Overview
Cover Letter Now has a rating of 4.1 stars from 4,155 reviews, indicating that most customers are generally satisfied with their purchases. Cover Letter Now ranks 5th among Career Advice sites.
I was going to cancel my subscription; However, I was so happy with the rep he signed me up for a discounted plan after he showed ne showed me the all the functions to their site I felt it was worth it to rewrite my resume using their system. They allow you to help friends and family not only look for a job in the thousands of postings they have, but it will also help them generate a resume & cover letter.
I felt it is worth having the subscription to help friends and family.
Thanks again for the GREAT customer service & cover letter
I just want to say that I had a wonderful experience with one of your agents Alejandro. He made sure that I was fully taken care of before ending the call. He was very knowledgeable and kind with an amazing personality. He deserves a raise and Promotion!
Hello,
We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!
Cover letter now is a complete scam, I signed up for 14 day access, next thing I know I'm being charged for the next month after they never notified me that I was going to automatically be opted into a subscription. Very dishonest and never even provided a good product.
Hello,
We are very alarmed to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts. We provide multiple options available that include free and paid subscriptions. Our basic access allows you to create and download a plain text version using our examples and tips; however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial—the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription.
In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
It was for the most part good. The resume lacked a couple details that really needed to be in there but once I added them it was very well done. I have actually replaced my previous resume with that one now.
Hello Kim,
Thank you very much for your feedback. We are genuinely happy you enjoyed our Services. Could you share what was missing? We would love to improve our service towards your needs.
Looking forward to hearing from you soon.
Cover Letter Now is helpful because I don't have to feel like I'm confronting a blank piece of paper when I'm trying to meet the deadline of many job applications. Their customization is great and flexible to my needs!
Hello Vivian,
Thank you very much for your fantastic feedback. We are genuinely happy you enjoyed our Services. Feedback like yours make our day brighter.
I was really please with Cover Letter Now. I called to cancel my service and spoke with Boris. He was very polite and understanding. Not only did he cancelled the service for me but I also received my refund and extended time to use the service, if needed. I will recommend this service to anyone I know.
Thanks to you Cover Letter Now!
Hello!
Thank you for sharing your positive experience with Cover Letter Now! We're delighted to hear that Boris provided excellent assistance during your cancellation process. We're committed to ensuring customer satisfaction, and it's great to know that Boris was polite and understanding. We appreciate your recommendation and are thrilled to have you as a satisfied customer. If you ever need our services again, we're here for you.
It was so easy to navigate the website and have a cover letter created from the resume, I will not subscribe all the time only because I will not use that often. I would positively recommend this to anyone I know.
Hello David,
Thank you very much for your Amazing Feedback. We are genuinely happy you enjoyed our Services. Feedback like yours make our day brighter.
First try of this online drafting/editing tool has been good. It is simple with reasonable text suggestions and enabled me to draft a letter quickly. I will add my own 'style' but having a general format is useful
We appreciate you detailing your satisfaction with our builder, Michael.
It was much easier than I thought to wright my cover letter. The already prepared sentences and expressions in the format where really helpful and gave me a clear understanding regarding what its content should be. Thank you!
Hello!
We appreciate you sharing your feedback and rating us five stars!
-Cover Letter Now
This program is awesome. 3 minutes of your time and you will have an incredible cover letter ready for when your submitting apps. Very professional letters...you will definitely stand out from the rest!
Hello!
We appreciate you sharing your feedback and rating us 5 stars!
-Cover Letter Now
I've been using this site/service off and on for over 5 years now. I love the ease of setting up a resume or cover letter, all the templates and the fact that I can save my work for future editing. I needed help reactivating my account today and used the Live Chat feature for the first time. I spoke with a rep named Johnny who was extremely knowledgeable and friendly. He took care of everything I needed and showed concern to even stop and ask how my day was. I'd recommend this site to anyone - it's a great tool to keep in your resume building arsenal. I'll always be a customer! Thank you again!
-Hello, Heather!
We appreciate you taking the time to write this review and we deeply appreciate sharing your experience with Johnny, we’ll be sure to pass along your positive feedback. Your awesome feedback will help us provide an even better experience for our customers. If there’s anything else we can assist you with, don’t hesitate to ask!
Horrible customer service. Says will be billed weekly 9.95, but charged for the whole month. They don't care about the customer or the service they are just trying to pull a fast one on anyone who needs a cover letter. If someone doesn't want your service, give them there money. You can't even talk to the people who make the refund decision, everything about this screams FAKE! Also every response to all complaints on here is given the same response which means it's just generated to try and make them seem like a real company. Beware they are not!
Greetings Amanda F, we apologize that you were not satisfied with the service. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback in a serious manner. This will be forwarded to our Marketing team.
Please contact us directly at customerservice@cover-letter-now.com if you have any further issues. We will send you a private message through here so we can take a look at your account so we can help you achieve a timely resolution.
When I needed to get back into the workforce, cover-letter-now helped me tremendously. I haven't written a cover letter in years.
All of the helpful suggestions and section by section topics made this part of job searching so much less stressful.
Thank you for sharing your feedback and rating us five stars!
It had come as a shock when I'd realized how long it had been since I bothered to have a cover letter. This site was absolutely amazing in helping me build one that I can use and tailor for other positions.
Thank you for sharing your feedback and rating us five stars!
I have been out of work for years to take care of my children and attend college.
I was very uncomfortable about explaining this in a cover letter.
The results made me feel confident about my reason for my employment gap without making it sound like an excuse.
Thank You!
Hello!
We appreciate you sharing your feedback and rating us five stars!
-Cover Letter Now
I have used this service for over 3 years and everyone who has read the bullet-points and seen the professional style formats have been really impressed by how crisp it appears. The ease-of-use online software makes creating or updating your resume incredibly fast and enjoyable.
Thank you for being a long time subscriber of ours, Jeremy we strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
This site guides you in very user friendly way. It will practically write the cover letter for you, and is surprisingly accurate at predicting how to build an effective cover letter reflecting simple inputs.
We appreciate you taking the time to write this review, Shane as it will help us provide an even better experience for our users!
Templates are really nice for cover letters and resumes, theres a little something for everyone. Trials are nice but make sure to read the guidelines carefully because if you don't cancel the subscription before the trial is up they will screw you with their actual prices. I made that mistake but thankfully their cust service allows a 1 time courtesy and will waive it. Really professional all around
Hi Kari, we love your review title and that five star rating, thanks! We are happy to know you really liked our products and customer care experience. If you need anything else in the future, just contact us, we’re here for you. Thanks!
I ordinarily abstain from writing cover letters but this website drastically improved mine and made them professional, articulate and appealing to future employers! I hope that this will continue to help me find employment during my frantic job searches!
Thank you for sharing your feedback and rating us five stars!
This is one of the best solutions for people who need a little extra help expressing their intentions regarding formatting.
You all made it possible for me to feel an extra confidence with the cover letter.
Next, we try the resume builder.
Peace & Thank You All
Thank you for sharing your feedback and rating us five stars!
From students or entry-level job seekers to experienced executives, our cover letter builder offers jobseekers a fast and easy way to create a cover letter. With pre-written bullet point examples across several industries and recruiter-approved templates, Cover-Letter-Now enables users to download a polished and professional cover letter in minutes.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our customer service and found value in our platform. It’s wonderful to know that you’re not only satisfied with the cover letter but also excited about the benefits of the subscription for you and your loved ones.
We’re here to support you and your network, and we’re grateful for your recognition of our efforts. If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you again for your feedback and for being a valued customer!