letgo Questions & Answers

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Here’s what consumers have asked with answers from letgo staff and previous consumers.

74 questions answered
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Question:

Answer:

I worked as a reviewer for several sites and when they have very little reviews or no reviews people like me are paid to say how great they are. You can verify these in Amazon reviews some of them praise items like there is no tomorrow full pages of nice reviews. When you see the contradicting reviews go for the bad one is the honest one.

By Magda B.
Question:

Hi, how do i remove the automatic title of the item i am selling? they are often incorrect and must be differing possible inquiries or sales?

Answer:

I have found certain Android and iOS updates, and even certain versions have issues, if you uninstall app, then re-install to your device and then sign into your same account, this will download all the up to date version, fixes ect at the same time instead of adding to your pre-existing app, will 95% of the time fix all issues

By Seller o.
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Question:

How do we deal with all of the i'm interested people who never respond back after i tell them its available? its happening daily

Answer:

Don't waste time with those. They know it's still available, it would no longer be posted if not available. Just say are you interested? If so, it's only available for serious buyers... And tell them the price. If no response, forget them and move on.

By Chris M.
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Question:

I want yo know the reason you want access to my camera ? and the reason you want access to my pictures ? are you planning on doing something illegal ? because if i were stupid enough to install your app and you either turned on my camera without my permission , or downloaded any of my pictures to your servers , without my permission , i would own letgo ! and i would try my best to see you incarcerated for a very long time. i can only hope that everybody refuses to install your app , until you remove all the personal information requirements in your app. thanks jm

Answer:

They want access to the camera because you can take a photo of your item for sale directly through the app. Access to your existing photos is in case you don't want to do that. (In case you aren't in the same location as the item when you list it, or the device you're posting from takes lousy photos, for example). Hope this helps. As a photographer, I completely understand your concern; wouldn't want my personal information compromised either. (I'm just a seller, not part of the company.)

By Mary P.
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Question:

Answer:

Scroll up n click on more info to see if the seller has posted anymore info on the item, some sellers don't bother to give any info so you have to chat

By Christine V.
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Question:

Hi i purchased an iphone8plus from thomas michael,42/16 karratha terrace karratha, wa. track#1740c52234 says delvd 13 dec. not delivered. ebony

Answer:

It sounds like you got scammed. If Michael has deleted his account, that would be telling.   I think you can send any envelope by mail with a tracking number. I think you should contact Michael if he's still available. And ask him to return your money. If he's legitimate, He tracked it, he insured it. But I'd say you just got taught a lesson. I always meet sellers in my area only. SO sorry. This app has many flaws.  

By Phy P.
Question:

What is the phone # for letgo?

Answer:

I damn sure wish I knew cuz I would let them having it. Their sending messages that I never requested them to send. That's fraud and it's horrible to do that too a seller. Totally pissed and would love to share that with them!

By Rhonda H.
Question:

I posted stuff on the 27th and got an email that says "im interested" so how do i contact that person? by all the reviews, im not alone on this.

Answer:

In your email you will see a red box with the word "REPLY". Click on it, and you will have the option respond to the inquiry.

By James A.
Question:

I forgot to make a note of my password. what does it mean when someone "favorited" one of my post.

Answer:

It means that a user has clicked on a heart icon on your post and has added your item to their "Favorites" category. When you make changes or update the post, they will be notified.

By James A.
Question:

I am new to letgo. i have sent several requests for different items, how do i know if someone has responded? also how do i find my saved items?

Answer:

You will receive a response in your "chat" category.

By James A.

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