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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Warning, don't buy anything here! 2 times shoes in the wrong size, umbrella never arrived, customer service is not answering after many many emails from there service side. No money back, nor umbrella, 2 shoes with the wrong size! Nobody cares!
Good site!
Everyone complains about the quality of the products, but it is normal that it is not excellent if you spend 50 cents per product.
The quality of the product depends on the price.
Use this COUPON: xqtzpdd
They make it impossible to unsubscribe. They constantly force you to accept cookies to communicate in any way to complain. Someone should help internally to the company or externally.
Okay. Let me start by saying that I have ordered from wish before and had no problems. I needed a new bed frame for my sons bed and I found a decent price for a twin platform bed. The next day I got a slam of emails saying "my order was received, my order was delivered, my order was processed"
I wasnt expecting it to be so fast and or confusing. When I got home from work, there was my target purchases, amazon, and something I bought from Sears. NO BED FRAME! Okay. Now, I mean I dont know for sure but im positive a bed frame doesn't come in that small of a box that its easily transparent or invisible or hard to find. Maybe a narrow box, but then it would be tall and easy to spot? Maybe collapsed and folded, but then it would be a decent size box. I contacted wish support and they KEEP REPEATING THE SAME THING
"check your surroundings" "ask who you live with" blah blah blah. As if I didnt already do all the above and made the most common sense decisions on my own, without having to be told. I ALREADY KNOW TO LOOK AROUND ME! So then I contact "FED EX" Who apparently is "claiming it was delivered" blah blah blah "someone will call you in three business days" NOW FED EX IS TELLING ME MY ORDER WAS NEVER DELIVERED! Contact wish help support again and again Im told to "check my surroundings" UGGH!
I bought a bed frame. For my son. I just need a bedframe.
I did an order of about 6 items, only one arrived. I have tried to contact the costumer support multiple times (within the time frame they give for refunds), unfortunately the app "blocked" me and i couldn't send the completed questionnaire because literally I could not click the "send" button. In the order history It states as "delivered item" but there is not track record to when or where, which implies it is indeed fake. Horrible costumer service, not recommend this at all.
I received exactly what I had ordered and it showed up faster than expected which was a surprise. I will definitely shop here again.
After shopping on wish.com for a while now, it looks like they have been increasing their prices at an insane rate. I've noticed many items cheaper on amazon and ebay. Don't shop at www.wish.com without doing research on the products you are buying on other sites.
Good bye wish! You guys are diggin' your own hole.
You see an item for a dollar and you buy it. After a few days Wish gives you the choice to get your money back in credit. After six times, is clear that those $1 stuff are a scam
Used to love shopping on wish. Not anymore!
I constantly receive emails advertising amazing prices on things such as iPhones and the like, but good luck finding those items when you use the app. In addition, all the prices you see initially on just about every product, when you click on that product to learn more, the actual price is ALWAYS higher.
I'm tired of this app wasting my time. There are so many more sites exactly like wish that are options.
Wish has done themselves in! Everything is either a scam and/or just an outright lie. Don't waste your time. Take it from someone who knows what it used to be and the drastic difference of what it is now.
They've got to be suffering. The dishonesty is so blatant now. Was not like that before.
This company will take your money and never return it.
Beware. Stay away!
This company will take your money and never return it.
Beware. Stay away!
Cheap little handed Chinese products that never come in time or are the wrong size or just wrong now there 50 cents to good to be true deals never come through only 3 reason that could be number one they have thousands of people pay 50 cents American knowing they never truly even going to sale it they take that money invest it really quickly while screwing over American banks knowing the bank has to pay you back or just so they can get bank information and take cents out every now and then that you would never notice but times that by thousands and ya but I think they just jealous cause trump the best and they can't get away with their stuff anymore I'm deleting my account after this they and copy and paste this everywhere and better business they going to get shut done
I tried to get a refund for it, because as we all know, Wish sometimes, often sells products that are not, or do not match the descriptions. The last one I ordered, was a Chuwi tablet PC, that certainly does exist, but in this case, all I got was a cheap laptop keyboard cover. So when this particular watch, ordered almost 4 months later arrived, it had no documentation, and didn't resemble the watch sold on the site. And they accused me of abusing the refund system. How? Why? I dunno. But I will never order from them again. See photos, notice a difference?
I bought 2 things from wish. One one item I DID NOT RECEIVED the other item took over a month to be delivered and was just rubbish tat from china. Seems all sellers on wish.com are just from china.
I ordered some pieces of jewelry and they all looked nothing like the photos. This is a complete scam website. Do not fall for the junk. Any good reviews of wish are likely fraudulent reviews.
I placed an order for three items. I received "them" I guess. The engraver didn't work, the beads were smaller then I thought they were supposed to be and the epoxy resin mold set was a complete bust. The engraver was refunded the beads I decided to keep and work it out, but when it came to the mold set. I was told that I needed to send a copy of the shipping label in order to get a fund. I was on my way out of town when I checked the mail. I opened the package and it look a little strange, but I didn't compare the items to the order until after I got back home. I was denied a refund of a little less than $15 and got to keep a pieces of bull$#*!. Do not bother with them my nine year old said I could've told you not to order from them they have bad reviews everywhere. The picture on the left is what I received. The picture on the right is what I was supposed to receive.
On 20/09/2019, I purchased New product Original Bluedio H+ Bluetooth Headphone Headset from Wish.com Website. As a test I tried about 10 items all had the same result.
The website is misleading and in my opinion is a scam, using false advertising to sucker in people. The sales pitch that the item is "Free and only pay postage" is false and misleading.
In the fine print there is a statement that reads "Limited Quantity Deal: Only 1 offered at this price per day. First transaction that is fully processed will get the item. You will be notified in 24 hours if you were the first purchaser. All others will receive a full refund." is a total lie. I have attempted to buy another four different items and all have come back saying "Limited Quantity Deal: Unfortunately, your purchase was not fully processed in time to get this item at this price. We were unable to fulfill this order." I placed the order and paid for it about 24 hours before.
You've managed to take the funds out of my account immediately yet I am advised that it my take 14 working day to get my refund. Question: How many people wouldn't bother to go through the hoops to get the refund (assuming it comes anyway)? You have a large number of these scams on the website.
SAVE YOUR MONEY AND TIME... Wish.com IS A ***SCAM***
I have placed several orders with wish.com. In a nutshell Wish sells cheap Chinese products with no instructions of how to use the product or very brief instructions written in Chinese. You will wait weeks and weeks on any purchase. The product reviews on the site are fake simply because they all say the same thing regardless of what product it is. "Shipped so fast" never... "I haven't used it yet but it's looks great!" not... "I can't wait to use my products!" how is a review even possible if you have never even used it? Think about it... It's a very overrated "company" and if you are looking for cheap made items with no instructions and want to wait a month or more for the cheap products then Wish is for you. That is Wish in a nutshell. I am still waiting on items I purchased what seems like forever ago. I tried Wish and it's terrible so I would not recommend it it to anyone.
There is no support, first you are asked to choose from ready made sentences about your problem ***not it does not have a box for NEVER DELIVERED. Next you go to the internet and they encourage you to go to *******@wish.com... supposedly a real person asks what wrong... then you are sent a website that you pay $5.00 for an answer and will be billed monthly $10.00 month! No mistake it did it two times. Had I been a better American I would not have bought from China! American companies would never have been so shoddy... well you know the old saying, YOU GET WHAT YOU OAY FOR... stay away from this company, I WISH I HAD
Worst shopping experience of my life. Product was delivered damaged and ended up being counterfeit junk. Contacted support more times than I can count and kept receiving polite promises of assistance and resolution which it now appears must be generated by some kind on automated system as nobody who actually read my complaints could be that stupid. If you shop through Wish, you will get ripped off. Sta far, far, away!
Spam you with emails as soon as you sign up. Show fake pictures of what you order so what you get is copmletely different. Then you have to wait for 2 to 3 days for customer support to contact you.
Not work the agony of dealing with this site
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.