.nnnnnnñnnnnnnnnnnnnnnnnnnnnnnnnnn!mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm!m!mmmm!!!!!!!!!!!!m!!!!!!m!!!!!!mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm