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kevin S.

USA Rules

Contributor Level

Total Points
80

1 Review by kevin

  • Wondershare

3/12/24

I specifically typed shady, due to the product works great, the codes they force you to buy only last maybe
24-hours, forcing you to continually purchase more codes that don't work cause you already purchased and redeemed a code, they refuse to refund your money even if they acknowledge it, their website constantly states full refund, which is a lie, they refuse to refund you or your bank due to the knowledge your bank will, they claim their business is in the states which is just a front, the location is someones house, if you were to research all positive reviews you would find out they work for wondershare,
they just use shady business practices, just be vigilant and aware

Products used:
Wondershare Memory DVD maker

Service
Value
Shipping
Returns
Quality
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Frank Z. – Wondershare Rep

Thanks for your recognition of the product itself. I am very sorry to hear about your experience with our subscription mode and the problems you have encountered when requesting a refund. Let me assure you that your satisfaction is of utmost importance to us and we would like to help you resolve this issue as soon as possible. Noting you've contacted us, we kindly request that you provide us with your order number, email address, and any relevant details regarding your refund request. You may send this information to our customer care team at customer_service@wondershare.com.

Once we have the necessary information, we will investigate the matter further and work diligently to find an appropriate solution for you. We understand your frustration and appreciate your patience as we work to rectify the situation.

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