website thubmnail of letgo
How would you rate letgo?
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Canada
4 reviews
5 helpful votes
Follow Cory H.
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I ended up spending over $200 for a pair of counterfeit Nike Jordan II shoes! The ad said they were new and completely legit but I could tell they were fakes soon after receiving. I'll only use trusted sites from now on.

Date of experience: May 22, 2021
Missouri
1 review
1 helpful vote
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Mixed blessings
August 24, 2020

When good people make good deals its great. Too often, 7 outta 10, are no shows or keep you waiting for hours to do something generous for them. Really rude. A little money is great. If I charged by the hour waiting on people... It would be So Much More.

Date of experience: August 24, 2020
New York
1 review
5 helpful votes
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These guys have no clue to client satisfaction and to how to run a website. I suspect they will be getting sued soon. They should be shut down for negligence. Just recently three of their clients were mugged when tiring to make purchases. People post their items and they don't respond even after they review the offer. Clients are allow to block users for no reason at all. I strongly suggest to everyone to stay away from this horrible site. They have no concern for your safety. Please keep reporting them I see hundreds of complaints STAY AWAY...

Date of experience: June 23, 2020
Pennsylvania
1 review
0 helpful votes
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And online classified that offers no services how ridiculous is this I mean every single classified does ever been published throughout history has contained a classification for services! Which this app does not offer piece of crap

Date of experience: November 28, 2021
Morocco
5 reviews
2 helpful votes
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CEXALP
September 8, 2023

Cexalp has proven to be an outstanding exchange platform that I'm genuinely thrilled to have discovered. The first thing that caught my attention was the low commissions, which, in turn, allowed me to maximize my profits while trading. This aspect alone made a significant difference in my overall earnings.

Date of experience: September 8, 2023
Oregon
1 review
5 helpful votes
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I've been using this app for 2 years. The problem with this app is you get a lot of people who aren't serious buyers- they flake out on the deal and many times don't show up at meeting place. I recommend contacting them again right before scheduled date to avoid this issue or say on ad "curbside pickup only." Always say cash only and meet during the day in a public location. Don't ever use paypal or venmo since they can find ways to scam.

Best place to sell is if you are located in a dense populated city like San Francisco or New York. You'll have a higher chance to sell at the price you want and possibly make profit here and there. But, if you live in a city that isn't, I don't recommend. A lot of lowballers even though post says no offers, they still do. No one will buy unless it is a BIG discount!

Not many people use the app enough. I just end up selling on ebay and still earn profit. It's not widely used.

Date of experience: June 25, 2020
Washington
1 review
7 helpful votes
Follow Dwayn J.
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This site is worse than Craigslist. Full of scamners, people who ghost sellers after asking if item is still available, lowballing & then want free deliveries when you posted no deliveries. Letgo does not tutor users on how to use or read the entire listing before responding. Or removes your listing because they say it was a "duplicate", but if they had read the listing the ring size was different and stones were different and a different shape, though close in color. Even had brand new hair bands removed as a violation. When I complained they said I don't have an account. No account? Then how am I getting Letgo notices in my private email account. No oversight when lowballers or bullying, harassing buyers start cursing abusive language at you.

Date of experience: July 15, 2020
Maryland
1 review
1 helpful vote
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This site is pretty much all scammers and merchants

This site is pretty much all merchants or scammers. The scammers do as they please. No matter if you report them or not. Now you cant even report without signing in. Just another hurdle for these idiot aiding and abettors. Go other places not here. They must be run by the Nigerian prince who is supposed to be sending me money.

Date of experience: March 6, 2021
Tennessee
2 reviews
2 helpful votes
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Fake accounts galore!
April 28, 2022

Maybe this site can be used to sell. However buying somthing is kinda a joke. Message sellers who's stuff wasn't posted 4 years ago yet still on there and no responses. I've bought and sold from marketplace to reddit and in between. This is the worst. 32 messages to buyers and not 1 single response. These were not the prefab messages but personalized messages expressing intrest.
That said this site needs to clean up the junk posts. Law of probability. This site is just terrible!

Date of experience: April 28, 2022
Canada
1 review
2 helpful votes
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The app was great when it came out but now its got server overload issues and so many OOPS messages refusing to load every time i open it. Sometimes takes 3 to 6 tries before i finally give up. They need to fix that or im removing the app. As you can see in my snap shot im on wifi and have data and no other app does this on my phone but this one.

Date of experience: August 6, 2019
New Jersey
1 review
2 helpful votes
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I love LETGO
July 19, 2020

I have join Letgo over a couple of years ago. My sales has well superseded the FREE and simple cost to post. My upgrades to bump listings is well worth value. I can't say enough good.

Date of experience: July 18, 2020
Texas
1 review
3 helpful votes
Follow Vescha L.
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Don't even bother. We only had one person out of 30 that got off their lazy butts and showed up. I took off work because they told me when they would be at my house. Never again. I've actually made purchases on this app and I'm not a rude jerk so I showed up to pick it up. God forbid anyone has any class or consideration. Trash app with trashy people.

Date of experience: July 27, 2017
Arizona
1 review
7 helpful votes
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Regularly get supposed interest from "interested" buyers who either go dark, don't respond, suddenly change their mind in 30 minutes, or mysteriously "bought another one" before you arrange a time to meet. These are all Bots for fake buyers Letgo manufacturers to make users think they have a chance with app. The AG's office should investigate.

Date of experience: August 15, 2018
Texas
1 review
5 helpful votes
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B. S.
August 18, 2017

Don't get fooled by the catchy commercials. This is the worst way to sell something. I would've had better luck at the bus stop. 1000 questions and not one serious buyer. Full of junk too. Seller Beware

Date of experience: August 18, 2017
Ohio
1 review
0 helpful votes
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This app is one of the easiest straight forward wide scale peer to peer barter system. No fees, credit cards, ect ect. Enjoy it while its still free and easy because things like this dont stay free for long. Whoever came up with this thank you. I met a friend named vern on here. Funny story...

Date of experience: April 4, 2017
California
1 review
0 helpful votes
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Had problem with seller who misrepresented item, used fake name, then blocked me doing could not contact them. After 90 minutes try every possible option I found way contact let go by reporting bug in system but got no acknowledgement or response from let go. I plan contact my state consumer protection agency

Date of experience: August 15, 2017
California
1 review
6 helpful votes
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Run by Skynet
August 26, 2018

Full disclosure, I have sold 2 items on here. However, that was after lord knows how many bots asked me about it. My phone goes off so much because of this crap it just dies.

Stop using bots you morons. All you're doing is creating an atmosphere where anyone can't be trusted. I mean seriously, who in your marketing department thought this was a viable business plan? Fire that person. Then fire yourselves.

Date of experience: August 26, 2018
Florida
1 review
8 helpful votes
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Nothing but bots and people that can't afford anything nice. Do not put anything of value on here, maybe some used shoes or a microwave but its trash. I think let go should just take their app down, it does more damage then good for people that are looking to sell

Date of experience: August 28, 2018
California
1 review
6 helpful votes
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How anyone sells anything for more than $5.00 on this app is beyond me. Literally everything I posted got nothing but ridiculous low-ball offers or people just asking me what my lowest price is without even making an offer. Most of the times the ones who say they're going to commit to buy turn out to be fake or scammers anyways. Complete waste of time.

Date of experience: September 2, 2017
Hawaii
1 review
10 helpful votes
Follow N B.
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I am fed up with bots and people who want to get something for nothing. This is not a good site to sell nice items. First and foremost, Letgo should remove those quick response buttons especially the one that says I'm interested. Usually the people are far away so it means they don't even read the ad. Craig's list is much more user friendly in making connections. There are no worthless click on buttons. People have to know how to write. There are the usual suspects on any selling site but you just have to be careful. Only take cash, bank check or money order. Meet at a public place.

Date of experience: August 29, 2018

Overview

letgo has a rating of 1.8 stars from 839 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with letgo most frequently mention customer service, many people and phone number. letgo ranks 177th among Auction sites.

service
21
value
19
shipping
15
returns
15
quality
14
+15