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letgoReviews 839

1.8

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letgo Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily due to frequent reports of scams and unresponsive sellers. Users express frustration over the prevalence of non-serious buyers and automated responses that hinder genuine transactions. Concerns about safety and a lack of effective customer support are also prominent, with many customers feeling neglected when issues arise. Although some users have found success in selling through the platform, the overall sentiment leans heavily towards disappointment, suggesting a pressing need for improved oversight and customer service to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
21
value
19
shipping
15
returns
15
quality
14

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New Jersey
1 review
22 helpful votes
Follow Roger M.
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The search returns to national instead of your local distance setting. The majority of sellers I communicated with were immature.

Date of experience: May 11, 2016
Texas
6 reviews
27 helpful votes
Follow Ricky l.
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Good bye ebay you suck. Good bye Amazon your fees are to high. Bonanza your a joke with a cheap owner who won't advertise your site. This site is a craigslust with a chat system. I noticed the buyers are cheap skates but a cool app.

Date of experience: April 18, 2016
California
6 reviews
18 helpful votes
Follow Dawn L.
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Letgo is the ultimate app for emptying out the closest, garage, basement or anything else. It is quick local to you and you set the parameters, distance, willing to bargain, put or will deliver. Text an interest or offer and quickly get a reply. So many great things to say. Quick, easy, and free!

Date of experience: February 17, 2016