website thubmnail of letgo
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Canada
10 reviews
29 helpful votes
Follow Matt p.
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Don't bother with this app. To prove a point, I posted several items. In their description, the first line was, "please, don't ask if this is available, because I will not respond.". First two days, I received 4 messages. All of them said, "is this still available? So I replied to each saying yes, it was. Not one person out of the 4 made any further attempt at communicating. So, are they bots... or real people? It has been about 6 months now and I have yet to sell one item on let-go but I usually sell one to two items per week on Craigslist. I can say, however that at least with letgo you can post items for sale. Facebook marketplace seems to flag account and put you under review all the time regardless of what you're selling. And there is never a human being to speak to. It is all automated responses for the computer who can only see dots and dashes.

Date of experience: May 7, 2019
New Jersey
1 review
7 helpful votes
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Garbage
July 17, 2018

I hate this app. Every time I use it I receive at least two or three responses from people I apparently must have asked if item was still available. The app on my computer is even worse then the phone. It locks up constantly and will not search for Items I've entered into the search bar. For a better place to sell and buy things go with Facebook Marketplace.

Date of experience: July 17, 2018
Pennsylvania
1 review
1 helpful vote
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Horrible
December 7, 2018

This app was at one time pretty good. Now its flooded with sleazy services posts from people I would let on my property let alone have them perform a service. I contacted a few to obtain their credentials, no one had any or any formal training for the service they are advertising. Its so obvious many of these are a scam. Several of these individuals spam post for multiple services
Dog walking
Babysitting
Massage
Yoga instructor
House cleaning
Interior design
Car detailing.

I am pulling my posts and removing this app.
I have addressed this with the Letgo service folks who apparently do not care about their users, or more importantly their users safety.

Date of experience: December 7, 2018
Maryland
1 review
3 helpful votes
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SCAMMMMMM
March 14, 2017

Total scammers on this site! They say they are sending you a check and that it will be delivered, as well deducting some amount from something or other. Bottom line this is just another avenue for scammers!

Date of experience: March 14, 2017
New York
2 reviews
5 helpful votes
Follow Leslie G.
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I am just reading the reviews trying to find out if it's worth sticking with this site, and I see that, much like other sites that offer reviews, most people won't bother doing a review if they love something, but if they had a one-time bad experience that could happen no matter where or what you're using, they will jump at the chance to gripe up a storm about it to anyone who will listen. I am going to say, with what I've done and seen so far on the site, that it doesn't seem all that different from similar-type sites (i. E. Craigs List): if you like shopping that way, stick with them and buyer beware; if you hate it, then go to WalMart, the mall, or whatever :)

Date of experience: April 3, 2017
Canada
1 review
3 helpful votes
Follow Kierston C.
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I agree with the many other comments on here, more people wasting time simply clicking " is it available" and that's it. You can fill out all the details of the product including: size, price, location and people will still ask you. I've listed my city and province, and constantly have people messaging me only to find out that they live in a different city. Also, men and women constantly approach you for dating purposes with no real intention of buying anything. Not enough filters on this app, to make it efficient, safe and worthwhile for sellers. Big

Date of experience: August 12, 2017
Washington
10 reviews
3 helpful votes
Follow Cee S.
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Calls dropped off to zero from CL so I tried Letgo. Got a lot of losers asking was stuff still available then they stopped texting. Most never read More Info so I knew they never read the details or location. Now that Letgo started charging for bump ups on 4/10/17 all the creeps have left. Not getting any response now. Expect Letgo is about to fold.
It's a pathetic website. I blocked over 250 losers and reported at least 100. Losers looking for something for nothing.

Date of experience: April 12, 2017
Georgia
1 review
11 helpful votes
Follow Kristin K.
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I've tried selling several things on LetGO. I discount 95% off what they could buy new, but they want it for free or they want to trade you for something worthless. No real buyers with actual money. Example: 5 year old refrigerator in excellent like new condition, can't tell it's not brand new - I put it on for $175 (it retails for $1025) and I get people ask me can I sell it for $50 and can I deliver, or 10 messages asking it it's available and then I never hear back. I take the ad down/mark it sold after selling it via Craigslist and weeks later still get inquiries from cheap people. OK app overall, just the audience is horrible.

Date of experience: January 12, 2017
Pennsylvania
1 review
2 helpful votes
Follow Andi E.
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I have been pretty successful but primarily when I am selling things ready for the dump. I've noticed that is really what people are selling... lots of weird worthless crap.
I've sold lots of furniture at very reasonable prices because I know I don't want to work hard to get a booth and sell it myself at a flea market. If you analyze your options often the best is giving away free or reduce price. Then I get real interest and items are out of my life. It's possible that less success might mean you are unrealistic about how you are pricing things.

Date of experience: October 14, 2017
Pennsylvania
1 review
8 helpful votes
Follow F P.
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I had tons of inquiries and was very excited about the initial response, but almost everyone wanted to know if I would negotiate. I put a lot of consideration into pricing, and listed most furniture pieces at $29- including a kitchen set with 4 'arching chairs in very good condition. I also posted a solid oak rocking chair, maple end tables, a brass floor lamp I paid $159 for. I thought $29 was fair. Most offers were for $15. I guess the ads leave people to believe we are desperate to sell. Rather disappointing

Date of experience: February 4, 2017
Florida
1 review
5 helpful votes
Follow Likan A.
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4 messages within minutes of listing a new item is along these lines. "Is it still available?" I reply "yes". I never get an answer back. Or you will have the obvious scammer asking you if it is in good condition and if you can send it to their family members overseas and hand them over your paypal account... Save your time, save yourself the frustration, stay away from LETGO!

Date of experience: July 15, 2017
Montana
1 review
3 helpful votes
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They are overbearing and meddling in that they insist on all transactions happening in THEIR chat room. Not acceptable. Highly suspicious.

When you go to close your account, they wrongly assume that everyone is using their (faulty) app on a smart phone. They are wrong. Some people still use a pc, but they have made no contingency for them.

Oh well, in 30 days my ad will expire and that will be the end of that. I'm reading the reviews and finding that it's a good thing I found out early before putting a bunch of time in the letgo FARCE.

Date of experience: June 13, 2019
Arizona
2 reviews
8 helpful votes
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If absentee "buyers" and low ball offers are your thing i would definitely recommend this trash app. Ever since i downloaded it 5 or 6 months ago iv'e only had 2 successful transactions. If they worked to filter out the scammers and the unreliable people it might just be a decent app.

Date of experience: June 28, 2017
New York
2 reviews
12 helpful votes
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I get a lot of people who are who interested, but live 20-30 miles away and don't have transportation. They ask me to come to them. No way, my big chevy truck gets 7-9 mpg. I'll spend all of my profit on gas. Then, there's the type of people that say they'll meet you somewhere but never show or respond to me again. Waste of time!

Date of experience: March 19, 2018
New Jersey
1 review
6 helpful votes
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Setup is a nightmare, and very intrusive. Asks for too much information about location from the very start. I wrote them saying that they need to simplify the process to something more like Craigslist, where everything you need to add, edit or delete is at one spot. I found it a problem to have to reveal your specific location immediately. I did get a potential buyer, but could not hook up with that person because I registered Letgo at a PC, and the software did not sync to my tablet. I may try again, but probably will not now that I see from the other ratings most people agree with me in some way, shape or form.

Date of experience: September 29, 2017
New Jersey
1 review
8 helpful votes
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Why the he%!*ll can I not access my chat with a party that blocked me? The conversation was fully accessible up until the moment the other person blocked me while stealing from me. That I would need to screen copy myself on the website to prevent theft is ridiculous. Their policy protects criminals and they know it but you don't care. Never will use Letgo again.

Date of experience: July 9, 2018
Alabama
1 review
7 helpful votes
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Yard Sale Garbage
July 28, 2017

This site is super easy to use. Unfortunately everyone has a smartphone now. This site is so cluttered with yard sale garbage... one man's trash is just that TRASH. People, Please... throw your worn tennis shoes, used make up and dirty t-shirts away! There should be limits.

Date of experience: July 28, 2017
Connecticut
2 reviews
7 helpful votes
Follow J D.
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If you look at all of the complaints, there are no buyers and that has been my experience too. I've had 6 inquiries and ZERO follow up from any buyer after I respond to them. There may be some legit buyers using the app, but for every real buyer there are probably 500 sellers.

It appears letgo's main problem is that it is too new and not enough buyers have adopted it. This makes sense - it is not like craigslist and ebay were major market players right away.

Maybe buyers will use the app/site more after a few years. So as of right now, its a buyers market and a sellers black hole.

Date of experience: August 8, 2017
Illinois
1 review
5 helpful votes
Follow Peter Z.
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Dear Owner of Letgo!
You are advertising heavily your site, but you should spend your money on professional website builder instead.
This is a serious joke! Your website isn't worth 5 cents. Nothing's working properly and whoever created website details has and never will have any knowledge about online sale. Please, save your money, before it's too late and do something else!

Date of experience: March 5, 2017
North Carolina
2 reviews
19 helpful votes
Follow Maureen S.
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I placed two items for sale on letgo at good prices. I received messages asking if they could pay half of the posted price. The people who told me they were interested and definitely wanted the items then never came to purchase them. In my experience there are nothing but flaky people who are not serious about buying.

Date of experience: September 11, 2016

Overview

letgo has a rating of 1.8 stars from 839 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with letgo most frequently mention customer service, many people and phone number. letgo ranks 177th among Auction sites.

service
21
value
19
shipping
15
returns
15
quality
14
+15