Wondershare

From bloatware to malware to forced watermarks on their "free" program that forces you to pay to remove them, Wondershare is a shifty company that for over 12 years has resorted to underhanded tactics in a vain attempt to compete with overpriced Adobe. There are plenty of other good PDF programs out there that don't do this.

They claimed a 7 day money back gaurantee to download and install their file recovery software. When the software didnt work they refused to honor the money back gaurantee and claimed it didnt meet their refund policy. This policy was listed in an obscure area on a separate page way out of site of the large "7 day money gaurantee" claim and purchase button. They are clearly invloved in deceptive advertising and are engaging in practices to entrap customers and then scam them out of their money. Do not trust this company

Bought a lifetime license. Wont support it anymore, force to upgrade to something else I dont want or need, no offer or discount to upgrade, support was no help at all. Sad.

Last December I started noticing random Netflix charges on my debit card. I noticed them immediately and contacted my bank about it. While filing my claim they asked me if I shared information with Wondershare and I remembered that I cancelled my prescription with them earlier in November. Someone was using my debit card info overseas and it was coming up as Netflix charges, everyday charges were coming in with overseas charges. I'm glad my bank was on top of it and cancelled the debit card immediately, they would have certainly cleaned me out. Beware of this Co. People!

Wondershare is a company based in China and its focus is to milk money from you. They will never refund you if you forget to cancel subscription by 1 day. I never experienced this bad treatment of customers. Everytime I once in a while forget to cancel a subscription a normal legitimate company would refund me without any hessitation. All products are expensive and this company is designed just to milk non-Chinese people. Their support is unreachable. AI chat will send you a non-working "Turn to human" link. I just wasted $140 + taxes for a program that I used 4 times in the first month. Their products somewhat work but it is not anything special and their predatory subscription makes Wondershare an EVIL company!

I have been using different versions of Wondershare AllMyTube for the past 13 years with great satisfaction. But during the past months of 2024 I have been experiencing all kind of defects that make it one of the worst software ever. I even bought a new version, deleted the old one but it keeps coming for no reason. Then the last obstacle, it connects to a device that I don't even have. Although it gives the option to click on "wrong device- Do not connect again", it doesn't work. Complete disappointment! Rating zero now if zero is available.

I purchased this junk. Attempted to get support, after sitting there waiting no one came. There is contact email for these crooks. The refund policy is a joke, I intend to cancel CC transaction and advise the SCAM sites of these rip-off practices.

I bought unlimited plan with multiple downloads for 5 pc's. I now want to use another download but Wondershare keeps locking me out of my account. Very frustrating.I am now trying Handbrake.

PDF was working fine when I first bought it. Now I can't open any files, and consumer services states it's a 10-minute wait to speak to someone. I was on hold for 46 minutes and could never get in touch with someone. I tried to use the chat also, but they could not help. They sent me an email asking the same questions. I now can't get a refund because it has been over 30 days, and the product doesn't work at all for me. Can't even open a PDF on it.

No refunds ever possible (even if you have issues). Very bad experience and a total disappointment, especially after thinking I found a good software. But thanks to the technical support agent for trying to help me, but "company policy" did not allow us to resolve the issue. I don't recommend using their service, find something better.

Products used:
Wondershare Filmora

I am a South African University student and tried the software for a project. I saw that it was expensive (nearly half of my monthly living budget) but with the 7 day free trail and 30 day money back guarantee, I was not to stressed. I was slightly suspicious when the money came directly from my account immediately but thought that I still have the 30 day money back. When I canceled it not 24 hours after purchase, they said my product is not eligible for money back. Even though the entire process of purchasing it, it was clearly stated as being eligible.
Their support staff was not helpful at all.
Avoid all of wondershare products as they do very shady business!

I paid an upfront one off fee and have just been charged a monthly fee on top. I tried to resolve on their chat but they kept dropping off the chat - three times!
I've reported it to PayPal also.
They are ripping people off.

Denied refunding me after I accidentally bought the wrong package which does not have a 7 day free trial (very misleading on the website), although the app did not even work for me! Very disappointing, this never happened to me before and the customer service did not show any understanding, just want the money.

I beg you not to download this client, its really not that useful and has no benefit over any other competittors like canva for example, also clipfish is way better.

The customer service is the least good I've ever seen any.

I specifically typed shady, due to the product works great, the codes they force you to buy only last maybe
24-hours, forcing you to continually purchase more codes that don't work cause you already purchased and redeemed a code, they refuse to refund your money even if they acknowledge it, their website constantly states full refund, which is a lie, they refuse to refund you or your bank due to the knowledge your bank will, they claim their business is in the states which is just a front, the location is someones house, if you were to research all positive reviews you would find out they work for wondershare,
they just use shady business practices, just be vigilant and aware

Wondershare worked adequately for 2 years for me during a time I was paying for a payed subscription. For the last 4 months, it simply refuses to save any information I save in any inputtable document, which makes this product worthless. Not only is there a "watermark" all over the document for this product which I am actually paying for, but it also doesn't save content that I am inputting into input fields. Unless I upgrade even more, it's made my current payed version utterly worthless.

I am a long-time customer of Wondershare Technology, and my recent experience has been nothing short of horrendous. I purchased two one-year licenses for their Dr.Fone product, only to find that both stopped working after just four months. When I reached out for support, I was met with unhelpful responses and an outright refusal to provide a refund or alternative solutions.

After multiple attempts to resolve the error 12 issue on my iOS device through their AI assistant and a representative named Lloyd, I was informed that Pokémon Go had blocked third-party virtual location tools, rendering my subscription useless. Despite this, Wondershare refused to issue a refund, citing that my purchase date in February was too far in the past, even though I last used the product in June.

Lloyd's sympathy did nothing to address the core issue. He repeatedly stated that their system could no longer process a refund and that escalation to management or ownership was not an option. This lack of flexibility and responsibility is utterly unacceptable. I have wasted a significant amount of money on two licenses that are now completely useless.

Wondershare's refusal to accommodate a long-time customer and its rigid policies demonstrate a complete disregard for customer satisfaction. Their service has been deeply disappointing, and I expected far better from a company I had trusted for so long.

I will be sharing my negative experience across various platforms to warn potential customers about Wondershare's poor service and inflexible policies. Avoid this company if you value your money and expect decent customer support.

Trash bought their recoverit to recover some deleted files...it took days and still had 50% to go. I uninstalled wiped my pc and reinstalled my apps manually. Used one drive to get back what i could.

This was 4 days after purchase before the 7 day deadline...they refused to issue a refund unless i wiped my pc again reinstalled their software and got screenshots of it taking all day.

Im pretty sure its enough people here for class action lawsuit their policy isnt that airtight...trash as well

Its AI-driven background removal tool does not work if you're wearing dark clothing.

They won't refund the purchase price, even if you ask the day after purchase, only tried it once and never saved/exported anything.