JobscanReviews 1,698

Quite a low quality support experience. The interfaces and I must say it is not their resume that got a job for me. I had both of my usual (rather bulky) resume, and the Jobscan targeted resumes working for me over the course of two years. I spent over $270 on subscriptions on Jobscan. Sadly I must say they aren't worth a penny. Clunky UIs, horrible support, nasty terms (they'll charge your card without any notifications, and keep the moneys when you ask for refund -- despite you haven't used their system). Low value service. Go with ChatGPT, far better!

I have been using jobscan for a while now, I have provided some feedback via the vertical yellow "Feedback" button on the right of the screen, not sure if you have read and considered them. Anyways, the things that would be great to have are:
- having the ability to see the PDF page count while live editing the resume ( I have to download the PDF format resume in order to check how many pages it is taking)
- be able to set manually the margins ( sometimes there is a need to squeeze sections within the same page, in order for the resume to take less pages)
- the job description, after the copy paste, will not render when it has emojis, and job descriptions featuring emojis are quite frequent
- be able to order sub sections within a section ( for instance, I would like to be able to order my projects in the "Project" section), and it is also a pain to add a new project at the top of the list, as I have to push all the projects down
- be able to make words in bold, italic, and underlined ( because sometimes you want to highlight keywords)
- I have also noticed that what you see in the resume editor is slightly different from what you see in the PDF version generated

They debit your account even after you email them to cancel. I would not recommend jobscan as there is no online facility to cancel the subscription neither do they cancell all charges even after an email confirmation.

The introduction of Jobscan is a gift several years ago to tackle ATS. The ability to automatically identify the keywords needed to be included in my resume to increase the possibility of reaching the recruiter/hiring manager is a plus.
However, as Jobscan matures, the following challenges have occurred.
1. The Power Edit tool forces the premium users to use one of the resume templates. This is a negative as several of the resume templates cannot be ingested properly by ATS, resulting in extra work to manually enter the resume content during job application.
2. In several iteration of Power Edit, the tool would drop some content from my resume. Since this is such an edge case, I didn't realize the missing verbiage in my resume till an accidental discovery during a job application. This severely damaged my job application success.
3. In the free access, Jobscan would hide certain hard or soft skill to promote upgrade to premium subscription. This is disappointing as Jobscan shouldn't prioritize monetarization above the success of the job seekers.
4. In Power Edit, the incorporation of AI to assist with rewording of resume contention to increase the match score is not user friendly. Instead, I recommend Jobscan gives example of updated verbiage by incorporating the changes with the current resume content for effectiveness.
5. Lastly, the recent introduction of Job List gives the impression of a conflict of interest as it is not clear where Jobscan is getting the job opportunities. If the job postings are coming from the input of users, then it will actually reduce our job application success ratio. Jobscan should consider dropping this feature and focus on its core selling points.

I just spent three hours on your platform, converting my résumé to ATS and updating the content - THREE HOURS! - when I got a pop-up informing me that job scan is experiencing technical difficulties and cannot save my work & do I want to revert to the original? Are you effing kidding me – three hours I just wasted - all my work gone. Shame on jobscan.co! You better believe I'm going to find every platform containing your reviews and write About what an unreliable waste of time your product is. JOBSCAN IS A USELESS WASTE OF MONEY - unreliable & poorly designed - AVOID AT ALL COSTS - for ATS conversion use to another platform!

It does everything pretty well and is easy to use, but MY GOD - WHY IS THERE NO SPELL CHECK? I had an opportunity to get my resume in though a managing director of one of my top target companies, and realized there was a misspelled word. With all of the words that are highlighted, it makes it so difficult to catch.

I subscribed to Jobscan 4 days ago and the system is not working properly on my side. I sent several emails requesting support, and their solutions did not work. The support team no longer sends emails, and I cannot communicate with Jobscan.

Problem - No matter which resumes I request in the ATS scan, Jobscan always refers the analysis of an old resume already deleted from the system.

Kindly Rewrite my CV according to ATS standard because I'm targeting to apply for Operations Officer position.

I used your scan tool for several times and revised my resume to be aligned with various job descriptions. I was satisfied until I checked them in your new Power Edit feature and found them with very low rate match with relevant job descriptions. Which one is correct? You current scan tool or your new Power Edit? I lost my trust on Jobscan, and I haven't received single feedback or interview since 2 weeks agon I started to use it.
In the new Power Edit, I found cover letter creator useful.

The power edit feature is much easier to use than Teal's. I did find a few bugs on the resume edit page:
1. The Profile section doesn't expand the details to edit unless you expand another section first.
2. I imported a resume that was exported from Job Scan, I did not make any edits to the resume. It imported incorrectly grouping all my work experiences in one paragraph and my volunteer work was spread out all over my resume. I assumed since I was importing an exported resume it would be a perfect import.
3. It would be great when doing a new job scan to be able to choose a previous resume and not have to upload a new one each time.or maybe that is a feature already I haven't figured out how to use?

1. It is helpful in tailoring the resume following job description.
2. The AI generated suggestions are very helpful in providing weightage to the resume