GoodRxReviews 605

I have signed up paid the membership and medication - yet for 6 months I had to deal with not receiving the meds paid for- in claiming a refund I learned they were charging for what I did not sign up for - it appears the help does not know what they are doing nor do the people at the other end -the pharmacy -terrible as far as I'm concerned- they charge for service they did not provide!

As of 1/1/2024 they are not accepted at the CVS I just went to. Even though they claimed they had my medication there for $118 via GoodRx this was not the case. CVS wanted to charge $279 - sorry not going to pay that.

This scam site, probably out of India, cited me a price for a medication of $89. When they said "order the prescription" at any number of pharmacies, they said the price is normally $******* but they "discounted" it to $*******! Are they kidding? Are they for real? No one pays $******* for a medication. I told them I wasn't buying a car, cancelled my membership and demanded my money back from their "care team." They refunded the money but they are complete scam artists. Don't give them ANY credit card information! These people are crazy with their phony coupons. Avoid them at all costs.

To save money, GoodRx uses people from non-English speaking countries to work their call centers. They did not understand my basic questions and give guidance that was simply incorrect -- a true lack of training and incompetence. Also, GoodRx advertises special one-time pricing that simple isn't accurate. Please don't trust this company with your medication. I ended talking to my pharmacy (CVS) and they had their own discount plan which was cheaper. Thanks for nothing, BadRX!

Coupon was not the price indicated paid more! False advertisement! Pharmacist mentioned that happens a lot.

This company has completely sketchy and non transparent business practices, I have just spent 2 days trying to get a coupon honored at my local Walgreens (despite the epic misdirection from Good Rx trying to assert this is a problem with matching the coupon to the pharmacy to the 'exact prescription') when i managed to speak to the Walgreens manager they proceeded to tell me this is a constant problem with Good Rx, they have misleading coupons which absolutely do not need to be honored by the pharmacy and they use any number of litigious and small print carve outs. I am disgusted. Having paid $49 for a prescription itself (and then being told they could only prescribe a 20g not a 90g as requested - clearly to force repeat visits and $49 payments) I now cannot even get the coupon honored. And don't bother trying to get anyone on the phone to complain about the service, they carefully construct their site and contact options to only have IM chat windows (with no live service) and likely these bots just repeat endless cycle of 'check your coupon'. Its infuriating and appalling. AVOID these people.

Good Rx shows prices offered by pharmacys that they will not honor. I have tried using Good Rx 3 time in the past couple years. The latest one today at Raleys. Good Rx had a price and coupon number but Raleys said thier company policy will not let them sell that drug at Good Rx prices. Why would Good Rx show a drug listed at a certain price at one pharmacy when they have no way of knowing what the pharmacy will charge you. This is false advertising in my opinion and very misleading. I will not waist any more of my time with Good Rx. SCAMMM

The prices are not that accurate and people get so upset at the pharmacy staff whom have nothing to do with the prices.

Not sure why so many negative reviews - so far I had only great experience with goodrx. Best prices, better price than my insurance can provide. This is a steal!

Sildenafil- 50mg, 30 tablets $12.26...i used Roman, Lemonaide, Myfriday plan and didnt realize how ripped off i was getting. From $100+ to $12.26. Amazing

Room for improvement - update pharmacy list on website, to eliminate
the ones that do not participate.

4.75 rating

I decided to give GoodRx a second chance, and they failed as badly as they did the first time. Clearly their providers jump to your drug database before reviewing your medical condition. I have MS which causes chronic UTI's. Maybe their providers aren't well-trained in that area of medicine. But My former urologist retired during covid thus I've used online providers for this ongoing issue. I was put on long-term antibiotics by my urologist at that time and instructed to always take my antibiotics as soon as I feel a UTI starting. Now, the first time I used GoodRx the provider refused to prescribe the antibiotic I felt comfortable using. This time the provider told me to go to urgent care, even though I don't have a fever or back pain, yet! So I just paid GoodRx, but now I should pay urgent care, too? GoodRx gets people to take their yearly savings plan, but when you need to use their service they don't treat you. Believe it or not GoodRx, not everyone is out to scam for drugs, people do have real chronic conditions that require refills many times a year! Unlike GoodRx scamming people out of money for a useless monthly fee!

I was very skeptical about this in the beginning. The wife and I lost our insurance, so we thought we would give it a try because we needed a discount on our meds while waiting for the new insurance to kick in. To my surprise, I saved just over $250 on one medication by comparing prices at different pharmacies. It definitely saves a considerable amount of money when you don't have insurance. I would recommend this for anyone who doesn't have insurance. I never give 5 stars, nothing is perfect.

They'll take advantage of you any way they can...they advertise one price on Google search, in my case 30pills for $18.70. Then you go through very unclear process of answering few questions and all of a sudden I'm already charged $49 - just for automatic chat. Then I pick up my prescription and it's another $48 for 12 pills. Nurses on the chat have no idea about pills quantity and dosages.
In short what I thought would be convenient way to get around 36 pills of my medication for around $20 according to their advertising turned into 12 pills worth $97...
Never again!

Signed up for GoodRx gold at $9.99/mo and Gold home delivery of prescription for $12.40. $2.40 more the Walmart, but no waiting in line so worth it. Last thru 3 automatic refills then without notice billed $86.40 for same meds. If you go to pharmacy you can decline prescription if too expensive. GoodRx charges beforehand, so no opportunity to decline. Moving to Amazon.

They took my money knowing they could not help me. I don't know why they try to continue to help me knowing my illness needed to see the doctor

I requested a birth control prescription which Ive already had and they refused to give it to me because the doctor said that a 98/68 BP was too low! This is a completely normal BP and I've already had the exact medication. Needless to say they charged me for this too.

My Free Month, the price was $14, so I signed up with the Gold Card. Then my price went up to $34.00 plus paying 9.99 per month. So unfair! The BBB will find out what Good RX done to me.

This would've been my third year using GoodRx. Ive had nothing but problems every time I use them. I've had this prescription prescribed to me by THEM the last two years. Mind you I've been on this medication for 8 years. I've had migraines my whole life and more from my concussions. I see a neurologist for that. Never EVER did they say I can't take my medicine due to migraines. GoodRx randomly decided they couldn't give me my prescription because "I get migraines." Such a long process for absolutely nothing but stress. Let alone the endless loop I had working with customer service. Horrible. I will never use them again.